Click & Drop Shopify App
by Click & DropRoyal Mail's Click & Drop is a simple way to select, purchase, and print your postage online. Connect your store with Royal Mail's Click & Drop.
1.5
(82)
LightStrips Anonymous, United Kingdom
My Listing descriptions on Shopify are all of a sudden overwriting the Goods Description I put in Royal Mail settings.I find it astonishing how the people at Royal Mail, really understand their customers needs.They're so intuitive that they never asked. They're born understanding how customers that spend £60,000 a year with them use their products, having never used it that way themselves.They know that it makes total sense to compact detailed descriptions, with size charts, specs, compatibility, often exceeding 4000 characters down to the very first 40 characters for a Customs Goods Description, and that this wont delay customs at all, or add an hour extra onto a day to correct them all individually.I love how they disabled the ability to override these descriptions to something of my own choosing, it's so customer focused.So much love for Royal Mail. Every single staff member treats us with "kindness' and "consideration" whilst doing precisely what they want irrespective of the outcome.They even reply to feedback lovingly and always fully understand our needs, whilst never offering a silly reason or excuse.
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Click & Drop Charts
Track Click & Drop's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Click & Drop
Pros
Efficient Order Import: Orders are imported quickly and accurately, streamlining the shipping process.
Tracking Automation: Automatically sends tracking information back to Shopify, reducing manual work.
Free Service: The app is free to use, providing cost savings for small businesses.
Reliable Delivery: Royal Mail's delivery service is dependable, with drivers following proper protocols.
Cons
Poor Customer Support: Long response times and generic replies frustrate users with unresolved issues.
Frequent Sync Failures: Orders often fail to sync or update, requiring manual intervention.
Screenshots
About the App
Connect your store with Royal Mail's Click & Drop.
- Order Management: Handle, process, and label your Shopify orders as shipped.
- Account Management: Set up your trade and return addresses. Handle multiple users with one account.
- Bulk Order Discounts: Get discounted postage for large orders (Only for OnlineBusinessAccount customers)
- Shipping Rules: Set up shipping rules to automatically add postage.
- Shipping Documentation: Create shipping labels, customs forms, and sent orders reports.
Keywords
Key Features
- Print and pay for postage labels in just a few clicks.
- Batch-print labels for multiple orders simultaneously.
- Sync orders from Shopify, eBay, and Amazon seamlessly.
Pricing
Click & Drop Pricing Plans
Free
$0/month
Here's an overview of Click & Drop costs for each of the plan(s):
The app offers 1 free plan(s). The free plan(s) offered by Click & Drop: (Free).
The plan encompasses all the features provided by the app.
Click & Drop Price Summary
| Pricing summary | Free to install. Additional charges may apply. |
| Total Pricing Plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
Click & Drop Shopify App Discounts
If you are looking for discounts on Click & Drop app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Click & Drop to secure better deals on the Click & Drop app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Click & Drop
“My Listing descriptions on Shopify are all of a sudden overwriting the Goods Description I put in Royal Mail settings.I find it astonishing how the people at Royal Mail, really understand their customers needs.They're so intuitive that they never asked. They're born understanding how customers that spend £60,000 a year with them use their products, having never used it that way themselves.They know that it makes total sense to compact detailed descriptions, with size charts, specs, compatibility, often exceeding 4000 characters down to the very first 40 characters for a Customs Goods Description, and that this wont delay customs at all, or add an hour extra onto a day to correct them all individually.I love how they disabled the ability to override these descriptions to something of my own choosing, it's so customer focused.So much love for Royal Mail. Every single staff member treats us with "kindness' and "consideration" whilst doing precisely what they want irrespective of the outcome.They even reply to feedback lovingly and always fully understand our needs, whilst never offering a silly reason or excuse.”
“**Edit: Problem resolved! Trying to add another Shopify store to my Click and Drop account, constant errors and support haven't got back to me to try resolve. They suggest silly fixes like try another browser etc. It's a problem on their side and it seems they have a team of 1 developer so any real technical issue will probably take weeks if not months to resolve :(”
“I don't understand the negative reviews I am using this service more than 10 years without any issue. It does anything you need it to, fast shipment and great tracking system ( I am using tracked48 and tracked24 services) Highly recommend!”
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Comparison
Top Click & Drop Alternatives Detailed Comparison
The table below highlights the crucial differences between Click & Drop and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 1.5(85 reviews) | 5.0(2,895 reviews) | |
| Developed by | Click & Drop | Channelwill | |
| Launch Date | 10/31/2022 | 1/25/2019 | |
| Pricing | Free | Free, $11/month, $59/month, $479/month | |
| Objective | Connect your store with Royal Mail's Click & Drop. | Order Tracking, Order Search, Tracking Page, Order Monitor | |
| Categories | Shipping | Order tracking, Shipping | |
| Key Features & Highlights | |||
| Purpose | Royal Mail's Click & Drop is a simple way to select, purchase, and print your postage online. | Increase customer happiness and raise your sales by providing a custom tracking experience after purchase. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 14.1% | 99.0% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 1 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | No | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 1.5 | 5.0 | |
| Total Reviews | 82 | 2,068 | |
| Launch Date | 10/31/2022 | 1/25/2019 | |
| SD Points | 8 | 1708 | |
More Details About Click & Drop
Product Description
Click & Drop® is a service that streamlines the postage process by allowing you to print labels and pay for postage in a few clicks. It integrates with various e-commerce platforms including Shopify, eBay, and Amazon, enabling easy tracking of sales and shipments and convenient package dispatch.
AI Summary
The Shopify app integrates with Royal Mail’s Click & Drop service to streamline order fulfillment for UK-based businesses. It automatically imports Shopify orders into Click & Drop, generates shipping labels, and can optionally sync tracking information back to Shopify. The app is free and works well for small businesses with straightforward shipping needs, particularly those using Royal Mail’s services. Key strengths include time savings for order processing, reliable label generation, and seamless tracking updates when functioning correctly. However, the app has significant limitations and recurring issues. Frequent problems include unreliable order syncing, delays in updates (ranging from minutes to days), and duplicate order imports due to integration errors. The app lacks support for orders older than 7 days, making it unsuitable for pre-orders or businesses with longer fulfillment cycles. Technical issues, such as sudden disconnections or failed integrations, often go unresolved due to slow or unresponsive customer support. The Click & Drop website’s user experience is also criticized as cumbersome, requiring manual adjustments for multi-item orders or custom shipping rules. While some users report smooth operation after initial setup, the app’s inconsistency and lack of robust features for medium-to-high-volume businesses are notable drawbacks.
Support
For any questions, concerns, or assistance with Click & Drop, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].
Click & Drop Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | Not available |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Click & Drop seamlessly integrates are given below:
No integration details available.
Developer
Looking to install Click & Drop app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Click & Drop Q&A
How does this app simplify shipping?
It lets you print labels and pay for postage in a few clicks, syncs orders from Shopify and other platforms, and processes bulk shipments efficiently.
Can I manage multiple users with one account?
Yes, the app supports multi-user access under a single account, making it easier for teams to handle shipping without separate logins.
Does it offer discounted shipping rates?
Bulk order discounts are available for eligible OnlineBusinessAccount customers, helping reduce costs for high-volume sellers.
Can I automate shipping rules?
Yes, you can set predefined rules to apply postage instantly, saving time on manual selections for recurring orders.
What shipping documents can I generate?
The app creates shipping labels, customs forms, and dispatch reports, ensuring compliance and organized record-keeping.
Does it integrate with Amazon and eBay?
Yes, it pulls orders from Shopify, Amazon, eBay, and other platforms, centralizing shipment management in one place.
Is there a free plan available?
Yes, the app is free to install, making it accessible for small businesses to start streamlining their shipping process.
Can I track dispatched orders easily?
Orders are automatically marked as dispatched, and reports help monitor shipments, reducing manual tracking efforts.
Does it support international shipping?
Yes, it generates customs declaration forms, simplifying cross-border shipping for global eCommerce sellers.
Customer Reviews
Click & Drop has an overall rating of 1.9 stars from a total of 82 reviews on the Shopify app store. Of these, 14 (17.1%) are positive, 3 (3.7%) are neutral, and 65 (79.3%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
My Listing descriptions on Shopify are all of a sudden overwriting the Goods Description I put in Royal Mail settings.I find it astonishing how the people at Royal Mail, really understand their customers needs.They're so intuitive that they never asked. They're born understanding how customers that spend £60,000 a year with them use their products, having never used it that way themselves.They know that it makes total sense to compact detailed descriptions, with size charts, specs, compatibility, often exceeding 4000 characters down to the very first 40 characters for a Customs Goods Description, and that this wont delay customs at all, or add an hour extra onto a day to correct them all individually.I love how they disabled the ability to override these descriptions to something of my own choosing, it's so customer focused.So much love for Royal Mail. Every single staff member treats us with "kindness' and "consideration" whilst doing precisely what they want irrespective of the outcome.They even reply to feedback lovingly and always fully understand our needs, whilst never offering a silly reason or excuse.
**Edit: Problem resolved! Trying to add another Shopify store to my Click and Drop account, constant errors and support haven't got back to me to try resolve. They suggest silly fixes like try another browser etc. It's a problem on their side and it seems they have a team of 1 developer so any real technical issue will probably take weeks if not months to resolve :(
**Edit: Problem resolved! Trying to add another Shopify store to my Click and Drop account, constant errors and support haven't got back to me to try resolve. They suggest silly fixes like try another browser etc. It's a problem on their side and it seems they have a team of 1 developer so any real technical issue will probably take weeks if not months to resolve :(
I don't understand the negative reviews I am using this service more than 10 years without any issue. It does anything you need it to, fast shipment and great tracking system ( I am using tracked48 and tracked24 services) Highly recommend!
This works very well for me, just read the step by step guide and it all makes sense. Just need refunds for labels to be quicker so I can re-generate the correct labels quickly!
This works very well for me, just read the step by step guide and it all makes sense. Just need refunds for labels to be quicker so I can re-generate the correct labels quickly!
I've been using this app with Click & Drop for over 4 months now, and I think it's excellent. I read all the documentation carefully, and so had no issues. It does everything you need it to, and it gives you very good insurance levels for shipments.The only thing it does not seem to do, is update the order "status" in Shopify beyond "Tracking added". eg: It does not update the status to "Delivered". This is technically possible, as when I use FedEx via Parcel2Go (very similar to Click & Drop), then the order status is updated all the way to "Delivered". Would be good to know that this feature is coming in the future.
I've been using this app with Click & Drop for over 4 months now, and I think it's excellent. I read all the documentation carefully, and so had no issues. It does everything you need it to, and it gives you very good insurance levels for shipments.The only thing it does not seem to do, is update the order "status" in Shopify beyond "Tracking added". eg: It does not update the status to "Delivered". This is technically possible, as when I use FedEx via Parcel2Go (very similar to Click & Drop), then the order status is updated all the way to "Delivered". Would be good to know that this feature is coming in the future.
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Click & Drop on your Shopify store
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Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Click & Drop FAQ's
How do I install the Click & Drop Shopify app?
To install Click & Drop app on your Shopify store, click on the Click & Drop installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Click & Drop on your Shopify store, then contact us now.
What are the key features of Click & Drop?
The key features offered by Click & Drop to Shopify store owners are:
- ✅Manage, process, and mark your Shopify orders as despatched
- ✅Set up your trading and return addresses. Manage single account multiple users
- ✅Access discounted postage for bulk orders (OnlineBusinessAccount customers only)
- ✅Create shipping rules to apply postage instantly
- ✅Produce despatch notes, customs declaration forms, and despatched orders reports
Does Click & Drop integrate with other Shopify apps or tools?
Yes, Click & Drop seamlessly integrates with other Shopify apps or tools, such as Handle, process, and label your Shopify orders as shipped., Set up your trade and return addresses. Handle multiple users with one account., Get discounted postage for large orders (Only for OnlineBusinessAccount customers).
Is there a free trial available for Click & Drop?
No, Click & Drop does not offer any free trial.
What are the pricing plans for Click & Drop?
The app offers 1 plan that is forever-free.
How does billing work for Click & Drop?
Click & Drop is completely free to install and use. Additional charges may or may not apply.
Can I cancel or upgrade my subscription plan at any time?
Yes, Click & Drop allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Click & Drop offer customer support? How can I get assistance?
Yes, Click & Drop offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Click & Drop compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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