HeiChat: ChatGPT Sales Chatbot Shopify App

by heicarbook

Offer around-the-clock online support bot. Assist with order tracking and suggest products based on customer needs. ChatGPT powered AI Chat, WhatsApp & Livechat - Sales & Support

4.8

(93)

Free
$29.9/month
$69.9/month
$299/month
XY
5

DeBuy, Italy

9/25/2026

★★★★★Really excellent service. It’s easy to use, fast, and very well organized. I’ve tried several similar services, but this one really stood out to me because of the overall experience and how simple everything is.The support team was also quick and helpful whenever I needed assistance. Congratulations to the team for creating such a well-made service. I definitely recommend it!

1 of 8

Install in your Shopify Store

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72 customers chose this

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HeiChat: ChatGPT Sales Chatbot Charts

Track HeiChat: ChatGPT Sales Chatbot's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of HeiChat: ChatGPT Sales Chatbot

Pros

Seamless Integration with Shopify: Effortlessly connects with Shopify for order tracking, product info, and policy updates.

Multiple AI Model Options: Flexibility to choose from various AI platforms like Claude and ChatGPT for tailored performance.

Efficient Customer Query Handling: Significantly reduces response time and handles both basic and advanced inquiries effectively.

Quick Setup and Training: Easy installation and intuitive training process with support for multiple input formats.

Cons

Limited Market Availability: Currently restricted to certain regions, with users awaiting expansion to other countries.

Bugs in Setup Process: Some users reported issues during initial setup, including unresponsive menus and unsaved changes.


Screenshots


About the App

ChatGPT powered AI Chat, WhatsApp & Livechat - Sales & Support

  • Multilingual Support: Supports over 70 languages, including EN, ES, ZH, FR, DE, AR, JA, RU, and is available 24/7.
  • Order Tracking: "The 'Where is my order' can assist in tracking and accurately replying."
  • AI Training: Upload PDF or TXT files to the chatbot's learning center and teach your own AI.
  • No-code deployment: You don't need any developers or API keys, it's ready to use after installation.
  • Customer ticket submissions: Customers can submit tickets, and the store owner will get email alerts.

Keywords

AI sales chatbot Shopify apps
ChatGPT customer support Shopify apps
24/7 AI chat Shopify apps
multilingual chatbot Shopify apps
order tracking chatbot Shopify apps
product recommendation chatbot Shopify apps
AI customer insights Shopify apps
custom AI training Shopify apps
real-time product updates Shopify apps
boost sales chatbot Shopify apps

Key Features

  • Converts customer inquiries into sales using AI-powered insights.
  • Tracks and accurately responds to "Where is my order" requests.
  • Operates 24/7 with support for over 95 languages.

Pricing

HeiChat: ChatGPT Sales Chatbot Pricing Plans

Free

$0/month

  • 800k Free Tokens

  • 100 Products to recommend

  • 20 Knowledge Bases

  • Customizable Widgets

  • Switch AI Models

Pro

$29.9/month

  • 500 Products

  • 100 Knowledge Bases

  • 10M Tokens/Month

  • 250 AI replies/month (Basic model)

Pro Plus

$69.9/month

  • 3,000 Products

  • 1,000 Knowledge Bases

  • LiveChat/WhatsApp/Messenger Integration

  • 50M Tokens/Month

  • 1250 AI replies/month (Basic model)

Pro Max

$299/month

  • All Pro Plus Features

  • 400M Tokens/Month

  • 20,000 Products

  • 3,000 Knowledge Bases

  • Use Your Own OpenAI API Key

Not sure which plan to pick? Discuss Free or Pro plans with us, learn about custom pricing, or get a demo.

Here's an overview of HeiChat: ChatGPT Sales Chatbot costs for each of the plan(s):

The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by HeiChat: ChatGPT Sales Chatbot: (Free). The paid plan(s) offered by HeiChat: ChatGPT Sales Chatbot: (Pro, Pro Plus, Pro Max).

The details of the plan(s) are outlined below:

Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 800k Free Tokens, 100 Products to recommend, 20 Knowledge Bases, Customizable Widgets, Switch AI Models, Mobile App.

Pro: The Pro plan costs $29.9 and comes with a 3-day free trial period. The plan offers a host of features, including 500 Products, 100 Knowledge Bases, 10M Tokens/Month, 250 AI replies/month (Basic model).

Pro Plus: The Pro Plus plan costs $69.9 and comes with a 3-day free trial period. The plan offers a host of features, including 3,000 Products, 1,000 Knowledge Bases, LiveChat/WhatsApp/Messenger Integration, 50M Tokens/Month, 1250 AI replies/month (Basic model), Comprehensive marketing tools, AI-Powered Tickets Management, Support Cloudflare to reduce spam.

Pro Max: The Pro Max plan costs $299 and comes with a 3-day free trial period. The plan offers a host of features, including All Pro Plus Features, 400M Tokens/Month, 20,000 Products, 3,000 Knowledge Bases, Use Your Own OpenAI API Key, 10000 AI replies/month (Basic model).

HeiChat: ChatGPT Sales Chatbot Price Summary
Pricing summaryFree to install. Free trial available.
Total Pricing Plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of Paid Plan(s)$29.9, $69.9, $299
Free trial availableYes, for 3 day(s)

For further information regarding HeiChat: ChatGPT Sales Chatbot app pricing plans, see the official website.

HeiChat: ChatGPT Sales Chatbot Shopify App Discounts

If you are looking for discounts on HeiChat: ChatGPT Sales Chatbot app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with heicarbook to secure better deals on the HeiChat: ChatGPT Sales Chatbot app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about HeiChat: ChatGPT Sales Chatbot

“★★★★★Really excellent service. It’s easy to use, fast, and very well organized. I’ve tried several similar services, but this one really stood out to me because of the overall experience and how simple everything is.The support team was also quick and helpful whenever I needed assistance. Congratulations to the team for creating such a well-made service. I definitely recommend it!”

DeBuy
Italy

“Amazing chat and customer support is really goodour business is really satisfy with it”

Finamac Brasil
Brazil

“We are using it and amazing resultsthe support is great too from Carbook!we appreciate the partnership with us”

Finamac LLC
United States

Trusted By

Trusted by the best Shopify stores

DeBuy

Italy

Finamac Brasil

Brazil

Finamac LLC

United States

Mac Fab Performance

United States

RosyFlowerWall

United Kingdom

Pawplus Jewels

United States

iShop El Salvador

El Salvador

NixBlix Perú

Peru


Comparison

Top HeiChat: ChatGPT Sales Chatbot Alternatives Detailed Comparison

The table below highlights the crucial differences between HeiChat: ChatGPT Sales Chatbot and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

HeiChat: ChatGPT Sales ChatbotHeiChat: ChatGPT Sales ChatbotView on Shopify
SmartBot: Leading AI ChatbotSmartBot: Leading AI ChatbotView on Shopify
General Information
Ratings
4.8(81 reviews)
4.7(460 reviews)
Developed byheicarbookBestChat
Launch Date4/26/20238/1/2023
PricingFree, $29.90/month, $69.90/month, $299/monthFree, $30/month, $100/month, $300/month
ObjectiveChatGPT powered AI Chat, WhatsApp & Livechat - Sales & SupportUnlimited AI Chat: Enhancing Sales and Improving Service
CategoriesChat, Upsell and cross-sellChat, Upsell and cross-sell
Key Features & Highlights
PurposeOffer around-the-clock online support bot. Assist with order tracking and suggest products based on customer needs.Smart AI Robot: Boost sales, improve happiness, and simplify tasks.
Features List
  1. Converts customer inquiries into sales using AI-powered insights.
  2. Tracks and accurately responds to "Where is my order" requests.
  3. Operates 24/7 with support for over 95 languages.
  1. Learns store products, policies, and pages for context-aware support.
  2. Boosts conversions with AI-driven personalized product recommendations.
  3. Automates customer service with smart order tracking and after-sale support.
Highlights--
User Reviews and Ratings
Recommended %95.1%93.5%
Pros
  1. Effortlessly connects with Shopify for order tracking, product info, and policy updates.
  2. Flexibility to choose from various AI platforms like Claude and ChatGPT for tailored performance.
  3. Significantly reduces response time and handles both basic and advanced inquiries effectively.
  4. Easy installation and intuitive training process with support for multiple input formats.
  5. Prompt and helpful assistance from the support team, often highlighted by users.
  6. Extensive options to tailor the chatbot’s responses and behavior to specific business needs.
  7. Capable of handling customer interactions in multiple languages, including Spanish, Arabic, and French.
  8. Provides advanced features at a fraction of the cost compared to competitors like Zendesk.
  9. Includes useful dashboards to monitor performance and track revenue generated by the chatbot.
  10. Consistently delivers accurate and coherent responses, reducing the need for human intervention.
  1. The app is straightforward to install and configure, requiring minimal effort.
  2. Handles inquiries promptly, reducing the need for human intervention.
  3. Adapts rapidly to store products and policies with minimal training.
  4. Provides tailored product suggestions based on customer needs.
  5. Offers round-the-clock support, enhancing customer engagement.
  6. Delivers advanced AI chatbot functionality at a competitive price.
  7. Easily blends with Shopify stores, maintaining brand consistency.
  8. Engages customers instantly, improving their shopping experience.
  9. Offers valuable data to refine customer service strategies.
  10. Allows tailoring of responses to match brand voice and requirements.
Cons
  1. Currently restricted to certain regions, with users awaiting expansion to other countries.
  2. Some users reported issues during initial setup, including unresponsive menus and unsaved changes.
  3. Free version restricts the number of products the chatbot can learn, requiring upgrades for larger catalogs.
  4. Rare instances where the chatbot forgets trained information, impacting performance.
  1. Occasionally provides incorrect details about products or policies.
  2. Users report insufficient ability to restrict unwanted suggestions.
  3. Some users worry about unauthorized access to internal data.
  4. The bot can be intrusive or aggressive in driving sales.
Pricing and Plans
Total Pricing Plans44
Free PlanAvailableAvailable
Free TrialYes, for 3 day(s)No
Technical Information
Rating
4.8
4.7
Total Reviews93395
Launch Date4/26/20238/1/2023
SD Points43301

More Details About HeiChat: ChatGPT Sales Chatbot

Product Description

A customer service chatbot utilizing GPT-3.5 can handle customer queries such as order status accurately and recommend up to 500 different products. It can answer queries about sales and shipping policies without the need for complex setup and can be trained exclusively for your store using a knowledge base and correction method.

AI Summary

HeiChat is an AI-powered Shopify chatbot designed to automate customer support and enhance engagement. It integrates seamlessly with Shopify, enabling customers to track orders, access product details, and inquire about store policies without human intervention. The app supports multiple AI models, including ChatGPT and Claude, allowing merchants to select the best fit for their needs. Its knowledge base can be trained using uploaded documents, product catalogs, and store content, improving response accuracy over time. Key strengths include multilingual support, a user-friendly setup, and robust customization options, such as tailoring responses and branding the chat interface. The app also provides analytics to track performance and sales generated by the bot. Notable limitations include occasional learning constraints, such as product quantity caps in lower-tier plans, though some users report flexibility from support to adjust these limits. A few early adopters encountered setup glitches or unresponsive instances, but most note prompt and effective customer support. While the app excels in handling common queries, complex or region-specific requests may require further refinement. Overall, HeiChat is a cost-effective solution for reducing support workload, improving response times, and boosting customer satisfaction, particularly for small to mid-sized stores.

Support

For any questions, concerns, or assistance with HeiChat: ChatGPT Sales Chatbot, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].

Language Support

Details of the HeiChat: ChatGPT Sales Chatbot app are available in various languages on the Shopify app store, including Japanese, Chinese (Simplified), Spanish, French, German, Portuguese (Portugal), Italian, and Dutch.

HeiChat: ChatGPT Sales Chatbot Support Information In A Nutshell:

Support Email:[email protected]
Contact Number(s):Not available
FAQ Page:Not available
Privacy Policy:Privacy details
Language Support:English, Japanese, Chinese (Simplified), Spanish, French, German, Portuguese (Portugal), Italian, and Dutch
Integration

The list of top Shopify apps or features or software tools that HeiChat: ChatGPT Sales Chatbot seamlessly integrates are given below:

Checkout
Shopify Admin
Gorgias
Klaviyo
Messenger
n8n
WhatsApp
Zapier
Developer

Name: heicarbook

Website: /partners/heicarbook

Address: 1942 Broadway St. STE 314C, Boulder, CO, 80302

Looking to install HeiChat: ChatGPT Sales Chatbot app on your store?

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Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
93 total reviews
5
82
4
5
3
4
2
0
1
2

HeiChat: ChatGPT Sales Chatbot has an overall rating of 4.8 stars from a total of 93 reviews on the Shopify app store. Of these, 87 (93.5%) are positive, 4 (4.3%) are neutral, and 2 (2.2%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

DeBuyfrom Italy
September 25, 2026

★★★★★Really excellent service. It’s easy to use, fast, and very well organized. I’ve tried several similar services, but this one really stood out to me because of the overall experience and how simple everything is.The support team was also quick and helpful whenever I needed assistance. Congratulations to the team for creating such a well-made service. I definitely recommend it!

Finamac Brasilfrom Brazil
September 18, 2026

Amazing chat and customer support is really goodour business is really satisfy with it

Finamac LLCfrom United States
September 17, 2026

We are using it and amazing resultsthe support is great too from Carbook!we appreciate the partnership with us

Mac Fab Performancefrom United States
July 27, 2026

Has saved me countless hours of phone calls and emails asking redundant technical questions that are listed on our website.The best AI Chatbot we tested. Have been using it for months now and are very happy. Easy to set up, support was easy to work with to make a couple changes that better fit our business model. Retains all of the information very well and references the data you share first, versus whatever it can find online.

RosyFlowerWallfrom United Kingdom
June 17, 2026

HeiChat has been a tremendous help to us. We saw immediate results after installing the app on our online store: it automatically responds to customers, handles product inquiries, and recovers sales opportunities that might otherwise have been lost. It is easy to set up, feature-rich, and powerful, with highly responsive customer support—making it an indispensable tool for us. It is the best in its class, and I highly recommend it.


Video Demo and Screenshots

Product Video

HeiChat: ChatGPT Sales Chatbot Demo

Product Screenshots

HeiChat: ChatGPT Sales Chatbot screenshot 1
HeiChat: ChatGPT Sales Chatbot screenshot 2

Installation Steps

How to install HeiChat: ChatGPT Sales Chatbot on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

HeiChat: ChatGPT Sales Chatbot FAQ's

How do I install the HeiChat: ChatGPT Sales Chatbot Shopify app?

To install HeiChat: ChatGPT Sales Chatbot app on your Shopify store, click on the HeiChat: ChatGPT Sales Chatbot installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install HeiChat: ChatGPT Sales Chatbot on your Shopify store, then contact us now.

What are the key features of HeiChat: ChatGPT Sales Chatbot?

The key features offered by HeiChat: ChatGPT Sales Chatbot to Shopify store owners are:

  • ✅Converting general inquiries into sales with AI-powered insights.
  • ✅For "Where is my order" can be helpful in checking and responding accurately.
  • ✅Available 24/7, supports 95+ languages.including:EN, ES, ZH, FR, DE, AR, JA, RU.
  • ✅Train AI with shop policies, PDF/TXT files and correction for customized support
  • ✅Real-time awareness of store product listing and delisting information
Does HeiChat: ChatGPT Sales Chatbot integrate with other Shopify apps or tools?

Yes, HeiChat: ChatGPT Sales Chatbot seamlessly integrates with other Shopify apps or tools, such as Supports over 70 languages, including EN, ES, ZH, FR, DE, AR, JA, RU, and is available 24/7., "The 'Where is my order' can assist in tracking and accurately replying.", Upload PDF or TXT files to the chatbot's learning center and teach your own AI..

Is there a free trial available for HeiChat: ChatGPT Sales Chatbot?

Yes, HeiChat: ChatGPT Sales Chatbot offers 3 days free trial on all its paid plans.

What are the pricing plans for HeiChat: ChatGPT Sales Chatbot?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $29.9/month, $69.9/month, $299/month, and come with a 3-day free trial period.

How does billing work for HeiChat: ChatGPT Sales Chatbot?

HeiChat: ChatGPT Sales Chatbot uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, HeiChat: ChatGPT Sales Chatbot allows its subscribers to cancel or upgrade their subscription plan at any time.

Does HeiChat: ChatGPT Sales Chatbot offer customer support? How can I get assistance?

Yes, HeiChat: ChatGPT Sales Chatbot offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is HeiChat: ChatGPT Sales Chatbot compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.


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