Klaviyo: Product Reviews Vs REVIEWS.io Product Reviews: Which Shopify App Is Best For Your Store In October 2026?

Discover the power of Shopify apps as we compare Klaviyo: Product Reviews and REVIEWS.io Product Reviews App side by side. Evaluate their features, explore their unique benefits, compare their pricing plans and user ratings, and find the perfect fit for your business needs. Let's dive into the comparison table and unlock the possibilities that await your Shopify store.

Compare Klaviyo: Product Reviews and REVIEWS.io Product Reviews App

Klaviyo: Product ReviewsKlaviyo: Product ReviewsView on Shopify
REVIEWS.io Product Reviews AppREVIEWS.io Product Reviews AppView on Shopify
General Information
Ratings
4.8(230 reviews)
4.7(767 reviews)
Developed byKlaviyoReviews.io
Launch Date6/9/20228/6/2014
PricingFree, $25/monthFree, $19/month, $45/month
Objective-Product ratings and features, user-generated content, video feedback, and questionnaires.
CategoriesProduct reviewsProduct reviews, SEO
Key Features & Highlights
PurposeProduct reviews, provided by Klaviyo.Gather confirmed feedback from your satisfied customers.
Features List
  1. Automate review requests via email and SMS with pre-set flows.
  2. Showcase top-rated reviews in emails and on your website.
  3. Segment customers based on star ratings and custom survey responses.
  1. Display reviews and user-generated content across multiple widgets for marketing.
  2. Integrate Google reviews to enhance search rankings and ad performance.
  3. Automatically request reviews via email, SMS, or third-party integrations.
Highlights
  1. Based in United States
-
User Reviews and Ratings
Recommended %93.0%93.7%
Pros
  1. The app is frequently praised for its intuitive and straightforward interface.
  2. Users highlight smooth integration with Shopify and Klaviyo email flows.
  3. Many note a significant increase in customer reviews after implementation.
  4. The app’s aesthetic and layout are consistently appreciated for being modern and professional.
  5. Users value the ability to personalize review requests and branding.
  6. Several users find the pricing competitive compared to alternatives.
  7. The app is described as stable and efficient in tracking orders and reviews.
  8. Customer service is frequently mentioned as helpful and quick to resolve issues.
  9. The inclusion of AI features is noted as a standout benefit.
  10. Users appreciate having email, SMS, and reviews in one platform.
  1. Consistently praised for responsiveness, knowledge, and willingness to go above and beyond.
  2. Users highlight the ease of setup and navigation, with a clean, user-friendly interface.
  3. Extensive options for personalizing widgets to match brand needs and enhance website aesthetics.
  4. Smooth compatibility with platforms like Shopify, Klaviyo, and Google Shopping.
  5. Quick and effective troubleshooting by support teams, often resolving problems within minutes.
  6. Frequently mentioned as offering great value compared to competitors.
  7. Saves time with automated review requests and email workflows.
  8. Users report noticeable boosts in sales and trust due to displayed reviews.
  9. Regular check-ins and optimization suggestions from the team.
  10. Stable functionality with minimal downtime or technical disruptions.
Cons
  1. Non-English users report frustration with untranslated interfaces.
  2. Many cite inflexibility in adjusting fonts, star sizes, and widget styles.
  3. Users encounter difficulties uploading images via mobile devices.
  4. A few users report installation errors and syncing issues with Shopify.
  1. Some users experienced unexpected charges or confusion over subscription tiers.
  2. Complaints about fees or restrictions when migrating reviews from other platforms.
  3. Frustration over inability to control or remove anonymous reviews post-cancellation.
  4. Occasional bugs during widget setup or data migration, causing temporary disruptions.
  5. The theme "Unresponsive in Critical Situations" was removed due to conflicting sentiment (overwhelmingly positive support feedback in reviews). The theme "Fast Issue Resolution" in Pros dominates the sentiment.
Pricing and Plans
Total Pricing Plans23
Free PlanAvailableAvailable
Free TrialNoYes, for 14 day(s)
Technical Information
Rating
4.8
4.7
Total Reviews152732
Launch Date6/9/20228/6/2014
SD Points8296

Shopify Apps Detailed Comparison: Klaviyo: Product Reviews vs REVIEWS.io Product Reviews App

In this comprehensive comparison, we'll delve into the details of two Shopify apps: Klaviyo: Product Reviews and REVIEWS.io Product Reviews App. Whether you're seeking to optimize marketing efforts, streamline operations, or improve customer engagement, our in-depth analysis will help you make an informed decision.

Skip the detailed comparison and head straight to the final verdict section.

Overview of the apps

Klaviyo: Product Reviews vs REVIEWS.io Product Reviews App: Overview

Let's dive into the overview of these two apps: Klaviyo: Product Reviews and REVIEWS.io Product Reviews App, and uncover how these Shopify apps can elevate your online business and empower you with powerful tools and features.

Klaviyo: Product Reviews Overview

Klaviyo: Product Reviews is a Shopify app developed by Unknown Developer to help merchants with With an average rating of 4.8 stars from 230 reviews , Klaviyo: Product Reviews is one of the top-rated Product reviews Shopify apps.

Launch Date: Jun 9, 2022

Purpose: Product reviews, provided by Klaviyo.

Pricing summary: Free to install

REVIEWS.io Product Reviews App Overview

REVIEWS.io Product Reviews App is a Shopify app developed by Unknown Developer to help merchants with Product ratings and features, user-generated content, video feedback, and questionnaires. With an average rating of 4.7 stars from 767 reviews, REVIEWS.io Product Reviews App is one of the top-rated Product reviews Shopify apps.

Launch Date: Aug 6, 2014

Purpose: Gather confirmed feedback from your satisfied customers.

Pricing summary: Free plan available. Free trial available.

Salient Features

Klaviyo: Product Reviews vs REVIEWS.io Product Reviews App: Features Comparison

While both apps are designed to optimize your Shopify store, their intended uses may vary. Let's take a more in-depth look at each of these apps' features.

Klaviyo: Product Reviews Features

Here are the salient features of Klaviyo: Product Reviews:

  • ✅Set up automatic email and text message flows for review requests.
  • ✅Display best reviews in emails and on your website.
  • ✅Create sections based on star ratings and personalized queries.
  • ✅Give reviewers a special coupon as a reward.
  • ✅Import past product reviews
REVIEWS.io Product Reviews App Features

Here are the salient features of REVIEWS.io Product Reviews App:

  • ✅Show your reviews alongside your Google Ads and Google Shopping Listings.
  • ✅Send automatic review requests using our dashboard or technology partners such as Klaviyo.
  • ✅Gather user-generated content from your satisfied customers.
  • ✅Gather your customers' direct attribution data.
  • ✅Quickly import your current reviews and user-generated content.

Pricing Details

Klaviyo: Product Reviews vs REVIEWS.io Product Reviews App: Pricing Plans

There are tons of Shopify apps for small businesses and enterprises alike. From Klaviyo: Product Reviews to REVIEWS.io Product Reviews App, each offers a range of pricing packages to accommodate different business needs.

Let's see how the prices of Klaviyo: Product Reviews and REVIEWS.io Product Reviews App measure up.

Klaviyo: Product Reviews Pricing Details

Klaviyo: Product Reviews has 2 pricing plans: 1 free and 1 paid. The paid plan costs $25/ month and has no free trial period.

Free

$0/month

  • Automate reviews with email and SMS

  • Custom questions

  • Reward customers with unique coupons

  • Import existing reviews

Reviews

$25/month

  • All free features

  • Review request timing based on delivery

REVIEWS.io Product Reviews App Pricing Details

REVIEWS.io Product Reviews App has 3 pricing plans: 1 free and 2 paid. The paid plans cost $19/ month, $45/ month and come with a 14-day free trial period.

FREE

$0/month

  • 25 Monthly Review Invites

  • Product Reviews and Company Reviews

  • Automated Review Requests

  • Customizable Display Widgets (Basic)

  • Klaviyo Integration

LAUNCH

$19/month

  • 50 Monthly Review Invites

  • Review Booster (Email Past Customers)

  • Google Seller Ratings (Google Shopping)

  • Google Rich Snippets

  • UGC Manager

LAUNCH PLUS

$45/month

  • 500 monthly Review Invites

  • Collect Attributes

  • Product Grouping

  • Surveys (Including Post-Purchase & NPS)

  • AI Review Summary

Ratings and Reviews

Klaviyo: Product Reviews vs REVIEWS.io Product Reviews App: User Ratings

User feedback and reviews play a crucial role in assessing the quality and effectiveness of any Shopify app. Let's take a closer look at what users are saying about Klaviyo: Product Reviews and REVIEWS.io Product Reviews App.

Klaviyo: Product Reviews Ratings

Klaviyo: Product Reviews has garnered an overall rating of 4.8 stars from a total of 230 reviews on the Shopify app store.

4.8| 230 reviews

Of the total reviews, 96% are positive, 4% are neutral, and 4% are negative.

✨ AI Summary of Klaviyo: Product Reviews ReviewsThe Klaviyo Reviews app integrates seamlessly with Klaviyo’s email marketing platform, offering a unified solution for collecting and managing customer reviews. Its strengths include easy setup, clean design, and robust integration with Shopify and Klaviyo workflows, enabling automated review requests triggered by post-purchase flows. The app excels in generating higher review volumes compared to some competitors, with customizable email templates and responsive customer support. However, limitations include compatibility issues with certain mobile browsers (e.g., Safari, Firefox), lack of multilingual support, and limited design customization options for review widgets, such as unadjustable star ratings or font styles. Pricing tiers can also be steep for smaller stores, particularly as order volumes increase. While the app is praised for its efficiency and integration, some users note missing features like image uploads for reviews, chronological display issues, and incomplete Shopify Shop app synchronization. Overall, it is a powerful tool for Klaviyo users but may require further refinements to address functionality gaps.

REVIEWS.io Product Reviews App Ratings

REVIEWS.io Product Reviews App has garnered an overall rating of 4.7 stars from a total of 767 reviews on the Shopify app store.

4.7| 767 reviews

Of the total reviews, 94% are positive, 6% are neutral, and 6% are negative.

✨ AI Summary of REVIEWS.io Product Reviews App ReviewsThe app is a Shopify-integrated review management platform designed to collect, display, and leverage customer feedback to enhance e-commerce credibility and conversions. Its core features include customizable review widgets, seamless integration with Google Seller Ratings, automated review requests, and multi-platform review aggregation. The app excels in customer support, with highly responsive and knowledgeable assistance for setup, troubleshooting, and optimization. Users benefit from intuitive dashboards, robust widget libraries, and tools to showcase reviews effectively on product pages and ads. However, some limitations include pricing concerns for advanced features, occasional technical issues with review imports or widget implementations, and restrictions on exporting reviews without upgrading to higher-tier plans. While praised for its ease of use and automation capabilities, a few users report inconsistencies in service reliability, such as delayed review requests or challenges migrating data from competitors. Overall, the app is a powerful solution for businesses prioritizing reputation management, though its value depends on specific needs and budget considerations.

Pros and Cons

Klaviyo: Product Reviews vs REVIEWS.io Product Reviews App: Pros and Cons

Let's explore the pros and cons of Klaviyo: Product Reviews and REVIEWS.io Product Reviews App to better understand their strengths and limitations.

Klaviyo: Product Reviews Pros and Cons

Pros

The app is frequently praised for its intuitive and straightforward interface.

Users highlight smooth integration with Shopify and Klaviyo email flows.

Many note a significant increase in customer reviews after implementation.

The app’s aesthetic and layout are consistently appreciated for being modern and professional.

Users value the ability to personalize review requests and branding.

Several users find the pricing competitive compared to alternatives.

The app is described as stable and efficient in tracking orders and reviews.

Customer service is frequently mentioned as helpful and quick to resolve issues.

The inclusion of AI features is noted as a standout benefit.

Users appreciate having email, SMS, and reviews in one platform.

Cons

Non-English users report frustration with untranslated interfaces.

Many cite inflexibility in adjusting fonts, star sizes, and widget styles.

Users encounter difficulties uploading images via mobile devices.

A few users report installation errors and syncing issues with Shopify.

REVIEWS.io Product Reviews App Pros and Cons

Pros

Consistently praised for responsiveness, knowledge, and willingness to go above and beyond.

Users highlight the ease of setup and navigation, with a clean, user-friendly interface.

Extensive options for personalizing widgets to match brand needs and enhance website aesthetics.

Smooth compatibility with platforms like Shopify, Klaviyo, and Google Shopping.

Quick and effective troubleshooting by support teams, often resolving problems within minutes.

Frequently mentioned as offering great value compared to competitors.

Saves time with automated review requests and email workflows.

Users report noticeable boosts in sales and trust due to displayed reviews.

Regular check-ins and optimization suggestions from the team.

Stable functionality with minimal downtime or technical disruptions.

Cons

Some users experienced unexpected charges or confusion over subscription tiers.

Complaints about fees or restrictions when migrating reviews from other platforms.

Frustration over inability to control or remove anonymous reviews post-cancellation.

Occasional bugs during widget setup or data migration, causing temporary disruptions.

The theme "Unresponsive in Critical Situations" was removed due to conflicting sentiment (overwhelmingly positive support feedback in reviews). The theme "Fast Issue Resolution" in Pros dominates the sentiment.

Integrations

Klaviyo: Product Reviews vs REVIEWS.io Product Reviews App: Featured Integrations

Seamless integration with other tools and platforms is crucial for maximizing the functionality and efficiency of your Shopify store. Let's explore the integration capabilities of Klaviyo: Product Reviews and REVIEWS.io Product Reviews App, and see how effortlessly these apps can enhance your store operations.

Klaviyo: Product Reviews Integrations

Klaviyo: Product Reviews offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

  • •Shopify Flow

    REVIEWS.io Product Reviews App Integrations

    REVIEWS.io Product Reviews App offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

    • •Checkout
    • •Shopify Flow
    • •Attentive
    • •Google
    • •Gorgias
    • •Klaviyo
    • •Shop app
    • •TikTok Shop

    Support

    Klaviyo: Product Reviews vs REVIEWS.io Product Reviews App: Support

    The support team plays a vital role in resolving queries, offering guidance, and addressing concerns related to Klaviyo: Product Reviews and REVIEWS.io Product Reviews App. Their expertise and responsiveness are key considerations for ensuring a seamless app experience.

    Klaviyo: Product Reviews User Support

    For any inquiries or assistance regarding Klaviyo: Product Reviews, their dedicated support team is here to assist you. You can reach out to them via email at [email protected].

    REVIEWS.io Product Reviews App User Support

    For any inquiries or assistance regarding REVIEWS.io Product Reviews App, their dedicated support team is here to assist you. You can reach out to them via email at [email protected].

    Final Verdict

    Klaviyo: Product Reviews vs REVIEWS.io Product Reviews App: Final Verdict

    When choosing the ideal Shopify app for your business, both Klaviyo: Product Reviews and REVIEWS.io Product Reviews App offer unique strengths and considerations.

    The choice between Klaviyo: Product Reviews and REVIEWS.io Product Reviews App depends on your specific needs and priorities. Consider your business requirements, goals, and the features that align most closely with your objectives. Take into account factors such as pricing, user reviews, support quality, and integrations while making a decision.

    We recommend thoroughly exploring the features and functionalities of each app. Remember, what works best for one business may not be ideal for another.

    Here's a breakdown of key factors to help you choose a winner.

    Average Rating (High priority factor)

    While considering user reviews, take note of the average ratings for Klaviyo: Product Reviews and REVIEWS.io Product Reviews App. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, Klaviyo: Product Reviews holds an average rating of 4.8 stars, whereas REVIEWS.io Product Reviews App has 4.7 star ratings.

    🥇 Winner: Klaviyo: Product Reviews

    🥈 Runner Up: REVIEWS.io Product Reviews App

    For a comprehensive analysis, head to the Ratings and Reviews section.

    Total Reviews (High priority factor)

    Consider the total number of reviews Klaviyo: Product Reviews and REVIEWS.io Product Reviews App have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, Klaviyo: Product Reviews has received a total of 230 reviews and REVIEWS.io Product Reviews App has 767 reviews.

    🥇 Winner: REVIEWS.io Product Reviews App

    🥈 Runner Up: Klaviyo: Product Reviews

    For a comprehensive analysis, head to the Ratings and Reviews section.

    Launch Date (Low priority factor)

    While not a direct measure of quality, consider the launch date of each app - Klaviyo: Product Reviews and REVIEWS.io Product Reviews App to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. Klaviyo: Product Reviews and REVIEWS.io Product Reviews App were launched on Jun 9, 2022 and Aug 6, 2014 respectively.

    🥇 Winner: REVIEWS.io Product Reviews App

    🥈 Runner Up: Klaviyo: Product Reviews

    For a comprehensive analysis, head to the Overview of the Apps section.

    Budget (High priority factor)

    Take the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, Klaviyo: Product Reviews offers 2 pricing plans (1 free plan, 1 paid plan) with an average plan price of $12.50. REVIEWS.io Product Reviews App, on the other hand, has a total of 3 pricing plans (1 free plan, 2 paid plans) with an average plan price of $21.33.

    🥇 Winner: Klaviyo: Product Reviews

    🥈 Runner Up: REVIEWS.io Product Reviews App

    For a comprehensive analysis, head to the Pricing Details section.

    Support Channel (Medium priority factor)

    Both Klaviyo: Product Reviews and REVIEWS.io Product Reviews App provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:

    Klaviyo: Product Reviews: Email, Phone - 2 support options

    REVIEWS.io Product Reviews App: Email, Phone - 2 support options

    🥇 Winner: Klaviyo: Product Reviews, REVIEWS.io Product Reviews App

    🥈 Runner Up: N/A

    For a comprehensive analysis, head to the Support section.

    Integrations (Medium priority factor)

    Evaluate the integration capabilities of Klaviyo: Product Reviews and REVIEWS.io Product Reviews App. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.

    Klaviyo: Product Reviews: 1 integrations

    REVIEWS.io Product Reviews App: 8 integrations

    🥇 Winner: REVIEWS.io Product Reviews App

    🥈 Runner Up: Klaviyo: Product Reviews

    For a comprehensive analysis, head to the Integrations section.

    Trial Period (Low priority factor)

    Free trial periods allow you to explore the app's features and functionalities before committing. Klaviyo: Product Reviews has no free trial period. REVIEWS.io Product Reviews App, on the other hand, comes with a 14-day free trial period.Take advantage of these trial periods to assess how well each app aligns with your specific business needs.

    🥇 Winner: REVIEWS.io Product Reviews App

    🥈 Runner Up: N/A

    For a comprehensive analysis, head to the Features section.

    By comparing and weighing these factors, you can make an informed decision and determine the winner between Klaviyo: Product Reviews and REVIEWS.io Product Reviews App that aligns best with your requirements and preferences for a successful Shopify app experience.

    Need assistance in choosing the right app for your store?

    Trust ShopDigest to provide the expertise and support you need to make the most of your chosen Shopify app.

    Why Choose ShopDigest?

    • Highly experienced and vetted team for successful app installation
    • Assured support and guidance throughout the installation and beyond
    • Customized services to meet unique business needs
    • 30-day no questions asked refund policy
    • Lowest pricing guaranteed (Starts at just $10/Hour)

    With our experts on board, you can have peace of mind and use your valuable time to focus on improving your business. Contact us today to experience the ease and convenience of our app installation services!

    Frequently Asked Questions

    FAQs for Klaviyo: Product Reviews and REVIEWS.io Product Reviews App

    1. What is the key difference between these Shopify apps: Klaviyo: Product Reviews and REVIEWS.io Product Reviews App?

    When comparing various Shopify apps, their main objective sets them apart. Klaviyo: Product Reviews is designed to help merchants with . On the other hand, REVIEWS.io Product Reviews App focuses on Product ratings and features, user-generated content, video feedback, and questionnaires.. Assessing these differences will help you determine which app aligns best with your unique business needs.

    2. Which app between Klaviyo: Product Reviews and REVIEWS.io Product Reviews App offers free pricing plan options for Shopify merchants?

    Klaviyo: Product Reviews has 1 free plan.

    3. What are the pricing plans for Klaviyo: Product Reviews and REVIEWS.io Product Reviews App?

    While the specific pricing plans may vary for each app, here's a general breakdown:

    Klaviyo: Product Reviews

    offers a total of 2 pricing plans: 1 free plan and 1 paid plan.

    Paid plan cost: $25/ month

    Free plan cost: Free

    REVIEWS.io Product Reviews App

    offers a total of 3 pricing plans: 1 free plan and 2 paid plans.

    Paid plan costs: $19/ month, $45/ month

    Free plan cost: Free

    4. Is there a free trial available for Klaviyo: Product Reviews and REVIEWS.io Product Reviews App?

    Klaviyo: Product Reviews has no free trial period. REVIEWS.io Product Reviews App, on the other hand, comes with a 14-day free trial period.

    5. What are the integration options available for Klaviyo: Product Reviews and REVIEWS.io Product Reviews App?

    Klaviyo: Product Reviews

    • Shopify Flow

    REVIEWS.io Product Reviews App

    • Checkout
    • Shopify Flow
    • Attentive
    • Google
    • Gorgias
    • Klaviyo
    • Shop app
    • TikTok Shop
    6. What are the support options available for Klaviyo: Product Reviews and REVIEWS.io Product Reviews App?

    Klaviyo: Product Reviews

    REVIEWS.io Product Reviews App

    7. Are Klaviyo: Product Reviews and REVIEWS.io Product Reviews App compatible with my Shopify theme?

    Generally, Klaviyo: Product Reviews and REVIEWS.io Product Reviews App are designed to be compatible with most Shopify themes. However, it is always advisable to review the app documentation or contact the app's support team to ensure seamless integration with your specific theme.

    8. Which app between Klaviyo: Product Reviews and REVIEWS.io Product Reviews App is better?

    Determining which app between Klaviyo: Product Reviews and REVIEWS.io Product Reviews App is better depends on your specific business requirements. It is recommended to thoroughly evaluate each app based on various factors such as customer reviews, support, integrations, and functionalities to make an informed decision that aligns best with your unique requirements.

    Find the full evaluation here.