BestChat: AI Chatbot+Live Chat Shopify App

by BestChat

Connect with customers quickly. Boost sales and customer support using live chat on the web. Use Livechat, Facebook, WhatsApp, Instagram, a Chatbot, convert, and marketing together.

4.8

(196)

Free
$10/month
$30/month
$60/month
XY
5

SpineX, Poland

6/1/2026

Amazing app. Made everything much easier for users. Thank you for founding this app seriously.

1 of 8

Install in your Shopify Store

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72 customers chose this

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BestChat: AI Chatbot+Live Chat Charts

Track BestChat: AI Chatbot+Live Chat's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of BestChat: AI Chatbot+Live Chat

Pros

Natural AI Conversations: The chatbot provides human-like, sympathetic, and accurate responses, often without requiring extensive training.

Product Recommendation Accuracy: The AI effectively recommends products and compares them, enhancing customer engagement and sales.

Easy Setup and Use: Users highlight the intuitive installation process and user-friendly interface, saving time and effort.

Customization Options: The app offers extensive personalization for chat settings, tone, and branding alignment.

Cons

Limited Language Options: Some users noted missing languages (e.g., Arabic, Lithuanian) despite overall multilingual support.

Notification Issues: Occasional glitches in chat notifications or delayed alerts were reported.


Screenshots


About the App

Use Livechat, Facebook, WhatsApp, Instagram, a Chatbot, convert, and marketing together.

  • Live customer support: Chat in real time with people visiting your online shop.
  • Multilingual Chatbots: Support for chatbot and various languages
  • Marketing Diversity: Unique marketing strength
  • Customer Monitoring: Live monitoring of your customers' activities
  • Omnichannel retail: Integration of various stores and managing customers

Keywords

AI chatbot Shopify apps
Live chat support Shopify apps
Shopify AI assistant apps
24/7 chatbot Shopify apps
Smart chatbot Shopify apps
AI-driven insights Shopify apps
Seamless live chat Shopify apps
Real-time Shopify integration apps
Ecommerce chatbot Shopify apps
Boost sales chatbot Shopify apps

Key Features

  • AI chatbots learn products and orders to improve response accuracy.
  • Real-time Shopify integration enhances live chat and sales efficiency.
  • Multilingual chatbots support diverse customer interactions seamlessly.

Pricing

BestChat: AI Chatbot+Live Chat Pricing Plans

Free

$0/month

  • 80 AI chats per month

  • AI Insights feature

  • AI help me write feature

  • 80 Products AI learning

  • 20 AI knowledge entries

Starter

$10/month

  • 300 AI chats per month

  • AI Insights feature

  • AI help me write feature

  • 300 Products AI learning

  • 100 AI knowledge entries

Basic

$30/month

  • 1,000 AI chats per month

  • AI Insights feature

  • AI help me write feature

  • 1,000 Products AI learning

  • 400 AI knowledge entries

Growth

$60/month

  • 3,000 AI chats per month

  • AI Insights feature

  • AI help me write feature

  • 3,000 Products AI learning

  • Unlimited AI knowledge entries

Not sure which plan to pick? Discuss Free or Starter plans with us, learn about custom pricing, or get a demo.

Here's an overview of BestChat: AI Chatbot+Live Chat costs for each of the plan(s):

The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by BestChat: AI Chatbot+Live Chat: (Free). The paid plan(s) offered by BestChat: AI Chatbot+Live Chat: (Starter, Basic, Growth).

The details of the plan(s) are outlined below:

Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 80 AI chats per month, AI Insights feature, AI help me write feature, 80 Products AI learning, 20 AI knowledge entries, 1 agent seat.

Starter: The Starter plan costs $10 and has no free trial period. The plan offers a host of features, including 300 AI chats per month, AI Insights feature, AI help me write feature, 300 Products AI learning, 100 AI knowledge entries, 1 agent seat.

Basic: The Basic plan costs $30 and has no free trial period. The plan offers a host of features, including 1,000 AI chats per month, AI Insights feature, AI help me write feature, 1,000 Products AI learning, 400 AI knowledge entries, 3 agent seat.

Growth: The Growth plan costs $60 and has no free trial period. The plan offers a host of features, including 3,000 AI chats per month, AI Insights feature, AI help me write feature, 3,000 Products AI learning, Unlimited AI knowledge entries, 6 agent seat.

BestChat: AI Chatbot+Live Chat Price Summary
Pricing summaryFree plan available
Total Pricing Plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of Paid Plan(s)$10, $30, $60
Free trial availableNo

For further information regarding BestChat: AI Chatbot+Live Chat app pricing plans, see the official website.

BestChat: AI Chatbot+Live Chat Shopify App Discounts

If you are looking for discounts on BestChat: AI Chatbot+Live Chat app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with BestChat to secure better deals on the BestChat: AI Chatbot+Live Chat app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about BestChat: AI Chatbot+Live Chat

Amazing app. Made everything much easier for users. Thank you for founding this app seriously.

SpineX
Poland

Wow, this app is amazing! Seriously, the AI is so clever—it actually understands all my product descriptions and then gives customers these great, easy-to-read summaries with the right product links. It saves me so much time!The only thing that would make it better is a way to handle discount codes. Right now, it just makes up a fake one, like "Example10" which isn't usable. I still have to go into the backend and manually create the code "Example10" myself. If I could set up some real, working discount codes for the AI to give out, this app would be unstoppable.

NoxLumin
China

müthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulama

Bugunjest™
Türkiye

Trusted By

Trusted by the best Shopify stores

SpineX

Poland

NoxLumin

China

Bugunjest™

Türkiye

DOXXONIX

United States

Simple Card

United Kingdom

Go Fishing Men

United States

Custom Plate Pros

United States

Elysian Wigs

South Africa


Connect with customers quickly. Boost sales and customer support using live chat on the web.

Quick service for guests

Always assist visitors in quickly connecting with you.

Privacy guard

Don't worry about visitor privacy being compromised. This is the easiest way to communicate.

Provide an excellent buying experience.

BestChat is a simple tool that lets you interact with your customers through a widget that seamlessly integrates with your website.


Comparison

Top BestChat: AI Chatbot+Live Chat Alternatives Detailed Comparison

The table below highlights the crucial differences between BestChat: AI Chatbot+Live Chat and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

BestChat: AI Chatbot+Live ChatBestChat: AI Chatbot+Live ChatView on Shopify
Konvo: AI Support & MarketingKonvo: AI Support & MarketingView on Shopify
General Information
Ratings
4.8(134 reviews)
5.0(11 reviews)
Developed byBestChatKonvo AI
Launch Date1/5/20223/22/2024
PricingFree, $10/month, $30/month, $60/month$155/month, $249/month
ObjectiveUse Livechat, Facebook, WhatsApp, Instagram, a Chatbot, convert, and marketing together.Automate Support requests and Marketing Campaigns via WhatsApp
CategoriesChat, Marketing - OtherChat, Marketing - Other
Key Features & Highlights
PurposeConnect with customers quickly. Boost sales and customer support using live chat on the web.Conversational AI for eCommerce. Automate support, boost sales & engage customers 24/7 with AI.
Features List
  1. AI chatbots learn products and orders to improve response accuracy.
  2. Real-time Shopify integration enhances live chat and sales efficiency.
  3. Multilingual chatbots support diverse customer interactions seamlessly.
  1. Automate customer support and marketing campaigns via WhatsApp for higher engagement.
  2. Track orders live, edit them, and receive seamless shipping updates.
  3. Use AI-driven recommendations to help customers find the right products.
Highlights--
User Reviews and Ratings
Recommended %93.7%100.0%
Pros
  1. The chatbot provides human-like, sympathetic, and accurate responses, often without requiring extensive training.
  2. The AI effectively recommends products and compares them, enhancing customer engagement and sales.
  3. Users highlight the intuitive installation process and user-friendly interface, saving time and effort.
  4. The app offers extensive personalization for chat settings, tone, and branding alignment.
  5. The chatbot supports multiple languages, aiding businesses with diverse customer bases.
  6. The app integrates smoothly with Shopify and other platforms, enhancing workflow efficiency.
  7. Quick and helpful assistance from the support team resolves issues promptly.
  8. The free plan provides robust features, making it accessible for startups and small businesses.
  9. The mobile app ensures users can manage chats and notifications on the go.
  10. Features like browsing behavior tracking and weekly reports help optimize performance.
  1. The app delivers significantly higher ROI compared to other marketing strategies, with consistent success across campaigns.
  2. The process of creating and managing campaigns is straightforward and automated, requiring minimal effort.
  3. The team provides hands-on assistance from onboarding to strategy, ensuring smooth implementation.
Cons
  1. Some users noted missing languages (e.g., Arabic, Lithuanian) despite overall multilingual support.
  2. Occasional glitches in chat notifications or delayed alerts were reported.
  3. The chatbot can lag during peak interactions, affecting user experience.
  4. Challenges with syncing Shopify data (e.g., cart/order history) limit functionality.
  5. Transitioning from AI to human agents is cumbersome, leading to lost customers.
-
Pricing and Plans
Total Pricing Plans42
Free PlanAvailableNot available
Free TrialNoNo
Technical Information
Rating
4.8
5.0
Total Reviews19610
Launch Date1/5/20223/22/2024
SD Points15N/A

More Details About BestChat: AI Chatbot+Live Chat

Product Description

The service provides real-time chat capabilities with website visitors, including tracking their browsing history and identifying customers from different stores. It supports multiple languages and devices and can be integrated into any website or system, with customization options for branding. The service is updated weekly.

AI Summary

BestChat is a Shopify app combining AI-driven chatbot functionality with live chat support, designed to enhance customer engagement and automate responses to common inquiries. The app excels in natural language processing, offering product recommendations and personalized interactions that align with a store’s brand voice. Key strengths include ease of setup, customization options, and seamless integration with Shopify stores. The AI demonstrates strong accuracy in understanding store-specific queries, even without extensive training, and supports multilingual interactions. However, limitations include occasional performance issues on mobile devices, delayed AI responses, and gaps in language support (e.g., Arabic). Some users report challenges with notifications, live chat transitions from AI, and uninstalling the app completely. While customer service is frequently praised for responsiveness, isolated complaints cite slow email support. The app’s free tier and affordability are notable, though advanced features may require paid plans. Overall, BestChat is a robust solution for automating customer service but may need refinements in mobile optimization and live chat reliability.

Support

For any questions, concerns, or assistance with BestChat: AI Chatbot+Live Chat, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].

Language Support

Details of the BestChat: AI Chatbot+Live Chat app are available in various languages on the Shopify app store, including English and Chinese (Simplified).

BestChat: AI Chatbot+Live Chat Support Information In A Nutshell:

Support Email:[email protected]
Contact Number(s):Not available
FAQ Page:Not available
Privacy Policy:Privacy details
Language Support:English and Chinese (Simplified)
Integration

The list of top Shopify apps or features or software tools that BestChat: AI Chatbot+Live Chat seamlessly integrates are given below:

Checkout
ChatGPT
Gemini
Instagram
OpenAI
Developer

Name: BestChat

Website: /partners/bestchat

Address: 9325 Yonge St, Richmond Hill, ON, L4B IJ8

Looking to install BestChat: AI Chatbot+Live Chat app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
196 total reviews
5
170
4
12
3
10
2
2
1
2

BestChat: AI Chatbot+Live Chat has an overall rating of 4.8 stars from a total of 196 reviews on the Shopify app store. Of these, 182 (92.9%) are positive, 10 (5.1%) are neutral, and 4 (2.0%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

SpineXfrom Poland
June 1, 2026

Amazing app. Made everything much easier for users. Thank you for founding this app seriously.

NoxLuminfrom China
August 20, 2025

Wow, this app is amazing! Seriously, the AI is so clever—it actually understands all my product descriptions and then gives customers these great, easy-to-read summaries with the right product links. It saves me so much time!The only thing that would make it better is a way to handle discount codes. Right now, it just makes up a fake one, like "Example10" which isn't usable. I still have to go into the backend and manually create the code "Example10" myself. If I could set up some real, working discount codes for the AI to give out, this app would be unstoppable.

Developer response
Developer ResponseSeptember 10, 2025

Wow, this app is amazing! Seriously, the AI is so clever—it actually understands all my product descriptions and then gives customers these great, easy-to-read summaries with the right product links. It saves me so much time!The only thing that would make it better is a way to handle discount codes. Right now, it just makes up a fake one, like "Example10" which isn't usable. I still have to go into the backend and manually create the code "Example10" myself. If I could set up some real, working discount codes for the AI to give out, this app would be unstoppable.

Bugunjest™from Türkiye
July 29, 2025

müthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulamamüthişşş cok mantıklı bir uygulama

DOXXONIXfrom United States
July 24, 2025

I've tried numerous chat apps over the years, but "Best Chat" truly lives up to its name! This app has exceeded all my expectations, and I can't help but give it a well-deserved 5-star rating.From the moment I downloaded Best Chat, I was impressed with its user-friendly interface. Navigating through the app is a breeze, and I love how intuitive it is. Whether you're a tech-savvy individual or just getting started with chat apps, you'll feel right at home here.Privacy and security are paramount in today's digital age, and Best Chat doesn't disappoint in this regard. End-to-end encryption is in place, giving me peace of mind knowing that my conversations are secure and private.But it doesn't stop there! Best Chat goes above and beyond with its array of customization options. I can personalize my chat experience with themes, stickers, and even custom emojis. It's these little touches that make the app so enjoyable to use.Best Chat also excels in terms of customer support. Anytime I've had a question or issue, the support team has been quick to respond and incredibly helpful. Their dedication to user satisfaction is evident, and it's greatly appreciated.In conclusion, if you're in search of the best chat app on the market, look no further than Best Chat. It combines a user-friendly interface, top-notch security, customization options, and outstanding customer support to provide a chat experience that truly stands out. I wholeheartedly recommend it to anyone looking for an exceptional messaging app. Five stars, hands down!

Developer response
Developer ResponseFebruary 27, 2024

I've tried numerous chat apps over the years, but "Best Chat" truly lives up to its name! This app has exceeded all my expectations, and I can't help but give it a well-deserved 5-star rating.From the moment I downloaded Best Chat, I was impressed with its user-friendly interface. Navigating through the app is a breeze, and I love how intuitive it is. Whether you're a tech-savvy individual or just getting started with chat apps, you'll feel right at home here.Privacy and security are paramount in today's digital age, and Best Chat doesn't disappoint in this regard. End-to-end encryption is in place, giving me peace of mind knowing that my conversations are secure and private.But it doesn't stop there! Best Chat goes above and beyond with its array of customization options. I can personalize my chat experience with themes, stickers, and even custom emojis. It's these little touches that make the app so enjoyable to use.Best Chat also excels in terms of customer support. Anytime I've had a question or issue, the support team has been quick to respond and incredibly helpful. Their dedication to user satisfaction is evident, and it's greatly appreciated.In conclusion, if you're in search of the best chat app on the market, look no further than Best Chat. It combines a user-friendly interface, top-notch security, customization options, and outstanding customer support to provide a chat experience that truly stands out. I wholeheartedly recommend it to anyone looking for an exceptional messaging app. Five stars, hands down!

Simple Cardfrom United Kingdom
July 14, 2025

So far so good. I hope that will be updated with some capabilites in the future. Would be nice for AI to be able to create orders and checkout links.

Developer response
Developer ResponseSeptember 10, 2025

So far so good. I hope that will be updated with some capabilites in the future. Would be nice for AI to be able to create orders and checkout links.


Video Demo and Screenshots

Product Screenshots

BestChat: AI Chatbot+Live Chat screenshot 1
BestChat: AI Chatbot+Live Chat screenshot 2

Installation Steps

How to install BestChat: AI Chatbot+Live Chat on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

BestChat: AI Chatbot+Live Chat FAQ's

How do I install the BestChat: AI Chatbot+Live Chat Shopify app?

To install BestChat: AI Chatbot+Live Chat app on your Shopify store, click on the BestChat: AI Chatbot+Live Chat installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install BestChat: AI Chatbot+Live Chat on your Shopify store, then contact us now.

What are the key features of BestChat: AI Chatbot+Live Chat?

The key features offered by BestChat: AI Chatbot+Live Chat to Shopify store owners are:

  • Intelligent AI chatbots learn products and orders, making chatbots smarter.
  • AI-driven insights enhance data analysis and support decision-making.
  • Smooth chatbot to agent takeover ensures seamless live chat support.
  • 24/7 AI assistance chatbots handle routine queries, freeing support agents.
  • Real-time Shopify integration boosts live chat and eCommerce efficiency.
Does BestChat: AI Chatbot+Live Chat integrate with other Shopify apps or tools?

Yes, BestChat: AI Chatbot+Live Chat seamlessly integrates with other Shopify apps or tools, such as Chat in real time with people visiting your online shop., Support for chatbot and various languages, Unique marketing strength.

Is there a free trial available for BestChat: AI Chatbot+Live Chat?

No, BestChat: AI Chatbot+Live Chat does not offer any free trial.

What are the pricing plans for BestChat: AI Chatbot+Live Chat?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $10/month, $30/month, $60/month and have no free trial period.

How does billing work for BestChat: AI Chatbot+Live Chat?

BestChat: AI Chatbot+Live Chat uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, BestChat: AI Chatbot+Live Chat allows its subscribers to cancel or upgrade their subscription plan at any time.

Does BestChat: AI Chatbot+Live Chat offer customer support? How can I get assistance?

Yes, BestChat: AI Chatbot+Live Chat offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is BestChat: AI Chatbot+Live Chat compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.


Konvo: AI Support & Marketing icon
5.0
profile picture 1profile picture 2profile picture 4
<100 installs last month approx
Konvo: AI Support & Marketing
$155/mo onwards
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EAZE Button icon
4.8
profile picture 1profile picture 2profile picture 4
358 installs last month approx
EAZE Button
$0/mo onwards
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Ezychat: Whatsapp Chat Button icon
4.8
profile picture 1profile picture 2profile picture 4
<100 installs last month approx
Ezychat: Whatsapp Chat Button
$0/mo onwards
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