17TRACK Order Tracking Vs Trackr: Order Tracking UpSell: Which Shopify App Is Best For Your Store In September 2026?

17TRACK Order Tracking Features

Here are the salient features of 17TRACK Order Tracking:

• ✅Global Tracking: Monitor both your international and domestic packages in one place.
• ✅Personalized tracking page. Allow customers to check their orders on your website.
• ✅Email Notification. Inform customers immediately when their order status updates.
• ✅Customer Protection. Customers can insure their orders against loss, damage, or delay.
• ✅Management Dashboard. Track your shipment status and increased sales data.

Trackr: Order Tracking UpSell Features

Here are the salient features of Trackr: Order Tracking UpSell:

• ✅Follow my order on a dedicated tracking page that also suggests related products automatically.
• ✅Easily handle returns using a personalized returns and exchanges center.
• ✅Package tracking email alerts; works with Klaviyo/Omnisend.
• ✅This handy dropshipping app can conceal all carrier names and locations, particularly those from China.
• ✅Expected shipping time; interpretation; detailed delivery data & reports

17TRACK Order Tracking Ratings

17TRACK Order Tracking has garnered an overall rating of 4.9 stars from a total of 3,971 reviews on the Shopify app store.

Of the total reviews, 98% are positive, 2% are neutral, and 2% are negative.

✨ AI Summary of 17TRACK Order Tracking ReviewsThe app is a Shopify-integrated order tracking solution designed to streamline logistics management for ecommerce stores. It offers real-time package tracking across multiple carriers, automated customer notifications, and a customizable tracking page embedded in the storefront. Key features include seamless integration, support for numerous logistics providers, and synchronization with platforms like PayPal. The app excels in user-friendliness, with straightforward setup, intuitive navigation, and detailed setup instructions. Its customer support is highly responsive, available 24/7, and frequently praised for prompt, professional assistance. Strengths include reducing customer inquiries, improving conversion rates, and providing accurate, automated tracking updates. A free tier with 50 monthly orders accommodates new users. However, some note pricing could be more competitive, and while customization options are extensive, a few users suggest further refinements in interface flexibility. Overall, the app is a robust, cost-effective tool for enhancing post-purchase customer experience and operational efficiency.

Trackr: Order Tracking UpSell Ratings

Trackr: Order Tracking UpSell has garnered an overall rating of 3.8 stars from a total of 34 reviews on the Shopify app store.

Of the total reviews, 76% are positive, 24% are neutral, and 24% are negative.

✨ AI Summary of Trackr: Order Tracking UpSell ReviewsThe app is a Shopify order-tracking solution designed to streamline customer inquiries by providing real-time shipment updates. It offers automated tracking, customizable tracking pages that blend with store themes, and email notifications for status changes. Key strengths include robust support for multiple carriers, dropshipping-friendly features like carrier anonymity, and responsive customer service that assists with setup and customization. The app is praised for its intuitive interface, ease of installation, and ability to reduce customer support workload. However, some limitations include inconsistent tracking accuracy for certain carriers, delayed status updates, and occasional technical issues post-updates. A few users report challenges with subscription cancellation and unmet expectations for features like estimated delivery dates or centralized order management. While the app generally performs well, its effectiveness can vary depending on carrier integration and specific store needs. Pricing is noted as fair by some but criticized as high by others, particularly for stores with large order volumes.

17TRACK Order Tracking Pros and Cons

Trackr: Order Tracking UpSell Pros and Cons

Average Rating (High priority factor)

While considering user reviews, take note of the average ratings for 17TRACK Order Tracking and Trackr: Order Tracking UpSell. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, 17TRACK Order Tracking holds an average rating of 4.9 stars, whereas Trackr: Order Tracking UpSell has 3.8 star ratings.

For a comprehensive analysis, head to the Ratings and Reviews section.

Total Reviews (High priority factor)

Consider the total number of reviews 17TRACK Order Tracking and Trackr: Order Tracking UpSell have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, 17TRACK Order Tracking has received a total of 3,971 reviews and Trackr: Order Tracking UpSell has 34 reviews.

For a comprehensive analysis, head to the Ratings and Reviews section.

Launch Date (Low priority factor)

While not a direct measure of quality, consider the launch date of each app - 17TRACK Order Tracking and Trackr: Order Tracking UpSell to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. 17TRACK Order Tracking and Trackr: Order Tracking UpSell were launched on Jan 4, 2021 and Aug 19, 2015 respectively.

For a comprehensive analysis, head to the Overview of the Apps section.

Budget (High priority factor)

Take the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, 17TRACK Order Tracking offers 4 pricing plans (1 free plan, 3 paid plans) with an average plan price of $54.25. Trackr: Order Tracking UpSell, on the other hand, has a total of 4 pricing plans (0 free plans, 4 paid plans) with an average plan price of $113.75.

For a comprehensive analysis, head to the Pricing Details section.

Support Channel (Medium priority factor)

Both 17TRACK Order Tracking and Trackr: Order Tracking UpSell provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:

17TRACK Order Tracking: Email, Phone, FAQs page - 3 support options

Trackr: Order Tracking UpSell: Email, Phone, FAQs page - 3 support options

For a comprehensive analysis, head to the Support section.

Integrations (Medium priority factor)

Evaluate the integration capabilities of 17TRACK Order Tracking and Trackr: Order Tracking UpSell. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.

17TRACK Order Tracking: 10 integrations

Trackr: Order Tracking UpSell: 7 integrations

For a comprehensive analysis, head to the Integrations section.

Trial Period (Low priority factor)

Free trial periods allow you to explore the app's features and functionalities before committing. 17TRACK Order Tracking has no free trial period. Trackr: Order Tracking UpSell, on the other hand, comes with a 14-day free trial period.Take advantage of these trial periods to assess how well each app aligns with your specific business needs.

For a comprehensive analysis, head to the Features section.