AfterShip Order Tracking Shopify App
by AfterShipOrder tracking that improves customer satisfaction, cuts down on "Where Is My Order" inquiries, and ensures efficient delivery. Find Order, Order Status Update, Order Tracking Page, Coverage
4.7
(1,336)
Moose Knuckles, Canada
I've worked with Shivan and he is responsive, knowledgeable, and always willing to help and answer questions. He takes the time to understand the problem, provide clear guidance.
Install in your Shopify Store
AfterShip Order Tracking Charts
Track AfterShip Order Tracking's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of AfterShip Order Tracking
Pros
Excellent Customer Support: Consistently praised for being responsive, helpful, and quick to resolve issues.
User-Friendly Setup: The app is easy to install and configure, with intuitive navigation and clear tutorials.
Automated Tracking: Effectively synchronizes and updates tracking information, reducing manual effort for users.
Branded Tracking Page: Allows customization to create a professional, branded tracking experience for customers.
Cons
Billing Issues: Some users reported unexpected charges or difficulties with subscription management.
Technical Bugs: Occasional glitches, such as duplicate shipments or unreliable stats/order search.
Screenshots
About the App
Find Order, Order Status Update, Order Tracking Page, Coverage
- Personalized sales boosting: Customized tracking pages including personalized product suggestions to increase sales.
- Customer Notifications: Email and SMS alerts sent on time to ease customer worry and lessen WISMO calls.
- Shipment Tracking Dashboard: Central hub for tracking shipment status and finding irregularities.
- AI Delivery Predictions: AI-based predicted delivery dates to calm worried customers.
- Shipment Analytics: Built-in tools to understand shipment status and timely delivery performance.
Keywords
Key Features
- Branded tracking pages with personalized product recommendations to boost sales.
- Automated email and SMS notifications to reduce customer inquiries and complaints.
- Centralized dashboard for real-time shipment tracking and exception identification.
Pricing
AfterShip Order Tracking Pricing Plans
Free
$0/month
1,100+ carriers integration
Service-level tracking updates
Order tracking dashboard
Branded tracking page
Carrier estimated delivery date
Essentials
$11/month
Everything in Free, plus
Branded tracking page with your logo
Automatic carrier detection
Email & SMS notifications
Tracking dashboard with status & reports
Premium
$70/month
Everything in Essentials, plus:
Tracking page with your domain
AI-powered EDD & product recommendations
Full analytics suite
API & webhooks
Not sure which plan to pick? Discuss Free or Essentials plans with us, learn about custom pricing, or get a demo.
Here's an overview of AfterShip Order Tracking costs for each of the plan(s):
The app has 3 pricing plans: 1 free and 2 paid. The free plan(s) offered by AfterShip Order Tracking: (Free). The paid plan(s) offered by AfterShip Order Tracking: (Essentials, Premium).
The details of the plan(s) are outlined below:
Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 1,100+ carriers integration, Service-level tracking updates, Order tracking dashboard, Branded tracking page, Carrier estimated delivery date.
Essentials: The Essentials plan costs $11 and comes with a 7-day free trial period. The plan offers a host of features, including Everything in Free, plus, Branded tracking page with your logo, Automatic carrier detection, Email & SMS notifications, Tracking dashboard with status & reports.
Premium: The Premium plan costs $70 and comes with a 7-day free trial period. The plan offers a host of features, including Everything in Essentials, plus:, Tracking page with your domain, AI-powered EDD & product recommendations, Full analytics suite, API & webhooks.
AfterShip Order Tracking Price Summary
| Pricing summary | Free to install. Free trial available. |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 2 |
| Cost of Paid Plan(s) | $11, $70 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding AfterShip Order Tracking app pricing plans, see the official website.
AfterShip Order Tracking Shopify App Discounts
If you are looking for discounts on AfterShip Order Tracking app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with AfterShip to secure better deals on the AfterShip Order Tracking app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about AfterShip Order Tracking
“I've worked with Shivan and he is responsive, knowledgeable, and always willing to help and answer questions. He takes the time to understand the problem, provide clear guidance.”
“The information I requested was provided in a timely manner. My questions were answered quickly.”
“Strong functionality, good supportI even got the answers to all pending questions. ”
Trusted By
Trusted by the best Shopify stores
Moose Knuckles
Canada
EMK Skincare
United States
Test-mooseknuckles
Canada
JAG Universal Collection
United States
Kyaro
Netherlands
Eds Hair
United Kingdom
SootheWell
Canada
Big Joe
United States
Order tracking that improves customer satisfaction, cuts down on "Where Is My Order" inquiries, and ensures efficient delivery.
Page for Order Tracking & Lookup
Add your logo, links, products, Instagram feed and more to boost sales. It's user friendly and doesn't require any coding.
Increase Sales using Email and SMS
Choose various notification triggers. Use an easy drag-and-drop email editor. Increase engagement & sales with Klaviyo emails.
Keep your deliveries safe.
Secure your packages from loss, damage, or theft with AfterShip® Protection, supported by InsureShield® shipping insurance.
Comparison
Top AfterShip Order Tracking Alternatives Detailed Comparison
The table below highlights the crucial differences between AfterShip Order Tracking and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.7(1,300 reviews) | 5.0(2,895 reviews) | |
| Developed by | AfterShip | Channelwill | |
| Launch Date | 5/9/2012 | 1/25/2019 | |
| Pricing | Free, $11/month, $70/month | Free, $11/month, $59/month, $479/month | |
| Objective | Find Order, Order Status Update, Order Tracking Page, Coverage | Order Tracking, Order Search, Tracking Page, Order Monitor | |
| Categories | Order tracking, Shipping | Order tracking, Shipping | |
| Key Features & Highlights | |||
| Purpose | Order tracking that improves customer satisfaction, cuts down on "Where Is My Order" inquiries, and ensures efficient delivery. | Increase customer happiness and raise your sales by providing a custom tracking experience after purchase. | |
| Features List |
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| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 91.1% | 99.1% | |
| Pros |
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| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 3 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 7 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.7 | 5.0 | |
| Total Reviews | 1,336 | 2,068 | |
| Launch Date | 5/9/2012 | 1/25/2019 | |
| SD Points | 52 | 1708 | |
More Details About AfterShip Order Tracking
Product Description
Provide customers with real-time shipping updates through a branded tracking page and automatic alerts. Analyse shipping data like carrier transit times and on-time rates using a shipment analytics dashboard. Boost buyer trust by adding an AI-driven delivery estimation widget to your product and checkout pages.
AI Summary
The app is a Shopify-integrated order tracking solution designed to automate shipping updates and enhance customer experience. Its core features include automated tracking notifications, a customizable branded tracking page, and seamless synchronization with multiple carriers, including those not natively supported by Shopify. The app simplifies order management by consolidating tracking information in one place, reducing customer inquiries about shipment status. Strengths include a user-friendly setup, reliable tracking functionality, and highly responsive customer support that assists with customization and troubleshooting. However, some users report occasional bugs in features like order search and statistics, and a few note billing discrepancies or challenges with subscription management. While the app generally performs well, rare technical issues and customer service delays have been noted in isolated cases. Its ability to integrate smoothly with Shopify stores and provide real-time tracking updates makes it a valuable tool for merchants aiming to improve post-purchase communication.
Support
For any questions, concerns, or assistance with AfterShip Order Tracking, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, AfterShip Order Tracking offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language Support
Details of the AfterShip Order Tracking app are available in various languages on the Shopify app store, including German, French, Spanish, and Italian.
AfterShip Order Tracking Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English, German, French, Spanish, and Italian |
Integration
The list of top Shopify apps or features or software tools that AfterShip Order Tracking seamlessly integrates are given below:
Developer
Name: AfterShip
Website: /partners/aftership
Address: 120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913
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AfterShip Order Tracking Q&A
How does the app help reduce customer complaints?
It automates email/SMS notifications with real-time shipping updates, reducing "Where Is My Order" inquiries. A branded tracking page also improves transparency and trust.
Can I track shipments from multiple carriers?
Yes, it integrates with 1,100+ carriers, providing a centralized dashboard to monitor all shipments and identify delays or exceptions proactively.
Does the app support sales growth?
Yes, it includes personalized product recommendations on tracking pages and AI-powered delivery estimates during checkout to boost buyer confidence and conversions.
Is there a way to analyze shipping performance?
Built-in analytics track carrier on-time rates, transit times, and exceptions, helping you optimize logistics and improve delivery reliability.
Can I customize tracking notifications?
Absolutely—use drag-and-drop editors for email/SMS alerts, set triggers, and even translate messages for multilingual customer bases.
Does it offer protection for lost packages?
Yes, optional shipping insurance covers loss, damage, or theft, ensuring both you and customers are protected.
How does the AI delivery estimate work?
It predicts delivery dates dynamically using carrier data, displaying them on product/checkout pages to reassure customers and reduce cart abandonment.
Is coding needed to set up tracking pages?
No—branded pages with logos, product links, and social feeds are customizable without technical skills via a user-friendly interface.
What’s included in the free plan?
It covers 1,100+ carrier integrations, basic tracking dashboards, and branded pages, ideal for small businesses needing essential features.
Who benefits most from this app?
Ecommerce sellers wanting to streamline shipping visibility, cut support workload, and enhance post-purchase customer experience with automation and insights.
Customer Reviews
AfterShip Order Tracking has an overall rating of 4.6 stars from a total of 1336 reviews on the Shopify app store. Of these, 1201 (89.9%) are positive, 20 (1.5%) are neutral, and 115 (8.6%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
I've worked with Shivan and he is responsive, knowledgeable, and always willing to help and answer questions. He takes the time to understand the problem, provide clear guidance.
The information I requested was provided in a timely manner. My questions were answered quickly.
Strong functionality, good supportI even got the answers to all pending questions.
We had an amazing experience in receiving support and assistance in setting up this app and ensuring it worked correctly, and the representative Chaitali Saha was extremely knowledgeable and competent in providing assistance.
Great app, their support team is very helpful and very quick!
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install AfterShip Order Tracking on your Shopify store
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Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
AfterShip Order Tracking FAQ's
How do I install the AfterShip Order Tracking Shopify app?
To install AfterShip Order Tracking app on your Shopify store, click on the AfterShip Order Tracking installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install AfterShip Order Tracking on your Shopify store, then contact us now.
What are the key features of AfterShip Order Tracking?
The key features offered by AfterShip Order Tracking to Shopify store owners are:
- ✅Branded tracking pages with personalized product recommendations to boost sales
- ✅Automated email and SMS notifications to reduce complaints and WISMO calls
- ✅Centralized shipment dashboard to track shipment status and identify exceptions
- ✅AI-powered estimated delivery dates (AI EDD) to reassure anxious customers
- ✅Built-in analytics to get insights into shipment status and on-time performance
Does AfterShip Order Tracking integrate with other Shopify apps or tools?
Yes, AfterShip Order Tracking seamlessly integrates with other Shopify apps or tools, such as Customized tracking pages including personalized product suggestions to increase sales., Email and SMS alerts sent on time to ease customer worry and lessen WISMO calls., Central hub for tracking shipment status and finding irregularities..
Is there a free trial available for AfterShip Order Tracking?
Yes, AfterShip Order Tracking offers 7 days free trial on all its paid plans.
What are the pricing plans for AfterShip Order Tracking?
The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $11/month, $70/month, and come with a 7-day free trial period.
How does billing work for AfterShip Order Tracking?
AfterShip Order Tracking uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, AfterShip Order Tracking allows its subscribers to cancel or upgrade their subscription plan at any time.
Does AfterShip Order Tracking offer customer support? How can I get assistance?
Yes, AfterShip Order Tracking offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, AfterShip Order Tracking offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is AfterShip Order Tracking compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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