Klaviyo: Product Reviews Vs Okendo: Reviews & Loyalty: Which Shopify App Is Best For Your Store In September 2026?

Discover the power of Shopify apps as we compare Klaviyo: Product Reviews and Okendo: Reviews & Loyalty side by side. Evaluate their features, explore their unique benefits, compare their pricing plans and user ratings, and find the perfect fit for your business needs. Let's dive into the comparison table and unlock the possibilities that await your Shopify store.

Compare Klaviyo: Product Reviews and Okendo: Reviews & Loyalty

Klaviyo: Product ReviewsKlaviyo: Product ReviewsView on Shopify
Okendo: Reviews & LoyaltyOkendo: Reviews & LoyaltyView on Shopify
General Information
Ratings
4.8(222 reviews)
4.9(1,332 reviews)
Developed byKlaviyoOkendo
Launch Date6/9/20226/12/2018
PricingFree, $25/monthFree, $19/month, $119/month, $299/month
Objective-User ratings, comments, images/videos, user-generated content, questions and answers, and responses.
CategoriesProduct reviewsProduct reviews, Loyalty and rewards
Key Features & Highlights
PurposeProduct reviews, provided by Klaviyo.Increase trust and boost sales with real customer ratings, reviews, visuals, question and answer sessions, and net promoter scores.
Features List
  1. Automate review requests via email and SMS with pre-set flows.
  2. Showcase top-rated reviews in emails and on your website.
  3. Segment customers based on star ratings and custom survey responses.
  1. Automate review collection with post-purchase emails and rewards.
  2. Showcase photo and video reviews to build trust.
  3. Create engaging product quizzes with incentives for participation.
Highlights
  1. Based in United States
-
User Reviews and Ratings
Recommended %93.0%97.1%
Pros
  1. The app is frequently praised for its intuitive and straightforward interface.
  2. Users highlight smooth integration with Shopify and Klaviyo email flows.
  3. Many note a significant increase in customer reviews after implementation.
  4. The app’s aesthetic and layout are consistently appreciated for being modern and professional.
  5. Users value the ability to personalize review requests and branding.
  6. Several users find the pricing competitive compared to alternatives.
  7. The app is described as stable and efficient in tracking orders and reviews.
  8. Customer service is frequently mentioned as helpful and quick to resolve issues.
  9. The inclusion of AI features is noted as a standout benefit.
  10. Users appreciate having email, SMS, and reviews in one platform.
  1. The app is consistently praised for its intuitive interface and straightforward setup.
  2. Exceptional responsiveness and helpfulness from the support team, often going above and beyond.
  3. Seamless integration with various platforms like Shopify, Klaviyo, and Foursixty.
  4. Highly flexible and customizable features to align with brand needs.
  5. Smooth and efficient onboarding process with dedicated assistance.
  6. Offers a wide range of functionalities, including reviews, loyalty programs, and referrals.
  7. Significant increase in review volume and quality, enhancing social proof.
  8. Competitive pricing compared to similar platforms.
  9. Stable performance with minimal issues reported.
  10. Review displays and email templates are visually appealing and professional.
Cons
  1. Non-English users report frustration with untranslated interfaces.
  2. Many cite inflexibility in adjusting fonts, star sizes, and widget styles.
  3. Users encounter difficulties uploading images via mobile devices.
  4. A few users report installation errors and syncing issues with Shopify.
  1. Some users faced difficulties during the initial setup or migration from other platforms.
  2. Occasional mentions of needing time to fully utilize advanced features.
  3. Rare issues with custom themes requiring additional support for seamless integration.
Pricing and Plans
Total Pricing Plans24
Free PlanAvailableAvailable
Free TrialNoYes, for 14 day(s)
Technical Information
Rating
4.8
4.9
Total Reviews1521,247
Launch Date6/9/20226/12/2018
SD Points82592

Shopify Apps Detailed Comparison: Klaviyo: Product Reviews vs Okendo: Reviews & Loyalty

In this comprehensive comparison, we'll delve into the details of two Shopify apps: Klaviyo: Product Reviews and Okendo: Reviews & Loyalty. Whether you're seeking to optimize marketing efforts, streamline operations, or improve customer engagement, our in-depth analysis will help you make an informed decision.

Skip the detailed comparison and head straight to the final verdict section.

Overview of the apps

Klaviyo: Product Reviews vs Okendo: Reviews & Loyalty: Overview

Let's dive into the overview of these two apps: Klaviyo: Product Reviews and Okendo: Reviews & Loyalty, and uncover how these Shopify apps can elevate your online business and empower you with powerful tools and features.

Klaviyo: Product Reviews Overview

Klaviyo: Product Reviews is a Shopify app developed by Unknown Developer to help merchants with With an average rating of 4.8 stars from 222 reviews , Klaviyo: Product Reviews is one of the top-rated Product reviews Shopify apps.

Launch Date: Jun 9, 2022

Purpose: Product reviews, provided by Klaviyo.

Pricing summary: Free to install

Okendo: Reviews & Loyalty Overview

Okendo: Reviews & Loyalty is a Shopify app developed by Unknown Developer to help merchants with User ratings, comments, images/videos, user-generated content, questions and answers, and responses. With an average rating of 4.9 stars from 1,332 reviews, Okendo: Reviews & Loyalty is one of the top-rated Product reviews Shopify apps.

Launch Date: Jun 12, 2018

Purpose: Increase trust and boost sales with real customer ratings, reviews, visuals, question and answer sessions, and net promoter scores.

Pricing summary: Free plan available. Free trial available.

Salient Features

Klaviyo: Product Reviews vs Okendo: Reviews & Loyalty: Features Comparison

While both apps are designed to optimize your Shopify store, their intended uses may vary. Let's take a more in-depth look at each of these apps' features.

Klaviyo: Product Reviews Features

Here are the salient features of Klaviyo: Product Reviews:

  • ✅Set up automatic email and text message flows for review requests.
  • ✅Display best reviews in emails and on your website.
  • ✅Create sections based on star ratings and personalized queries.
  • ✅Give reviewers a special coupon as a reward.
  • ✅Import past product reviews
Okendo: Reviews & Loyalty Features

Here are the salient features of Okendo: Reviews & Loyalty:

  • ✅Large selection of attractive, super-fast onsite review and User-Generated Content (UGC) display widgets.
  • ✅Instant short surveys for customer satisfaction scores, marketing insights, and preference information.
  • ✅ A rewards engine to encourage the collection of reviews, user-generated content (UGC), and sharing of data.
  • ✅Connects with Klaviyo, Gorgias, Attentive, LoyaltyLion and others.
  • ✅Our dedicated customer support team is available 24/7 to assist you.

Pricing Details

Klaviyo: Product Reviews vs Okendo: Reviews & Loyalty: Pricing Plans

There are tons of Shopify apps for small businesses and enterprises alike. From Klaviyo: Product Reviews to Okendo: Reviews & Loyalty, each offers a range of pricing packages to accommodate different business needs.

Let's see how the prices of Klaviyo: Product Reviews and Okendo: Reviews & Loyalty measure up.

Klaviyo: Product Reviews Pricing Details

Klaviyo: Product Reviews has 2 pricing plans: 1 free and 1 paid. The paid plan costs $25/ month and has no free trial period.

Free

$0/month

  • Automate reviews with email and SMS

  • Custom questions

  • Reward customers with unique coupons

  • Import existing reviews

Reviews

$25/month

  • All free features

  • Review request timing based on delivery

Okendo: Reviews & Loyalty Pricing Details

Okendo: Reviews & Loyalty has 4 pricing plans: 1 free and 3 paid. The paid plans cost $19/ month, $119/ month, $299/ month and come with a 14-day free trial period.

Free

$0/month

  • Up to 50 orders/month

  • Automated Review Request Emails

  • Smart Review Form

  • Review Rewards Engine

  • Review Displays

Essential

$19/month

  • Up to 200 orders/month

  • Everything in Free

Growth

$119/month

  • Up to 1,500 orders/month

  • Everything in Essential, plus:

  • AI Review Summaries

  • AI Review Keywords

  • TikTok Shop Integration

Power

$299/month

  • Up to 3,500 orders/month

  • Everything in Growth, plus:

  • Review Campaigns

  • Advanced CSS Editor

  • Email & SMS Integrations

Ratings and Reviews

Klaviyo: Product Reviews vs Okendo: Reviews & Loyalty: User Ratings

User feedback and reviews play a crucial role in assessing the quality and effectiveness of any Shopify app. Let's take a closer look at what users are saying about Klaviyo: Product Reviews and Okendo: Reviews & Loyalty.

Klaviyo: Product Reviews Ratings

Klaviyo: Product Reviews has garnered an overall rating of 4.8 stars from a total of 222 reviews on the Shopify app store.

4.8| 222 reviews

Of the total reviews, 96% are positive, 4% are neutral, and 4% are negative.

✨ AI Summary of Klaviyo: Product Reviews ReviewsThe Klaviyo Reviews app integrates seamlessly with Klaviyo’s email marketing platform, offering a unified solution for collecting and managing customer reviews. Its strengths include easy setup, clean design, and robust integration with Shopify and Klaviyo workflows, enabling automated review requests triggered by post-purchase flows. The app excels in generating higher review volumes compared to some competitors, with customizable email templates and responsive customer support. However, limitations include compatibility issues with certain mobile browsers (e.g., Safari, Firefox), lack of multilingual support, and limited design customization options for review widgets, such as unadjustable star ratings or font styles. Pricing tiers can also be steep for smaller stores, particularly as order volumes increase. While the app is praised for its efficiency and integration, some users note missing features like image uploads for reviews, chronological display issues, and incomplete Shopify Shop app synchronization. Overall, it is a powerful tool for Klaviyo users but may require further refinements to address functionality gaps.

Okendo: Reviews & Loyalty Ratings

Okendo: Reviews & Loyalty has garnered an overall rating of 4.9 stars from a total of 1,332 reviews on the Shopify app store.

4.9| 1,332 reviews

Of the total reviews, 98% are positive, 2% are neutral, and 2% are negative.

✨ AI Summary of Okendo: Reviews & Loyalty ReviewsOkendo is a Shopify app designed to collect, manage, and display customer reviews, with additional features like loyalty programs, referrals, quizzes, and surveys. The app offers seamless integration with Shopify and third-party platforms such as Klaviyo, Foursixty, and Google Shopping, enhancing marketing automation and customer engagement. Its intuitive interface allows for extensive customization, enabling brands to align review displays with their aesthetic and functional needs. Key strengths include robust customer support, praised for responsiveness and expertise, as well as an efficient onboarding process that simplifies setup. The app also automates review requests, supports multimedia reviews (images/videos), and provides analytics to track feedback. While generally well-regarded, some users note occasional delays in support responsiveness during feature rollouts, and a few encountered initial integration challenges. Pricing is described as competitive, offering value for its feature set. Overall, Okendo is positioned as a comprehensive solution for businesses seeking to build trust through social proof while streamlining review management.

Pros and Cons

Klaviyo: Product Reviews vs Okendo: Reviews & Loyalty: Pros and Cons

Let's explore the pros and cons of Klaviyo: Product Reviews and Okendo: Reviews & Loyalty to better understand their strengths and limitations.

Klaviyo: Product Reviews Pros and Cons

Pros

The app is frequently praised for its intuitive and straightforward interface.

Users highlight smooth integration with Shopify and Klaviyo email flows.

Many note a significant increase in customer reviews after implementation.

The app’s aesthetic and layout are consistently appreciated for being modern and professional.

Users value the ability to personalize review requests and branding.

Several users find the pricing competitive compared to alternatives.

The app is described as stable and efficient in tracking orders and reviews.

Customer service is frequently mentioned as helpful and quick to resolve issues.

The inclusion of AI features is noted as a standout benefit.

Users appreciate having email, SMS, and reviews in one platform.

Cons

Non-English users report frustration with untranslated interfaces.

Many cite inflexibility in adjusting fonts, star sizes, and widget styles.

Users encounter difficulties uploading images via mobile devices.

A few users report installation errors and syncing issues with Shopify.

Okendo: Reviews & Loyalty Pros and Cons

Pros

The app is consistently praised for its intuitive interface and straightforward setup.

Exceptional responsiveness and helpfulness from the support team, often going above and beyond.

Seamless integration with various platforms like Shopify, Klaviyo, and Foursixty.

Highly flexible and customizable features to align with brand needs.

Smooth and efficient onboarding process with dedicated assistance.

Offers a wide range of functionalities, including reviews, loyalty programs, and referrals.

Significant increase in review volume and quality, enhancing social proof.

Competitive pricing compared to similar platforms.

Stable performance with minimal issues reported.

Review displays and email templates are visually appealing and professional.

Cons

Some users faced difficulties during the initial setup or migration from other platforms.

Occasional mentions of needing time to fully utilize advanced features.

Rare issues with custom themes requiring additional support for seamless integration.

Integrations

Klaviyo: Product Reviews vs Okendo: Reviews & Loyalty: Featured Integrations

Seamless integration with other tools and platforms is crucial for maximizing the functionality and efficiency of your Shopify store. Let's explore the integration capabilities of Klaviyo: Product Reviews and Okendo: Reviews & Loyalty, and see how effortlessly these apps can enhance your store operations.

Klaviyo: Product Reviews Integrations

Klaviyo: Product Reviews offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

  • •Shopify Flow

    Okendo: Reviews & Loyalty Integrations

    Okendo: Reviews & Loyalty offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

    • •Checkout
    • •Customer accounts
    • •Shopify POS
    • •Shopify Flow
    • •Shopify Admin
    • •Google
    • •Gorgias
    • •Klaviyo
    • •Meta
    • •Postscript
    • •TikTok

    Support

    Klaviyo: Product Reviews vs Okendo: Reviews & Loyalty: Support

    The support team plays a vital role in resolving queries, offering guidance, and addressing concerns related to Klaviyo: Product Reviews and Okendo: Reviews & Loyalty. Their expertise and responsiveness are key considerations for ensuring a seamless app experience.

    Klaviyo: Product Reviews User Support

    For any inquiries or assistance regarding Klaviyo: Product Reviews, their dedicated support team is here to assist you. You can reach out to them via email at [email protected].

    Okendo: Reviews & Loyalty User Support

    For any inquiries or assistance regarding Okendo: Reviews & Loyalty, their dedicated support team is here to assist you. You can reach out to them via email at [email protected].

    Final Verdict

    Klaviyo: Product Reviews vs Okendo: Reviews & Loyalty: Final Verdict

    When choosing the ideal Shopify app for your business, both Klaviyo: Product Reviews and Okendo: Reviews & Loyalty offer unique strengths and considerations.

    The choice between Klaviyo: Product Reviews and Okendo: Reviews & Loyalty depends on your specific needs and priorities. Consider your business requirements, goals, and the features that align most closely with your objectives. Take into account factors such as pricing, user reviews, support quality, and integrations while making a decision.

    We recommend thoroughly exploring the features and functionalities of each app. Remember, what works best for one business may not be ideal for another.

    Here's a breakdown of key factors to help you choose a winner.

    Average Rating (High priority factor)

    While considering user reviews, take note of the average ratings for Klaviyo: Product Reviews and Okendo: Reviews & Loyalty. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, Klaviyo: Product Reviews holds an average rating of 4.8 stars, whereas Okendo: Reviews & Loyalty has 4.9 star ratings.

    🥇 Winner: Okendo: Reviews & Loyalty

    🥈 Runner Up: Klaviyo: Product Reviews

    For a comprehensive analysis, head to the Ratings and Reviews section.

    Total Reviews (High priority factor)

    Consider the total number of reviews Klaviyo: Product Reviews and Okendo: Reviews & Loyalty have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, Klaviyo: Product Reviews has received a total of 222 reviews and Okendo: Reviews & Loyalty has 1,332 reviews.

    🥇 Winner: Okendo: Reviews & Loyalty

    🥈 Runner Up: Klaviyo: Product Reviews

    For a comprehensive analysis, head to the Ratings and Reviews section.

    Launch Date (Low priority factor)

    While not a direct measure of quality, consider the launch date of each app - Klaviyo: Product Reviews and Okendo: Reviews & Loyalty to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. Klaviyo: Product Reviews and Okendo: Reviews & Loyalty were launched on Jun 9, 2022 and Jun 12, 2018 respectively.

    🥇 Winner: Okendo: Reviews & Loyalty

    🥈 Runner Up: Klaviyo: Product Reviews

    For a comprehensive analysis, head to the Overview of the Apps section.

    Budget (High priority factor)

    Take the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, Klaviyo: Product Reviews offers 2 pricing plans (1 free plan, 1 paid plan) with an average plan price of $12.50. Okendo: Reviews & Loyalty, on the other hand, has a total of 4 pricing plans (1 free plan, 3 paid plans) with an average plan price of $109.25.

    🥇 Winner: Klaviyo: Product Reviews

    🥈 Runner Up: Okendo: Reviews & Loyalty

    For a comprehensive analysis, head to the Pricing Details section.

    Support Channel (Medium priority factor)

    Both Klaviyo: Product Reviews and Okendo: Reviews & Loyalty provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:

    Klaviyo: Product Reviews: Email, Phone - 2 support options

    Okendo: Reviews & Loyalty: Email, Phone - 2 support options

    🥇 Winner: Klaviyo: Product Reviews, Okendo: Reviews & Loyalty

    🥈 Runner Up: N/A

    For a comprehensive analysis, head to the Support section.

    Integrations (Medium priority factor)

    Evaluate the integration capabilities of Klaviyo: Product Reviews and Okendo: Reviews & Loyalty. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.

    Klaviyo: Product Reviews: 1 integrations

    Okendo: Reviews & Loyalty: 11 integrations

    🥇 Winner: Okendo: Reviews & Loyalty

    🥈 Runner Up: Klaviyo: Product Reviews

    For a comprehensive analysis, head to the Integrations section.

    Trial Period (Low priority factor)

    Free trial periods allow you to explore the app's features and functionalities before committing. Klaviyo: Product Reviews has no free trial period. Okendo: Reviews & Loyalty, on the other hand, comes with a 14-day free trial period.Take advantage of these trial periods to assess how well each app aligns with your specific business needs.

    🥇 Winner: Okendo: Reviews & Loyalty

    🥈 Runner Up: N/A

    For a comprehensive analysis, head to the Features section.

    By comparing and weighing these factors, you can make an informed decision and determine the winner between Klaviyo: Product Reviews and Okendo: Reviews & Loyalty that aligns best with your requirements and preferences for a successful Shopify app experience.

    Need assistance in choosing the right app for your store?

    Trust ShopDigest to provide the expertise and support you need to make the most of your chosen Shopify app.

    Why Choose ShopDigest?

    • Highly experienced and vetted team for successful app installation
    • Assured support and guidance throughout the installation and beyond
    • Customized services to meet unique business needs
    • 30-day no questions asked refund policy
    • Lowest pricing guaranteed (Starts at just $10/Hour)

    With our experts on board, you can have peace of mind and use your valuable time to focus on improving your business. Contact us today to experience the ease and convenience of our app installation services!

    Frequently Asked Questions

    FAQs for Klaviyo: Product Reviews and Okendo: Reviews & Loyalty

    1. What is the key difference between these Shopify apps: Klaviyo: Product Reviews and Okendo: Reviews & Loyalty?

    When comparing various Shopify apps, their main objective sets them apart. Klaviyo: Product Reviews is designed to help merchants with . On the other hand, Okendo: Reviews & Loyalty focuses on User ratings, comments, images/videos, user-generated content, questions and answers, and responses.. Assessing these differences will help you determine which app aligns best with your unique business needs.

    2. Which app between Klaviyo: Product Reviews and Okendo: Reviews & Loyalty offers free pricing plan options for Shopify merchants?

    Klaviyo: Product Reviews has 1 free plan.

    3. What are the pricing plans for Klaviyo: Product Reviews and Okendo: Reviews & Loyalty?

    While the specific pricing plans may vary for each app, here's a general breakdown:

    Klaviyo: Product Reviews

    offers a total of 2 pricing plans: 1 free plan and 1 paid plan.

    Paid plan cost: $25/ month

    Free plan cost: Free

    Okendo: Reviews & Loyalty

    offers a total of 4 pricing plans: 1 free plan and 3 paid plans.

    Paid plan costs: $19/ month, $119/ month, $299/ month

    Free plan cost: Free

    4. Is there a free trial available for Klaviyo: Product Reviews and Okendo: Reviews & Loyalty?

    Klaviyo: Product Reviews has no free trial period. Okendo: Reviews & Loyalty, on the other hand, comes with a 14-day free trial period.

    5. What are the integration options available for Klaviyo: Product Reviews and Okendo: Reviews & Loyalty?

    Klaviyo: Product Reviews

    • Shopify Flow

    Okendo: Reviews & Loyalty

    • Checkout
    • Customer accounts
    • Shopify POS
    • Shopify Flow
    • Shopify Admin
    • Google
    • Gorgias
    • Klaviyo
    • Meta
    • Postscript
    • TikTok
    6. What are the support options available for Klaviyo: Product Reviews and Okendo: Reviews & Loyalty?

    Klaviyo: Product Reviews

    Okendo: Reviews & Loyalty

    • Email: [email protected]
    • Website: https://www.okendo.io/?utm_source=app-listing&utm_medium=shpfy
    7. Are Klaviyo: Product Reviews and Okendo: Reviews & Loyalty compatible with my Shopify theme?

    Generally, Klaviyo: Product Reviews and Okendo: Reviews & Loyalty are designed to be compatible with most Shopify themes. However, it is always advisable to review the app documentation or contact the app's support team to ensure seamless integration with your specific theme.

    8. Which app between Klaviyo: Product Reviews and Okendo: Reviews & Loyalty is better?

    Determining which app between Klaviyo: Product Reviews and Okendo: Reviews & Loyalty is better depends on your specific business requirements. It is recommended to thoroughly evaluate each app based on various factors such as customer reviews, support, integrations, and functionalities to make an informed decision that aligns best with your unique requirements.

    Find the full evaluation here.