Captain Shipping Protection Shopify App

by Captain Insure

Increase your profits by using a shipping protection solution to decrease the chances of damage, loss, and theft. Insurance for Shipping | Cart Upgrade | Payment Security Trustworthy Pages

4.9

(284)

$11/month
$49/month
XY
5

Pirate Camp Co., Australia

9/18/2026

We had a small issue where the widget did not show on the cart anymore, after we made some edits to our theme. Contacted the team live chat, someone responded with in 5 minutes, 10 mins later we were all sorted. absolute legends, thanks so much.

1 of 8

Install in your Shopify Store

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72 customers chose this

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Captain Shipping Protection Charts

Track Captain Shipping Protection's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of Captain Shipping Protection

Pros

Excellent Customer Support: Fast, responsive, and helpful assistance from the support team.

Easy Setup and Installation: Quick and straightforward installation process with minimal effort.

User-Friendly Interface: Intuitive and simple navigation, making the app easy to use.

Effective Shipping Protection: Reliable and valuable shipping insurance options for customers.

Cons

Limited Checkout Page Integration: Requires Shopify Plus for checkout page functionality, limiting visibility.

Incompatibility with Discount Apps: Conflicts with other discount apps, overriding discounts.


Screenshots


About the App

Insurance for Shipping | Cart Upgrade | Payment Security Trustworthy Pages

  • Customizable Checkout: Customizable shopping cart and payment page with add-on insurance widget.
  • Settings: Exclusions & Insurance: Insurance and exclusions setup, converting multiple currencies.
  • Revenue Allocation: Using extra income for environmental care to achieve carbon neutrality.
  • Code-free customization: The app won't insert any codes to your store theme; it's user-friendly.
  • Order Protection Integration: Use the Parcel Panel Returns App to create an order protection solution.

Keywords

shipping protection Shopify apps
package insurance Shopify apps
order guarantee Shopify apps
lost shipment protection Shopify apps
damaged goods insurance Shopify apps
shipping warranty Shopify apps
cart upsell Shopify apps
conversion rate boost Shopify apps
multi-language shipping protection Shopify apps
user-friendly shipping app Shopify apps

Key Features

  • Offset lost or damaged shipment costs with digital product cart upsells.
  • Retain all shipping protection fees as profit when claims are low.
  • Customize insurance pricing and style with multi-language support.

Pricing

Captain Shipping Protection Pricing Plans

Standard

$11/month

  • Unlimited orders

  • Fully customizable cart widget

  • Flexible dynamic pricing

  • Claim portal with email updates

  • Auto-translate for multi-language stores

Plus

$49/month

  • Unlimited orders

  • Customizable cart & checkout widgets

  • Flexible dynamic pricing

  • Claim portal with email updates

  • Auto-translate for multi-language stores

Not sure which plan to pick? Discuss Standard or Plus plans with us, learn about custom pricing, or get a demo.

Here's an overview of Captain Shipping Protection costs for each of the plan(s):

The app offers 2 paid plan(s). The paid plan(s) offered by Captain Shipping Protection: (Standard, Plus).

The details of the plan(s) are outlined below:

Standard: The Standard plan costs $11 and comes with a 14-day free trial period. The plan offers a host of features, including Unlimited orders, Fully customizable cart widget, Flexible dynamic pricing, Claim portal with email updates, Auto-translate for multi-language stores, 24/7 live chat support, Compatible with all store themes.

Plus: The Plus plan costs $49 and comes with a 14-day free trial period. The plan offers a host of features, including Unlimited orders, Customizable cart & checkout widgets, Flexible dynamic pricing, Claim portal with email updates, Auto-translate for multi-language stores, Dedicated account manager, For Shopify Plus only.

Captain Shipping Protection Price Summary
Pricing summaryFrom $11/month. Free trial available.
Total Pricing Plan(s)2
Number of free plan(s)0
Number of paid plan(s)2
Cost of Paid Plan(s)$11, $49
Free trial availableYes, for 14 day(s)

Captain Shipping Protection Shopify App Discounts

If you are looking for discounts on Captain Shipping Protection app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Captain Insure to secure better deals on the Captain Shipping Protection app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Captain Shipping Protection

“We had a small issue where the widget did not show on the cart anymore, after we made some edits to our theme. Contacted the team live chat, someone responded with in 5 minutes, 10 mins later we were all sorted. absolute legends, thanks so much. ”

Pirate Camp Co.
Australia

“Norah was super helpful and resolved my set up issue very fast!”

Towel Society
Australia

“Great customer service from Halsey. She is the best. Thanks!”

ORVENTO HEALTH
Netherlands

Trusted By

Trusted by the best Shopify stores

Pirate Camp Co.

Australia

Towel Society

Australia

ORVENTO HEALTH

Netherlands

Rocky Mountain BioAg

United States

Dewdrop Beauty

United States

Kingsmen Premium

United States

Siesta Hammocks

Australia

Abi’s shop lane

United States


Increase your profits by using a shipping protection solution to decrease the chances of damage, loss, and theft.

A Self-Financed Shipping Protection

Create your own shipping insurance and upsell, redirect Route fees back to you and balance the cost of claims.

Active customer service

The Support Team is ready to help with easy installation. They respond quickly, positively, and accurately. It fits seamlessly into your store theme.

Visualizing package delivery

Data indicates that improving shipping security and transparency can boost customer confidence, leading to higher sales and extra income.


Comparison

Top Captain Shipping Protection Alternatives Detailed Comparison

The table below highlights the crucial differences between Captain Shipping Protection and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Captain Shipping ProtectionCaptain Shipping ProtectionView on Shopify
Navidium Shipping ProtectionNavidium Shipping ProtectionView on Shopify
General Information
Ratings
4.9(280 reviews)
4.8(333 reviews)
Developed byCaptain InsureNavidium Apps
Launch Date8/4/202211/26/2021
Pricing$11/month, $49/monthFree, $29.99/month, $49.99/month, $99.99/month
ObjectiveInsurance for Shipping | Cart Upgrade | Payment Security Trustworthy PagesProtection for Your Order | Alternate Shipping Insurance | Upsell in Shopping Cart
CategoriesUpsell and cross-sell, Warranties and insuranceUpsell and cross-sell, Warranties and insurance
Key Features & Highlights
PurposeIncrease your profits by using a shipping protection solution to decrease the chances of damage, loss, and theft.Drop shipping insurance apps and handle your own shipping protection program as an additional service.
Features List
  1. Offset lost or damaged shipment costs with digital product cart upsells.
  2. Retain all shipping protection fees as profit when claims are low.
  3. Customize insurance pricing and style with multi-language support.
  1. Offset lost or damaged shipment costs by upselling digital products in the cart.
  2. Retain 100% of shipping protection fees and profit when claims are low.
  3. Automate claims processing with a dedicated portal and one-click refunds/reorders.
Highlights--
User Reviews and Ratings
Recommended %97.1%96.7%
Pros
  1. Fast, responsive, and helpful assistance from the support team.
  2. Quick and straightforward installation process with minimal effort.
  3. Intuitive and simple navigation, making the app easy to use.
  4. Reliable and valuable shipping insurance options for customers.
  5. Significant uptake of shipping protection by customers, boosting revenue.
  6. Prompt and efficient handling of technical or integration problems.
  7. Round-the-clock assistance for immediate help.
  8. Successful integration even with third-party or outdated themes.
  9. Notable increase in average order value due to shipping protection.
  10. Easy-to-follow instructions for setup and use.
  1. Merchants retain fees and profits from shipping protection instead of losing them to third-party providers.
  2. Businesses handle claims and reshipments directly, improving customer experience and satisfaction.
  3. Quick and helpful customer service, including personalized assistance from the development team.
  4. Smooth and fast setup process with minimal technical hurdles.
  5. Flexibility to tailor shipping protection plans to specific business needs.
  6. Intuitive interface for both merchants and customers, simplifying claims and refunds.
  7. Many customers choose shipping protection, generating additional revenue.
  8. Funds collected offset losses from damaged, lost, or stolen packages.
  9. Merchants approve claims without third-party delays or denials.
  10. App runs efficiently without slowing down store performance.
Cons
  1. Requires Shopify Plus for checkout page functionality, limiting visibility.
  2. Conflicts with other discount apps, overriding discounts.
  3. Reports of recurring bugs, such as disappearing widgets.
  4. Instances of slow or unclear refund request handling.
  1. Occasional technical glitches reported, though quickly addressed by support.
  2. Rare instances of checkout disruptions, requiring developer intervention.
  3. Some merchants noted the service fee as steep, despite overall profitability.
  4. Shipping protection appears as a top product with no filtering option.
Pricing and Plans
Total Pricing Plans24
Free PlanNot availableAvailable
Free TrialYes, for 14 day(s)No
Technical Information
Rating
4.9
4.8
Total Reviews284332
Launch Date8/4/202211/26/2021
SD Points2166

More Details About Captain Shipping Protection

Product Description

The ParcelPanel Insurance App allows you to manage your shipping protection program while retaining all collected premiums, thus increasing your profit. The app also offers features such as upselling digital products and order protection, and it provides a smooth transition from Navidium.

AI Summary

The app provides shipping protection for Shopify stores, allowing merchants to offer customers optional insurance for lost, stolen, or damaged packages. It features a straightforward setup process, intuitive interface, and seamless integration with most themes, including custom ones. A key strength is its responsive 24/7 customer support, which quickly resolves technical issues and assists with customization. The app helps increase average order value (AOV) by encouraging customers to add insurance, with many merchants reporting high opt-in rates. However, limitations include compatibility issues with some discount apps and multi-currency stores, as well as restricted checkout-page functionality for non-Shopify Plus users. While generally reliable, occasional technical glitches, such as widget disappearance, have been noted. The app’s pricing is competitive, though some smaller stores may find it costly. Overall, it is a practical solution for merchants seeking to self-manage shipping insurance while boosting revenue.

Support

For any questions, concerns, or assistance with Captain Shipping Protection, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Captain Shipping Protection offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language Support

Details of the Captain Shipping Protection app are available in various languages on the Shopify app store, including Chinese (Traditional), Chinese (Simplified), Japanese, Korean, French, German, Italian, Portuguese (Portugal), Spanish, Dutch, Polish, and Ukrainian.

Captain Shipping Protection Support Information In A Nutshell:

Support Email:[email protected]
Contact Number(s):Not available
FAQ Page:FAQ details
Privacy Policy:Privacy details
Language Support:English, Chinese (Traditional), Chinese (Simplified), Japanese, Korean, French, German, Italian, Portuguese (Portugal), Spanish, Dutch, Polish, and Ukrainian
Integration

The list of top Shopify apps or features or software tools that Captain Shipping Protection seamlessly integrates are given below:

Checkout
Shopify Admin
Checkout Extensibility
Checkout upsell
Order tracking
Return
Returns & Exchanges
Shipping Insurance
Developer

Name: Captain Insure

Website: /partners/ordertracking

Address: Hong Kong, HK

Looking to install Captain Shipping Protection app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
284 total reviews
5
267
4
9
3
1
2
2
1
5

Captain Shipping Protection has an overall rating of 4.9 stars from a total of 284 reviews on the Shopify app store. Of these, 276 (97.2%) are positive, 1 (0.4%) are neutral, and 7 (2.5%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Pirate Camp Co.from Australia
September 18, 2026

We had a small issue where the widget did not show on the cart anymore, after we made some edits to our theme. Contacted the team live chat, someone responded with in 5 minutes, 10 mins later we were all sorted. absolute legends, thanks so much.

Towel Societyfrom Australia
September 16, 2026

Norah was super helpful and resolved my set up issue very fast!

ORVENTO HEALTHfrom Netherlands
August 6, 2026

Great customer service from Halsey. She is the best. Thanks!

Rocky Mountain BioAgfrom United States
August 4, 2026

Very quick and responsive, Halsey helped me out tons

Dewdrop Beautyfrom United States
July 10, 2026

We've had a great experience with this app so far. It was straightforward to set up and gave us a much better way to handle shipping protection directly within our store instead of relying on third-party solutions. Customers appreciate having the option for extra peace of mind during checkout, and the customization options made it easy to match our store's branding and policies.


Video Demo and Screenshots

Product Screenshots

Captain Shipping Protection screenshot 1
Captain Shipping Protection screenshot 2

Installation Steps

How to install Captain Shipping Protection on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Captain Shipping Protection FAQ's

How do I install the Captain Shipping Protection Shopify app?

To install Captain Shipping Protection app on your Shopify store, click on the Captain Shipping Protection installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install Captain Shipping Protection on your Shopify store, then contact us now.

What are the key features of Captain Shipping Protection?

The key features offered by Captain Shipping Protection to Shopify store owners are:

  • ✅Offer shipping protection widget at checkout or via app blocks
  • ✅Keep all the shipping protection fees, and add profits when claims are low
  • ✅Route insurance order protection fee back to you & increase your conversion rate
  • ✅Customize the price and style of insurance you want. Multi-language supported
  • ✅The app won't add any codes to your store theme - user friendly
Does Captain Shipping Protection integrate with other Shopify apps or tools?

Yes, Captain Shipping Protection seamlessly integrates with other Shopify apps or tools, such as Customizable shopping cart and payment page with add-on insurance widget., Insurance and exclusions setup, converting multiple currencies., Using extra income for environmental care to achieve carbon neutrality..

Is there a free trial available for Captain Shipping Protection?

Yes, Captain Shipping Protection offers 14 days free trial on all its paid plans.

What are the pricing plans for Captain Shipping Protection?

The app offers 2 paid plans, which cost $11/month, $49/month. The paid plans also come with a 14-day free trial period.

How does billing work for Captain Shipping Protection?

Captain Shipping Protection uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Captain Shipping Protection allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Captain Shipping Protection offer customer support? How can I get assistance?

Yes, Captain Shipping Protection offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Additionally, Captain Shipping Protection offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Captain Shipping Protection compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.


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