Webplanex: Loyalty Wallet Vs Rivo: Loyalty Program, Rewards: Which Shopify App Is Best For Your Store In September 2026?

Discover the power of Shopify apps as we compare Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards side by side. Evaluate their features, explore their unique benefits, compare their pricing plans and user ratings, and find the perfect fit for your business needs. Let's dive into the comparison table and unlock the possibilities that await your Shopify store.

Compare Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards

Webplanex: Loyalty WalletWebplanex: Loyalty WalletView on Shopify
Rivo: Loyalty Program, RewardsRivo: Loyalty Program, RewardsView on Shopify
General Information
Ratings
4.9(104 reviews)
4.7(1,384 reviews)
Developed byWebPlanexRivo
Launch Date11/1/20171/18/2021
PricingFree, $9.99/month, $19.99/month, $49.99/monthFree, $15/month, $49/month, $499/month
ObjectiveSpecial method to attract and motivate customers to buy more.Boost customer loyalty with rewards and referral programs.
CategoriesLoyalty and rewardsLoyalty and rewards
Key Features & Highlights
PurposeA special method to attract and persuade customers to buy more. Increase Sales & Interactions.Discover why brands such as Hexclad, Rareform, and DYPER use Rivo to boost their customer lifetime value.
Features List
  1. Offers over seven customizable methods for customer rewards programs.
  2. Includes a full-circle referral rewards program to incentivize sharing.
  3. Tracks reward redemptions and transactions in a dedicated customer wallet.
  1. Customizable loyalty and referral programs to improve customer retention metrics.
  2. Designed specifically for fast-growing direct-to-consumer brands.
  3. Offers 24/7 live chat support for immediate assistance.
Highlights-
  1. Based in United States
User Reviews and Ratings
Recommended %96.3%97.4%
Pros
  1. Highly responsive and helpful support team, frequently praised for quick issue resolution and personalized assistance.
  2. Intuitive and easy-to-navigate design, appreciated by both new and experienced users.
  3. Smooth setup and compatibility with Shopify, enhancing store functionality without technical hurdles.
  4. Flexible features allowing merchants to tailor cashback rules and rewards to their business needs.
  5. Boosts customer loyalty and repeat purchases through rewarding cashback and loyalty programs.
  6. Reliable and quick operation, with minimal reports of lag or crashes.
  7. Free tier offers sufficient functionality for startups or small businesses to begin with.
  8. Detailed tracking of cashback transactions and customer activity, aiding business insights.
  9. Regular updates and improvements noted by users, indicating ongoing product enhancement.
  10. Significant increase in customer retention and store revenue reported by multiple merchants.
  1. Consistently praised for being responsive, friendly, and going above and beyond to assist users.
  2. The free version offers substantial features, making it accessible and useful for small businesses.
  3. Users highlight the intuitive and quick setup process, even for non-technical users.
  4. Flexibility in tailoring rewards and loyalty programs to fit specific business needs.
  5. Many users report increased customer engagement and repeat purchases.
  6. The app is noted for its clean, intuitive design and smooth customer interaction.
  7. Users appreciate ongoing improvements and new feature additions.
  8. Competitive pricing compared to alternatives, with clear value for paid plans.
  9. Ability to customize loyalty programs to align with business branding.
  10. Positive feedback on seamless integration with other Rivo apps.
Cons
  1. Users frustrated by inability to downgrade or modify subscription plans immediately.
  2. Difficulty in adjusting app appearance (e.g., colors, badges) to match brand aesthetics.
  3. A few users criticized aggressive tactics to request 5-star reviews early in usage.
  1. Some users reported misleading funnel experiences, with free plans not clearly accessible.
  2. Difficulty canceling subscriptions and continued charges after cancellation requests.
  3. Orders not using loyalty codes are counted toward app metrics, frustrating some users.
  4. Inability to remove used coupons from customer accounts or adjust reward tiers.
Pricing and Plans
Total Pricing Plans44
Free PlanAvailableAvailable
Free TrialYes, for 15 day(s)Yes, for 14 day(s)
Technical Information
Rating
4.9
4.7
Total Reviews1621,508
Launch Date11/1/20171/18/2021
SD Points25225

Shopify Apps Detailed Comparison: Webplanex: Loyalty Wallet vs Rivo: Loyalty Program, Rewards

In this comprehensive comparison, we'll delve into the details of two Shopify apps: Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards. Whether you're seeking to optimize marketing efforts, streamline operations, or improve customer engagement, our in-depth analysis will help you make an informed decision.

Skip the detailed comparison and head straight to the final verdict section.

Overview of the apps

Webplanex: Loyalty Wallet vs Rivo: Loyalty Program, Rewards: Overview

Let's dive into the overview of these two apps: Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards, and uncover how these Shopify apps can elevate your online business and empower you with powerful tools and features.

Webplanex: Loyalty Wallet Overview

Webplanex: Loyalty Wallet is a Shopify app developed by Unknown Developer to help merchants with Special method to attract and motivate customers to buy more. With an average rating of 4.9 stars from 104 reviews , Webplanex: Loyalty Wallet is one of the top-rated Loyalty and rewards Shopify apps.

Launch Date: Nov 1, 2017

Purpose: A special method to attract and persuade customers to buy more. Increase Sales & Interactions.

Pricing summary: Free plan available. Free trial available.


Rivo: Loyalty Program, Rewards Overview

Rivo: Loyalty Program, Rewards is a Shopify app developed by Unknown Developer to help merchants with Boost customer loyalty with rewards and referral programs. With an average rating of 4.7 stars from 1,384 reviews, Rivo: Loyalty Program, Rewards is one of the top-rated Loyalty and rewards Shopify apps.

Launch Date: Jan 18, 2021

Purpose: Discover why brands such as Hexclad, Rareform, and DYPER use Rivo to boost their customer lifetime value.

Pricing summary: Free plan available. Free trial available.


Salient Features

Webplanex: Loyalty Wallet vs Rivo: Loyalty Program, Rewards: Features Comparison

While both apps are designed to optimize your Shopify store, their intended uses may vary. Let's take a more in-depth look at each of these apps' features.

Webplanex: Loyalty Wallet Features

Here are the salient features of Webplanex: Loyalty Wallet:

  • Establish over 7 methods for the customer loyalty program.
  • Complete Referral Bonus Program
  • System for redeeming rewards in a customer's wallet with details of the transaction.
  • You can set up an expiry date for your Rewards balance and also adjust it manually.
  • Product Badges, Shopping Cart labels, Email Alerts & Customizing Thank You Page

Rivo: Loyalty Program, Rewards Features

Here are the salient features of Rivo: Loyalty Program, Rewards:

  • A customizable platform for loyalty and referrals that boost your performance.
  • Designed for rapidly expanding direct-to-consumer brands like Dyper.com, Hexclad, Emi Jay, and more.
  • Get 24/7 top-notch live chat support from our team (Check out our reviews).
  • Easily connects with your system. Compatible with Klaviyo, Gorgias, Postscript and more.
  • Want more? Access complete customization with the Rivo Developer Toolkit.

Pricing Details

Webplanex: Loyalty Wallet vs Rivo: Loyalty Program, Rewards: Pricing Plans

There are tons of Shopify apps for small businesses and enterprises alike. From Webplanex: Loyalty Wallet to Rivo: Loyalty Program, Rewards, each offers a range of pricing packages to accommodate different business needs.

Let's see how the prices of Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards measure up.

Webplanex: Loyalty Wallet Pricing Details

Webplanex: Loyalty Wallet has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9.99/ month, $19.99/ month, $49.99/ month and come with a 15-day free trial period.

Startup

$0/month

  • Up to 50 monthly orders

  • Loyalty Programs

  • Referral Program

  • Basic Theme Widgets

  • Own Label translation

Basic

$9.99/month

  • Everything in Startup +

  • Social Program

  • Birthday Celebration

  • Customize Theme Widgets

  • Full Analytics & Reports

Medium

$19.99/month

  • Everything in Basic +

  • VIP Tier Program

  • Review Rewards Program

  • Store Credit Program

  • Push Notifications

Advanced

$49.99/month

  • Everything in Medium +

  • VIP Tiers Program (Full Access)

  • Whatsapp Notifications

  • Redeem at Checkout (Shopify Plus)

  • Order Booster


Rivo: Loyalty Program, Rewards Pricing Details

Rivo: Loyalty Program, Rewards has 4 pricing plans: 1 free and 3 paid. The paid plans cost $15/ month, $49/ month, $499/ month and come with a 14-day free trial period.

100% FREE FOREVER

$0/month

  • [COMPARE OUR FREE PLAN TO OTHERS]

  • Up to 200 monthly orders

  • Loyalty Points Program

  • Ways to earn and redeem

  • Branding

Essential

$15/month

  • Dedicated loyalty & referral page

  • Theme extensions (Embed on product page)

  • On-site prompts

  • Advanced ways to earn

  • Email branding

Scale

$49/month

  • Everything in Essential

  • Advanced Branding (Custom CSS + Fonts)

  • VIP Tiers

  • Points Expiry

  • Analytics

Plus

$499/month

  • Everything in Scale

  • Custom Integrations (eg: Klaviyo events)

  • Advanced Analytics

  • Rivo Developer Toolkit

  • Checkout Extensions


Ratings and Reviews

Webplanex: Loyalty Wallet vs Rivo: Loyalty Program, Rewards: User Ratings

User feedback and reviews play a crucial role in assessing the quality and effectiveness of any Shopify app. Let's take a closer look at what users are saying about Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards.

Webplanex: Loyalty Wallet Ratings

Webplanex: Loyalty Wallet has garnered an overall rating of 4.9 stars from a total of 104 reviews on the Shopify app store.

4.9| 104 reviews

Of the total reviews, 98% are positive, 2% are neutral, and 2% are negative.

✨ AI Summary of Webplanex: Loyalty Wallet ReviewsThe **WebPlanex: Cashback Wallet** app is a Shopify solution designed to enhance customer engagement and loyalty through cashback rewards and wallet functionality. It offers customizable cashback rules, seamless integration with Shopify stores, and robust reporting tools to track transactions. The app supports multiple reward methods, including store credits, referral programs, and promotional offers, helping businesses boost retention and sales. Its user-friendly interface simplifies setup and management for both merchants and customers. Strengths include responsive and highly praised customer support, which assists with customization and troubleshooting, as well as a free plan with sufficient features for initial use. However, some limitations include occasional setup complexity, inflexible plan changes, and minor front-end customization constraints, such as limited branding options for emails and interface elements. Despite these issues, the app is widely regarded as a valuable tool for driving repeat purchases and improving the shopping experience.


Rivo: Loyalty Program, Rewards Ratings

Rivo: Loyalty Program, Rewards has garnered an overall rating of 4.7 stars from a total of 1,384 reviews on the Shopify app store.

4.7| 1,384 reviews

Of the total reviews, 94% are positive, 6% are neutral, and 6% are negative.

✨ AI Summary of Rivo: Loyalty Program, Rewards ReviewsThe app is a Shopify loyalty and rewards program tool designed to help businesses boost customer engagement and repeat sales. It offers a free plan with sufficient features for small businesses, along with paid tiers for advanced functionality. Key features include customizable rewards, points for actions like social media follows or purchases, and seamless integration with Shopify stores. The app is praised for its intuitive setup, user-friendly interface, and strong branding customization options. A standout strength is its responsive and knowledgeable customer support, frequently highlighted for going above and beyond to assist users. However, some limitations include unclear pricing transparency, with occasional confusion between free trials and plans, as well as reports of difficulty canceling subscriptions. Additionally, the app’s method of counting all sales—including those unrelated to loyalty rewards—toward program metrics has been noted as a drawback. Despite these issues, the app is widely regarded as a cost-effective and efficient solution for building customer loyalty, particularly for small to mid-sized businesses.


Pros and Cons

Webplanex: Loyalty Wallet vs Rivo: Loyalty Program, Rewards: Pros and Cons

Let's explore the pros and cons of Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards to better understand their strengths and limitations.

Webplanex: Loyalty Wallet Pros and Cons

Pros

Highly responsive and helpful support team, frequently praised for quick issue resolution and personalized assistance.

Intuitive and easy-to-navigate design, appreciated by both new and experienced users.

Smooth setup and compatibility with Shopify, enhancing store functionality without technical hurdles.

Flexible features allowing merchants to tailor cashback rules and rewards to their business needs.

Boosts customer loyalty and repeat purchases through rewarding cashback and loyalty programs.

Reliable and quick operation, with minimal reports of lag or crashes.

Free tier offers sufficient functionality for startups or small businesses to begin with.

Detailed tracking of cashback transactions and customer activity, aiding business insights.

Regular updates and improvements noted by users, indicating ongoing product enhancement.

Significant increase in customer retention and store revenue reported by multiple merchants.

Cons

Users frustrated by inability to downgrade or modify subscription plans immediately.

Difficulty in adjusting app appearance (e.g., colors, badges) to match brand aesthetics.

A few users criticized aggressive tactics to request 5-star reviews early in usage.


Rivo: Loyalty Program, Rewards Pros and Cons

Pros

Consistently praised for being responsive, friendly, and going above and beyond to assist users.

The free version offers substantial features, making it accessible and useful for small businesses.

Users highlight the intuitive and quick setup process, even for non-technical users.

Flexibility in tailoring rewards and loyalty programs to fit specific business needs.

Many users report increased customer engagement and repeat purchases.

The app is noted for its clean, intuitive design and smooth customer interaction.

Users appreciate ongoing improvements and new feature additions.

Competitive pricing compared to alternatives, with clear value for paid plans.

Ability to customize loyalty programs to align with business branding.

Positive feedback on seamless integration with other Rivo apps.

Cons

Some users reported misleading funnel experiences, with free plans not clearly accessible.

Difficulty canceling subscriptions and continued charges after cancellation requests.

Orders not using loyalty codes are counted toward app metrics, frustrating some users.

Inability to remove used coupons from customer accounts or adjust reward tiers.


Integrations

Webplanex: Loyalty Wallet vs Rivo: Loyalty Program, Rewards: Featured Integrations

Seamless integration with other tools and platforms is crucial for maximizing the functionality and efficiency of your Shopify store. Let's explore the integration capabilities of Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards, and see how effortlessly these apps can enhance your store operations.

Webplanex: Loyalty Wallet Integrations

Webplanex: Loyalty Wallet offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

  • Checkout
  • Customer accounts
  • Shopify POS
  • Shopify Flow
  • Shopify Admin
  • Judge.me
  • Klaviyo
  • Omnisend
  • Store Credit
  • Web Push Notification
  • WhatsApp

Rivo: Loyalty Program, Rewards Integrations

Rivo: Loyalty Program, Rewards offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

  • Checkout
  • Customer accounts
  • Shopify POS
  • Shopify Flow
  • Shopify Admin
  • Attentive
  • Fuego
  • Gorgias
  • Klaviyo
  • Postscript
  • Status

Support

Webplanex: Loyalty Wallet vs Rivo: Loyalty Program, Rewards: Support

The support team plays a vital role in resolving queries, offering guidance, and addressing concerns related to Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards. Their expertise and responsiveness are key considerations for ensuring a seamless app experience.

Webplanex: Loyalty Wallet User Support

For any inquiries or assistance regarding Webplanex: Loyalty Wallet, their dedicated support team is here to assist you. You can reach out to them via email at [email protected]. To address common concerns, Webplanex: Loyalty Wallet offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.

Rivo: Loyalty Program, Rewards User Support

For any inquiries or assistance regarding Rivo: Loyalty Program, Rewards, their dedicated support team is here to assist you. You can reach out to them via email at [email protected].


Final Verdict

Webplanex: Loyalty Wallet vs Rivo: Loyalty Program, Rewards: Final Verdict

When choosing the ideal Shopify app for your business, both Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards offer unique strengths and considerations.

The choice between Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards depends on your specific needs and priorities. Consider your business requirements, goals, and the features that align most closely with your objectives. Take into account factors such as pricing, user reviews, support quality, and integrations while making a decision.

We recommend thoroughly exploring the features and functionalities of each app. Remember, what works best for one business may not be ideal for another.

Here's a breakdown of key factors to help you choose a winner.

Average Rating (High priority factor)

While considering user reviews, take note of the average ratings for Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, Webplanex: Loyalty Wallet holds an average rating of 4.9 stars, whereas Rivo: Loyalty Program, Rewards has 4.7 star ratings.

🥇 Winner: Webplanex: Loyalty Wallet

🥈 Runner Up: Rivo: Loyalty Program, Rewards

For a comprehensive analysis, head to the Ratings and Reviews section.


Total Reviews (High priority factor)

Consider the total number of reviews Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, Webplanex: Loyalty Wallet has received a total of 104 reviews and Rivo: Loyalty Program, Rewards has 1,384 reviews.

🥇 Winner: Rivo: Loyalty Program, Rewards

🥈 Runner Up: Webplanex: Loyalty Wallet

For a comprehensive analysis, head to the Ratings and Reviews section.


Launch Date (Low priority factor)

While not a direct measure of quality, consider the launch date of each app - Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards were launched on Nov 1, 2017 and Jan 18, 2021 respectively.

🥇 Winner: Webplanex: Loyalty Wallet

🥈 Runner Up: Rivo: Loyalty Program, Rewards

For a comprehensive analysis, head to the Overview of the Apps section.


Budget (High priority factor)

Take the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, Webplanex: Loyalty Wallet offers 4 pricing plans (1 free plan, 3 paid plans) with an average plan price of $19.99. Rivo: Loyalty Program, Rewards, on the other hand, has a total of 4 pricing plans (1 free plan, 3 paid plans) with an average plan price of $140.75.

🥇 Winner: Webplanex: Loyalty Wallet

🥈 Runner Up: Rivo: Loyalty Program, Rewards

For a comprehensive analysis, head to the Pricing Details section.


Support Channel (Medium priority factor)

Both Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:

Webplanex: Loyalty Wallet: Email, Phone, FAQs page - 3 support options

Rivo: Loyalty Program, Rewards: Email, Phone - 2 support options

🥇 Winner: Webplanex: Loyalty Wallet

🥈 Runner Up: Rivo: Loyalty Program, Rewards

For a comprehensive analysis, head to the Support section.


Integrations (Medium priority factor)

Evaluate the integration capabilities of Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.

Webplanex: Loyalty Wallet: 11 integrations

Rivo: Loyalty Program, Rewards: 11 integrations

🥇 Winner: Rivo: Loyalty Program, Rewards

🥈 Runner Up: Webplanex: Loyalty Wallet

For a comprehensive analysis, head to the Integrations section.


Trial Period (Low priority factor)

Free trial periods allow you to explore the app's features and functionalities before committing. Webplanex: Loyalty Wallet comes with a 15-day free trial period. Rivo: Loyalty Program, Rewards, on the other hand, comes with a 14-day free trial period.Take advantage of these trial periods to assess how well each app aligns with your specific business needs.

🥇 Winner: Webplanex: Loyalty Wallet, Rivo: Loyalty Program, Rewards

🥈 Runner Up: N/A

For a comprehensive analysis, head to the Features section.


By comparing and weighing these factors, you can make an informed decision and determine the winner between Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards that aligns best with your requirements and preferences for a successful Shopify app experience.

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Frequently Asked Questions

FAQs for Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards

1. What is the key difference between these Shopify apps: Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards?

When comparing various Shopify apps, their main objective sets them apart. Webplanex: Loyalty Wallet is designed to help merchants with Special method to attract and motivate customers to buy more.. On the other hand, Rivo: Loyalty Program, Rewards focuses on Boost customer loyalty with rewards and referral programs.. Assessing these differences will help you determine which app aligns best with your unique business needs.

2. Which app between Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards offers free pricing plan options for Shopify merchants?

Webplanex: Loyalty Wallet has 1 free plan.

3. What are the pricing plans for Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards?

While the specific pricing plans may vary for each app, here's a general breakdown:

Webplanex: Loyalty Wallet

offers a total of 4 pricing plans: 1 free plan and 3 paid plans.

Paid plan costs: $9.99/ month, $19.99/ month, $49.99/ month

Free plan cost: Free

Rivo: Loyalty Program, Rewards

offers a total of 4 pricing plans: 1 free plan and 3 paid plans.

Paid plan costs: $15/ month, $49/ month, $499/ month

Free plan cost: Free

4. Is there a free trial available for Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards?

Webplanex: Loyalty Wallet comes with a 15-day free trial period. Rivo: Loyalty Program, Rewards, on the other hand, comes with a 14-day free trial period.

5. What are the integration options available for Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards?

Webplanex: Loyalty Wallet

  • Checkout
  • Customer accounts
  • Shopify POS
  • Shopify Flow
  • Shopify Admin
  • Judge.me
  • Klaviyo
  • Omnisend
  • Store Credit
  • Web Push Notification
  • WhatsApp

Rivo: Loyalty Program, Rewards

  • Checkout
  • Customer accounts
  • Shopify POS
  • Shopify Flow
  • Shopify Admin
  • Attentive
  • Fuego
  • Gorgias
  • Klaviyo
  • Postscript
  • Status
6. What are the support options available for Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards?

Webplanex: Loyalty Wallet

Rivo: Loyalty Program, Rewards

7. Are Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards compatible with my Shopify theme?

Generally, Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards are designed to be compatible with most Shopify themes. However, it is always advisable to review the app documentation or contact the app's support team to ensure seamless integration with your specific theme.

8. Which app between Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards is better?

Determining which app between Webplanex: Loyalty Wallet and Rivo: Loyalty Program, Rewards is better depends on your specific business requirements. It is recommended to thoroughly evaluate each app based on various factors such as customer reviews, support, integrations, and functionalities to make an informed decision that aligns best with your unique requirements.

Find the full evaluation here.