Coco: AI Cart Recovery & Chat Shopify App
by CocoGrow faster and more profitably with AI-powered AI cart recovery Flows, Campaigns and Chat. Recover more abandoned carts with AI WhatsApp Marketing.
4.6
(60)
CASANOVA PARIS, France
Incredible Tool for Cart Recovery and Customer Engagement!I’ve been using this app for a while, and it’s been a game-changer for my Shopify store. The integration with WhatsApp is seamless, and the AI-driven cart recovery feature works like magic. It’s so easy to set up, and the automation has helped me recover abandoned carts effortlessly, boosting my sales significantly.The ability to personalize messages and engage with customers directly through WhatsApp has improved my conversion rates and overall customer experience. The app is user-friendly, and the support team is always responsive and helpful whenever I have a question.If you're looking for a reliable and effective way to recover carts and enhance customer communication, this app is an absolute must-have! Highly recommended!
Install in your Shopify Store
Coco: AI Cart Recovery & Chat Charts
Track Coco: AI Cart Recovery & Chat's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Coco: AI Cart Recovery & Chat
Pros
Effective Cart Recovery: AI-driven WhatsApp integration significantly boosts abandoned cart recovery rates and sales.
Seamless Integration: The app works flawlessly with WhatsApp Business, enabling automated and personalized customer engagement.
User-Friendly Setup: The app is praised for its easy installation and intuitive automation features.
Cons
Inconsistent Support Experience: While some praise support, others report complete lack of response, indicating variability in service quality.
Limited Self-Service Options: Difficulty in updating WhatsApp numbers or resolving issues without direct support.
Screenshots
About the App
Recover more abandoned carts with AI WhatsApp Marketing.
- Grow your subscriber list with Live Chat Bubble and Pop Up integrations.
- Abandoned Cart Recovery AI agent directly engages in personalized conversations.
- Send GDPR-compliant marketing campaigns to subscribers.
- Automatically translates into 96 languages based on users' browsers and chat.
- Real-time ROI performance for newsletters and automations.
Keywords
Key Features
- Recover abandoned carts with AI-powered personalized WhatsApp messages.
- Automatically translate conversations into 96 languages for global reach.
- Grow subscriber lists with live chat bubble and pop-up integrations.
Pricing
Coco: AI Cart Recovery & Chat Pricing Plans
Pro
$159/month
AI chatbot trained on your catalog
Lifecycle Flow Builder
Unlimited Campaigns & Flows Builds
Custom number & WhatsApp branding
Email & chat support
Scale
$399/month
All the Features of Pro +
Dedicated Slack channel
Priority response time
White glove onboarding
Dedicated AI Agent Updates + Support
Not sure which plan to pick? Discuss Pro or Scale plans with us, learn about custom pricing, or get a demo.
Here's an overview of Coco: AI Cart Recovery & Chat costs for each of the plan(s):
The app offers 2 paid plan(s). The paid plan(s) offered by Coco: AI Cart Recovery & Chat: (Pro, Scale).
The details of the plan(s) are outlined below:
Pro: The Pro plan costs $159 and has no free trial period. The plan offers a host of features, including AI chatbot trained on your catalog, Lifecycle Flow Builder, Unlimited Campaigns & Flows Builds, Custom number & WhatsApp branding, Email & chat support, Assisted onboarding, Up to 10k messages/mo..
Scale: The Scale plan costs $399 and comes with a 14-day free trial period. The plan offers a host of features, including All the Features of Pro +, Dedicated Slack channel, Priority response time, White glove onboarding, Dedicated AI Agent Updates + Support, Dedicated account manager, Up to 1m messages/mo..
Coco: AI Cart Recovery & Chat Price Summary
| Pricing summary | From $159/month. Free trial available. |
| Total Pricing Plan(s) | 2 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 2 |
| Cost of Paid Plan(s) | $159, $399 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Coco: AI Cart Recovery & Chat app pricing plans, see the official website.
Coco: AI Cart Recovery & Chat Shopify App Discounts
If you are looking for discounts on Coco: AI Cart Recovery & Chat app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Coco to secure better deals on the Coco: AI Cart Recovery & Chat app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Coco: AI Cart Recovery & Chat
“Incredible Tool for Cart Recovery and Customer Engagement!I’ve been using this app for a while, and it’s been a game-changer for my Shopify store. The integration with WhatsApp is seamless, and the AI-driven cart recovery feature works like magic. It’s so easy to set up, and the automation has helped me recover abandoned carts effortlessly, boosting my sales significantly.The ability to personalize messages and engage with customers directly through WhatsApp has improved my conversion rates and overall customer experience. The app is user-friendly, and the support team is always responsive and helpful whenever I have a question.If you're looking for a reliable and effective way to recover carts and enhance customer communication, this app is an absolute must-have! Highly recommended! ”
“It's a shame I did not learn about COCO AI sooner!17% of revenue attributed to COCO AI - that only make sit worth it. On a consumer point - it offers direct responses to their questions - minimizing human customer support drastically. I highly recommend suing COC AI for your store.”
“Gamechanger from the first day of use. There is a reality in Europe, and it is the clear dominance of Whatsapp as a communication channel. Being able to impact our customers on their most used app on a daily basis is key. Outstanding support from their team and results from minute one make Coco: AI WhatsApp Marketing a must for any ecommerce that does not want to lose sales. ”
Trusted By
Trusted by the best Shopify stores
CASANOVA PARIS
France
Curly's Way
Italy
JaranaRetail
Spain
biologist-mood.fr
France
GYMSET
France
Polenn
France
Délices Market
Israel
La Bouclette
France
Comparison
Top Coco: AI Cart Recovery & Chat Alternatives Detailed Comparison
The table below highlights the crucial differences between Coco: AI Cart Recovery & Chat and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.6(49 reviews) | 3.9(21 reviews) | |
| Developed by | Coco | Zegsu Software Solutions LLP | |
| Launch Date | 7/4/2024 | 4/7/2020 | |
| Pricing | $159/month, $399/month | Free, $19/month | |
| Objective | Recover more abandoned carts with AI WhatsApp Marketing. | Retrieve lost carts using text message and SMS advertising. | |
| Categories | Abandoned cart, SMS marketing | Abandoned cart, SMS marketing | |
| Key Features & Highlights | |||
| Purpose | Grow faster and more profitably with AI-powered AI cart recovery Flows, Campaigns and Chat. | SMSGo is a comprehensive app that combines SMS marketing, order alerts, shopping cart recovery, and SMS upsell features. | |
| Features List |
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| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 0.0% | 78.8% | |
| Pros |
|
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| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 2 | 2 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 14 day(s) | No | |
| Technical Information | |||
| Rating | 4.6 | 3.9 | |
| Total Reviews | 60 | 45 | |
| Launch Date | 7/4/2024 | 4/7/2020 | |
| SD Points | 2 | 10 | |
More Details About Coco: AI Cart Recovery & Chat
Product Description
Convert more customers with AI-powered Marketing messages. Convert more first-time purchases with Welcome and Abandoned Cart messages delivered to customers in a high open rate channel. Simple to install, CoCo requires no coding to set up GDPR Automations and Campaigns. Coco's AI Sales assistant automatically converts conversations into 96 languages. Effortlessly maximize conversions and watch your business grow with CoCo's AI solutions.
AI Summary
The app is a Shopify-integrated tool designed to enhance customer engagement and recover abandoned carts through AI-powered WhatsApp marketing. Its key features include seamless WhatsApp Business integration, automated personalized messaging, and a customizable chatbot bubble for direct customer interaction. The app excels in boosting cart recovery rates, improving conversion, and streamlining marketing automation, with notable ease of setup and intuitive functionality. However, inconsistent support responsiveness and challenges in updating account details, such as WhatsApp numbers, are recurring limitations. While many highlight its effectiveness in driving sales and improving ROI, the variability in customer service experiences may impact user satisfaction. The app is particularly valuable for e-commerce businesses targeting WhatsApp-dominant markets, offering a competitive edge in personalized, automated outreach.
Support
For any questions, concerns, or assistance with Coco: AI Cart Recovery & Chat, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].
Coco: AI Cart Recovery & Chat Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | Not available |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Coco: AI Cart Recovery & Chat seamlessly integrates are given below:
Developer
Looking to install Coco: AI Cart Recovery & Chat app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Coco: AI Cart Recovery & Chat Q&A
How does the app recover abandoned carts?
It sends personalized WhatsApp messages with discounts or reminders to customers who left items in their cart, leveraging WhatsApp's high open rates for better conversions.
Is the app suitable for international stores?
Yes, it automatically translates messages into 96 languages based on customer preferences, making it ideal for businesses with a global audience.
Can I track campaign performance in real-time?
Absolutely, the app provides real-time analytics and ROI tracking for newsletters and automations, helping you optimize marketing efforts effectively.
Does the app support GDPR compliance?
Yes, all WhatsApp campaigns and automations are designed to be GDPR-compliant, ensuring data privacy and legal adherence.
What’s included in the free plan?
The free plan offers a shared WhatsApp number, multilingual pop-up chatbots, AI product recommendations, and $2 in credits to start testing features.
How does the app grow my subscriber list?
It integrates live chat bubbles and pop-ups on your store to capture leads, converting visitors into WhatsApp subscribers effortlessly.
Can I schedule automated welcome messages?
Yes, the app sends automated welcome messages via WhatsApp to new customers, improving engagement and encouraging first-time purchases.
Is there a limit on contacts in paid plans?
The Starter plan allows 100 new contacts/month, while the Pro plan offers unlimited contacts, scaling with your business needs.
Does the app support discount campaigns?
Yes, you can create and send time-limited discount offers via WhatsApp to boost conversions and recover abandoned carts.
How easy is it to set up?
No coding is needed—just install the app, configure your campaigns, and start automating WhatsApp marketing in minutes.
Customer Reviews
Coco: AI Cart Recovery & Chat has an overall rating of 4.7 stars from a total of 60 reviews on the Shopify app store. Of these, 56 (93.3%) are positive, 0 (0.0%) are neutral, and 4 (6.7%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Incredible Tool for Cart Recovery and Customer Engagement!I’ve been using this app for a while, and it’s been a game-changer for my Shopify store. The integration with WhatsApp is seamless, and the AI-driven cart recovery feature works like magic. It’s so easy to set up, and the automation has helped me recover abandoned carts effortlessly, boosting my sales significantly.The ability to personalize messages and engage with customers directly through WhatsApp has improved my conversion rates and overall customer experience. The app is user-friendly, and the support team is always responsive and helpful whenever I have a question.If you're looking for a reliable and effective way to recover carts and enhance customer communication, this app is an absolute must-have! Highly recommended!
It's a shame I did not learn about COCO AI sooner!17% of revenue attributed to COCO AI - that only make sit worth it. On a consumer point - it offers direct responses to their questions - minimizing human customer support drastically. I highly recommend suing COC AI for your store.
Gamechanger from the first day of use. There is a reality in Europe, and it is the clear dominance of Whatsapp as a communication channel. Being able to impact our customers on their most used app on a daily basis is key. Outstanding support from their team and results from minute one make Coco: AI WhatsApp Marketing a must for any ecommerce that does not want to lose sales.
Meilleure application ! Autant l’équipe que les fonctionnalités ! Le retour sur investissement est vraiment incroyable et l’équipe est toujours disponible ! Merci
Je suis très satisfaite de cette application. Elle permet d'envoyer des rappels directement sur WhatsApp, ce qui améliore vraiment le taux de conversion. L'équipe est réactive, le suivi est efficace et le design est très soigné. L'interface est intuitive et simple à utiliser. Depuis que je l’ai installée, j’ai constaté une vraie augmentation des ventes. Je recommande sans hésiter !
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Coco: AI Cart Recovery & Chat on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Coco: AI Cart Recovery & Chat FAQ's
How do I install the Coco: AI Cart Recovery & Chat Shopify app?
To install Coco: AI Cart Recovery & Chat app on your Shopify store, click on the Coco: AI Cart Recovery & Chat installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Coco: AI Cart Recovery & Chat on your Shopify store, then contact us now.
What are the key features of Coco: AI Cart Recovery & Chat?
The key features offered by Coco: AI Cart Recovery & Chat to Shopify store owners are:
- ✅Grow your subscriber list with Live Chat Bubble and Pop Up integrations.
- ✅Abandoned Cart Recovery AI agent directly engages in personalized conversations.
- ✅Send GDPR-compliant marketing campaigns to subscribers.
- ✅Automatically translates into 96 languages based on users' browsers and chat.
- ✅Real-time ROI performance for newsletters and automations.
Does Coco: AI Cart Recovery & Chat integrate with other Shopify apps or tools?
Coco: AI Cart Recovery & Chat has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
Is there a free trial available for Coco: AI Cart Recovery & Chat?
Yes, Coco: AI Cart Recovery & Chat offers 14 days free trial on all its paid plans.
What are the pricing plans for Coco: AI Cart Recovery & Chat?
The app offers 2 paid plans, which cost $159/month, $399/month. The paid plans also come with a 14-day free trial period.
How does billing work for Coco: AI Cart Recovery & Chat?
Coco: AI Cart Recovery & Chat uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Coco: AI Cart Recovery & Chat allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Coco: AI Cart Recovery & Chat offer customer support? How can I get assistance?
Yes, Coco: AI Cart Recovery & Chat offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Coco: AI Cart Recovery & Chat compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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