Bob Go smart shipping solution Shopify App
by Bob Group (Pty) LtdBob Go (previously known as uAfrica) is a clever tool for shipping and order management. Intelligent Order Management and Shipping Solution in South Africa
3.8
(67)
Bike Mob, South Africa
HIGHLY RECOMMEND!!! Having used this app since it basically began, it's only got better and better and BEST! The streamlined way my logistics, pricing of it and time I now have to spend on the growth of the site makes every cent worthwhile! Their pricing from couriers is better than you will get direct and the amounts they have to help make choice for you the business and the consumer all-round better! Their customer service team is WORLD CLASS, in fact, BEST IN CLASS by far too! It is seamless, effortless and arguably the best app I have on my store in 6 years on Shopify!
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Bob Go smart shipping solution Charts
Track Bob Go smart shipping solution's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Bob Go smart shipping solution
Pros
Seamless Integration: Effortless connection with Shopify and other platforms, streamlining order fulfillment.
Cost Savings: Competitive courier pricing and volume discounts reduce shipping expenses.
Time Efficiency: Automates shipping processes, saving significant administrative time.
User-Friendly Interface: Intuitive design and easy navigation enhance usability.
Cons
Courier Reliability Issues: Partner couriers sometimes provide poor service, with delays or lost parcels.
Hidden Costs: Unclear pricing structures, such as VAT exclusion, leading to unexpected charges.
Screenshots
About the App
Intelligent Order Management and Shipping Solution in South Africa
- Nationwide courier quotes: Get quotes from various couriers for delivery anywhere in South Africa.
- Automated Logistics: Create and send waybills and collection requests automatically with just one click.
- Customisable tracking notifications.: Send customizable tracking emails to keep your customers informed.
Keywords
Key Features
- Get instant shipping quotes from multiple couriers across South Africa.
- Automatically generate and send waybills with a single click.
- Customize tracking notifications to keep customers informed.
Pricing
Bob Go smart shipping solution Pricing Plans
Pay as you go
$0/month
No monthly subscription fees.
Only pay for the shipments you send.
Access all Bob Go couriers.
Basic tracking and email notifications.
Starter
$15.22/month
R249 per month, excl. VAT.
Discounted rates*.
10 delivery partners.
3 sales channels.
Up to 4 users.
Advanced
$45.6/month
R749 per month, excl. VAT.
Everything in Starter, plus
5 sales channels.
Up to 5 users.
Zebra sticker waybills.
Premium
$121.71/month
R1999+ per month, excl. VAT.
Everything in Advanced, plus
10 sales channels.
Up to 10 users.
Order packing control.
Not sure which plan to pick? Discuss Pay as you go or Starter plans with us, learn about custom pricing, or get a demo.
Here's an overview of Bob Go smart shipping solution costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Bob Go smart shipping solution: (Pay as you go). The paid plan(s) offered by Bob Go smart shipping solution: (Starter, Advanced, Premium).
The details of the plan(s) are outlined below:
Pay as you go: This plan is free forever, incurring no subscription costs. It offers a wide range of features like No monthly subscription fees., Only pay for the shipments you send., Access all Bob Go couriers., Basic tracking and email notifications..
Starter: The Starter plan costs $15.22 and comes with a 14-day free trial period. The plan offers a host of features, including R249 per month, excl. VAT., Discounted rates*., 10 delivery partners., 3 sales channels., Up to 4 users., Shipping agent role., API access., Rates shown at checkout..
Advanced: The Advanced plan costs $45.6 and comes with a 14-day free trial period. The plan offers a host of features, including R749 per month, excl. VAT., Everything in Starter, plus, 5 sales channels., Up to 5 users., Zebra sticker waybills..
Premium: The Premium plan costs $121.71 and comes with a 14-day free trial period. The plan offers a host of features, including R1999+ per month, excl. VAT., Everything in Advanced, plus, 10 sales channels., Up to 10 users., Order packing control..
Bob Go smart shipping solution Price Summary
| Pricing summary | Free to install. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $15.22, $45.6, $121.71 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Bob Go smart shipping solution app pricing plans, see the official website.
Bob Go smart shipping solution Shopify App Discounts
If you are looking for discounts on Bob Go smart shipping solution app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Bob Group (Pty) Ltd to secure better deals on the Bob Go smart shipping solution app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Bob Go smart shipping solution
“HIGHLY RECOMMEND!!! Having used this app since it basically began, it's only got better and better and BEST! The streamlined way my logistics, pricing of it and time I now have to spend on the growth of the site makes every cent worthwhile! Their pricing from couriers is better than you will get direct and the amounts they have to help make choice for you the business and the consumer all-round better! Their customer service team is WORLD CLASS, in fact, BEST IN CLASS by far too! It is seamless, effortless and arguably the best app I have on my store in 6 years on Shopify!”
“Uafrica is an absolute dream! Gives you the best courier pricing in SA and assists greatly in a seamless delivery solution for customers, keeping them updated automatically throughout the process!”
“Best App ever made. Such a time saver. Update:Been using the App for a few years now and its been a life saver. literally saves a salary. I have only had brilliant service from them. Couriers can let you down which is understandable. I don't feel this is Uafricas fault and they do assist with getting it sorted out. Fees do work out cheaper than using a courier directly. even if it was more expensive, it would be fine just because of the time I save not having to get quotes and fill in waybills.”
Trusted By
Trusted by the best Shopify stores
Bike Mob
South Africa
Retail Therapy Online
South Africa
Legion Health
South Africa
Sheepskin Slippers SA
South Africa
Holistic Organix
South Africa
dellasa
South Africa
Blackbeard's Den
South Africa
essentoils.co.za
South Africa
Bob Go (previously known as uAfrica) is a clever tool for shipping and order management.
Intelligent Delivery System
Get prices from various delivery services, make digital shipping labels, and automatically inform customers about their order status.
Simplify Order Procedures
Simply connect uAfrica with your online stores, sync with your sales platforms and it will automatically retrieve your orders from your store.
Checkout Prices
Set shipping costs that will be charged to your customers at checkout. *You need Shopify's Third-Party Calculated shipping rates.
Comparison
Top Bob Go smart shipping solution Alternatives Detailed Comparison
The table below highlights the crucial differences between Bob Go smart shipping solution and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 3.8(34 reviews) | 5.0(3,164 reviews) | |
| Developed by | Bob Group (Pty) Ltd | Channelwill | |
| Launch Date | 12/7/2015 | 1/25/2019 | |
| Pricing | Free, $15.22/month, $45.60/month, $121.71/month | Free, $11/month, $59/month, $479/month | |
| Objective | Intelligent Order Management and Shipping Solution in South Africa | Order Tracking, Order Search, Tracking Page, Order Monitor | |
| Categories | Shipping | Order tracking, Shipping | |
| Key Features & Highlights | |||
| Purpose | Bob Go (previously known as uAfrica) is a clever tool for shipping and order management. | Increase customer happiness and raise your sales by providing a custom tracking experience after purchase. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 91.2% | 99.1% | |
| Pros |
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| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 14 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 3.8 | 5.0 | |
| Total Reviews | 67 | 3,180 | |
| Launch Date | 12/7/2015 | 1/25/2019 | |
| SD Points | N/A | 1708 | |
More Details About Bob Go smart shipping solution
Product Description
Bob Go is a platform that streamlines shipping processes for ecommerce businesses in South Africa, saving time and money. It allows integration with online stores, provides courier quotes, and offers automated waybills and customer tracking updates from a single interface.
AI Summary
The app is a Shopify-integrated shipping and logistics solution designed primarily for South African e-commerce businesses. It streamlines order fulfillment by automating waybill generation, integrating with multiple local couriers, and providing real-time tracking updates. Key features include seamless Shopify synchronization, multi-courier rate comparisons for cost-effective shipping, and automated customer notifications. The app is praised for its user-friendly interface, time-saving automation, and competitive courier pricing, often lower than direct rates. However, limitations include dependency on third-party couriers, with some noted for poor service or lack of accountability for lost or damaged parcels. Additional costs, such as waybill printing or higher fees for multiple shipping locations, are mentioned. While support is generally described as responsive, there are isolated reports of billing issues post-uninstallation and occasional syncing errors. The app lacks international shipping options, a frequently requested feature. Overall, it is positioned as a valuable tool for local logistics efficiency, though courier reliability and transparency in pricing terms could be improved.
Support
For any questions, concerns, or assistance with Bob Go smart shipping solution, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Bob Go smart shipping solution offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Bob Go smart shipping solution Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Bob Go smart shipping solution seamlessly integrates are given below:
Developer
Name: Bob Group (Pty) Ltd
Website: /partners/uafrica
Address: Ground Floor, Building 2, Silver Point Office Park, 22 Ealing Crescent, Bryanston, Johannesburg, GP, 2191
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Bob Go smart shipping solution Q&A
How does the app simplify shipping for my store?
It automates shipping by fetching quotes from multiple couriers, generating labels, and sending tracking updates—all from one dashboard, saving time and reducing manual work.
Can I customize shipping notifications?
Yes, you can personalize tracking emails with your brand’s tone, keeping customers informed about delivery status while enhancing their post-purchase experience.
Does it support nationwide deliveries?
Absolutely. The app provides quotes and logistics support for deliveries across South Africa, partnering with multiple couriers for flexible options.
Will it sync with my eCommerce platform?
It integrates seamlessly with your store, auto-syncing orders and applying shipping rules to streamline fulfillment without manual data entry.
How does it help reduce shipping costs?
By comparing rates from different couriers, you can choose the most cost-effective option for each order, optimizing expenses without sacrificing service quality.
Can I print labels in bulk?
Yes, bulk printing and automated waybill generation let you process high order volumes efficiently, minimizing repetitive tasks.
Is real-time tracking available?
Customers receive live updates via email, and you can monitor shipments through a branded tracking page for transparency.
Does it handle returns?
Return labels can be generated, simplifying the process for customers while maintaining smooth reverse logistics for your business.
Customer Reviews
Bob Go smart shipping solution has an overall rating of 4.5 stars from a total of 67 reviews on the Shopify app store. Of these, 60 (89.6%) are positive, 0 (0.0%) are neutral, and 7 (10.4%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
HIGHLY RECOMMEND!!! Having used this app since it basically began, it's only got better and better and BEST! The streamlined way my logistics, pricing of it and time I now have to spend on the growth of the site makes every cent worthwhile! Their pricing from couriers is better than you will get direct and the amounts they have to help make choice for you the business and the consumer all-round better! Their customer service team is WORLD CLASS, in fact, BEST IN CLASS by far too! It is seamless, effortless and arguably the best app I have on my store in 6 years on Shopify!
Uafrica is an absolute dream! Gives you the best courier pricing in SA and assists greatly in a seamless delivery solution for customers, keeping them updated automatically throughout the process!
Best App ever made. Such a time saver. Update:Been using the App for a few years now and its been a life saver. literally saves a salary. I have only had brilliant service from them. Couriers can let you down which is understandable. I don't feel this is Uafricas fault and they do assist with getting it sorted out. Fees do work out cheaper than using a courier directly. even if it was more expensive, it would be fine just because of the time I save not having to get quotes and fill in waybills.
I couldn't run my business without uAfrica. It takes out all the admin, saves me time and money and is very user friendly. Thank you :-)
This app automates the entire shipping process, adding new features all the time, leaving me with more time to do the FUN stuff in my business! Well done and can't wait to see what else you come up with!
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Bob Go smart shipping solution on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Bob Go smart shipping solution FAQ's
How do I install the Bob Go smart shipping solution Shopify app?
To install Bob Go smart shipping solution app on your Shopify store, click on the Bob Go smart shipping solution installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Bob Go smart shipping solution on your Shopify store, then contact us now.
What are the key features of Bob Go smart shipping solution?
The key features offered by Bob Go smart shipping solution to Shopify store owners are:
- ✅Deliver anywhere in South Africa and get rates from multiple delivery partners.
- ✅Generate automated waybills and send collection requests with one click.
- ✅Keep customers updated with customisable tracking notification emails.
Does Bob Go smart shipping solution integrate with other Shopify apps or tools?
Yes, Bob Go smart shipping solution seamlessly integrates with other Shopify apps or tools, such as Get quotes from various couriers for delivery anywhere in South Africa., Create and send waybills and collection requests automatically with just one click., Send customizable tracking emails to keep your customers informed..
Is there a free trial available for Bob Go smart shipping solution?
Yes, Bob Go smart shipping solution offers 14 days free trial on all its paid plans.
What are the pricing plans for Bob Go smart shipping solution?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $15.22/month, $45.6/month, $121.71/month, and come with a 14-day free trial period.
How does billing work for Bob Go smart shipping solution?
Bob Go smart shipping solution uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Bob Go smart shipping solution allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Bob Go smart shipping solution offer customer support? How can I get assistance?
Yes, Bob Go smart shipping solution offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Bob Go smart shipping solution offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Bob Go smart shipping solution compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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