8returns Returns & Exchanges Shopify App
by 8returns - Returns PlatformEasily manage returns, swaps, store credits, digital labels and other features! Automated returns, exchanges, store credit & return analytics
5.0
(32)
Lebenskompass, Cyprus
Sind super zufrieden mit dem Support. Schnelle und freundliche Unterstützung. :)
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8returns Returns & Exchanges Charts
Track 8returns Returns & Exchanges's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of 8returns Returns & Exchanges
Pros
Efficient Returns Processing: The app streamlines returns with structured, transparent workflows, reducing manual email communication.
Exceptional Support: Knowledgeable and responsive support team enhances onboarding and issue resolution.
Integration Capabilities: Seamless integration with systems like Xentral ERP automates updates, saving time and manual effort.
Store Credit Feature: Integrated store credit simplifies refunds and improves customer relationships.
Screenshots
About the App
Automated returns, exchanges, store credit & return analytics
- Customizable Returns Portal: Customizable branded return portal
- Efficient shipping labels: Digital shipping labels: Satisfies customers and reduces your workload.
- Revenue Retention: Keep your earnings: Trade-ins, store vouchers, and fixes.
- Flexible Return Policies: Flexible return policies and guidelines: You choose the conditions, timing, and method.
- Streamlined Order Management: Handle everything in one location: Just scan your shipping labels or sort orders by category.
Keywords
Key Features
- Automate return policies to save time and reduce manual workload.
- Customize the returns portal to align with your brand identity.
- Offer exchanges, store credit, or repairs to retain revenue.
Pricing
8returns Returns & Exchanges Pricing Plans
Starter
$109/month
100 returns per month
Self-serve Returns Portal
Automated Refund & Exchange Processing
Automated DHL label generation
Custom rules
Growth
$379/month
500 returns per month
All features from the Starter plan
Returns Analytics
Priority support
Pro
$989/month
2000 returns per month
All features from the Growth plan
Advanced Analytics and custom reporting
Not sure which plan to pick? Discuss Starter or Growth plans with us, learn about custom pricing, or get a demo.
Here's an overview of 8returns Returns & Exchanges costs for each of the plan(s):
The app offers 3 paid plan(s). The paid plan(s) offered by 8returns Returns & Exchanges: (Starter, Growth, Pro).
The details of the plan(s) are outlined below:
Starter: The Starter plan costs $109 and comes with a 14-day free trial period. The plan offers a host of features, including 100 returns per month, Self-serve Returns Portal, Automated Refund & Exchange Processing, Automated DHL label generation, Custom rules, Integrations, EU withdrawal button (2023/2673).
Growth: The Growth plan costs $379 and comes with a 14-day free trial period. The plan offers a host of features, including 500 returns per month, All features from the Starter plan, Returns Analytics, Priority support.
Pro: The Pro plan costs $989 and comes with a 14-day free trial period. The plan offers a host of features, including 2000 returns per month, All features from the Growth plan, Advanced Analytics and custom reporting.
8returns Returns & Exchanges Price Summary
| Pricing summary | From $109/month. Free trial available. |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $109, $379, $989 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding 8returns Returns & Exchanges app pricing plans, see the official website.
8returns Returns & Exchanges Shopify App Discounts
If you are looking for discounts on 8returns Returns & Exchanges app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with 8returns - Returns Platform to secure better deals on the 8returns Returns & Exchanges app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about 8returns Returns & Exchanges
“Sind super zufrieden mit dem Support. Schnelle und freundliche Unterstützung. :) ”
“Wir sind super zufrieden mit 8Returns. Die Integration war extrem einfach, das Onboarding ging schnell und der Support ist wirklich top – Rückmeldungen kommen eigentlich immer noch am selben Tag.”
“Intuitive Oberfläche, leichte Integration zu shopify und Weltklasse Support!”
Trusted By
Trusted by the best Shopify stores
Lebenskompass
Cyprus
Alpurial GmbH
Germany
Stehmann-store.com | OFFICIAL ONLINE SHOP
Germany
Marianna Déri
Germany
LeGer GmbH
Germany
Travity-Shop
Germany
Kiss My Neon
Germany
HechtundBarsch.de
Germany
Comparison
Top 8returns Returns & Exchanges Alternatives Detailed Comparison
The table below highlights the crucial differences between 8returns Returns & Exchanges and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 5.0(33 reviews) | 4.2(706 reviews) | |
| Developed by | 8returns - Returns Platform | ShipStation | |
| Launch Date | 10/19/2022 | 11/14/2011 | |
| Pricing | $109/month, $379/month, $989/month | $14.99/month, $29.99/month, $349.99/month | |
| Objective | Automated returns, exchanges, store credit & return analytics | Wherever you market your goods and no matter your shipping method, it's incredibly efficient. | |
| Categories | Returns and exchanges | Shipping, Returns and exchanges | |
| Key Features & Highlights | |||
| Purpose | Easily manage returns, swaps, store credits, digital labels and other features! | Use ShipStation to send your orders, save money with reliable carriers, and simplify your operations. | |
| Features List |
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| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 100.0% | 75.4% | |
| Pros |
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| |
| Cons | - |
| |
| Pricing and Plans | |||
| Total Pricing Plans | 3 | 3 | |
| Free Plan | Not available | Not available | |
| Free Trial | Yes, for 14 day(s) | Yes, for 30 day(s) | |
| Technical Information | |||
| Rating | 5.0 | 4.2 | |
| Total Reviews | 32 | 707 | |
| Launch Date | 10/19/2022 | 11/14/2011 | |
| SD Points | 17 | 73 | |
More Details About 8returns Returns & Exchanges
Product Description
8returns is a returns management app which enhances customer loyalty for your brand. It also offers time and money-saving benefits.
AI Summary
This Shopify app is a returns management solution designed to streamline and automate the return process for e-commerce businesses. Its key features include a self-service returns portal that reduces manual email communication, automated tracking of return statuses, and an integrated store credit option to simplify refunds and improve customer retention. The app offers seamless setup, clear visibility into return timelines, and efficient workflow integration, notably with third-party ERP systems like Xentral, eliminating manual data entry. Support is highlighted as responsive and knowledgeable, aiding in smooth onboarding. While the app excels in optimizing return workflows and enhancing customer satisfaction, its effectiveness may depend on compatibility with specific business systems, and no significant limitations are mentioned in the provided reviews. The solution is well-suited for businesses seeking to improve operational efficiency and customer experience in returns management.
Support
For any questions, concerns, or assistance with 8returns Returns & Exchanges, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].
Language Support
Details of the 8returns Returns & Exchanges app are available in various languages on the Shopify app store, including English and German.
8returns Returns & Exchanges Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | Not available |
| Privacy Policy: | Privacy details |
| Language Support: | English and German |
Integration
The list of top Shopify apps or features or software tools that 8returns Returns & Exchanges seamlessly integrates are given below:
Developer
Name: 8returns - Returns Platform
Website: /partners/8returns2
Address: Pappelallee 78/79, Berlin, 10437
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- Highly experienced and vetted team for successful app installation
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Customer Reviews
8returns Returns & Exchanges has an overall rating of 5.0 stars from a total of 32 reviews on the Shopify app store. Of these, 32 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Sind super zufrieden mit dem Support. Schnelle und freundliche Unterstützung. :)
Sind super zufrieden mit dem Support. Schnelle und freundliche Unterstützung. :)
Wir sind super zufrieden mit 8Returns. Die Integration war extrem einfach, das Onboarding ging schnell und der Support ist wirklich top – Rückmeldungen kommen eigentlich immer noch am selben Tag.
Wir sind super zufrieden mit 8Returns. Die Integration war extrem einfach, das Onboarding ging schnell und der Support ist wirklich top – Rückmeldungen kommen eigentlich immer noch am selben Tag.
Intuitive Oberfläche, leichte Integration zu shopify und Weltklasse Support!
Intuitive Oberfläche, leichte Integration zu shopify und Weltklasse Support!
8Returns has helped us simplify and professionalize our entire returns process. What we appreciate most is how intuitive and user-friendly the portal is for our customers – returns are now smooth and effortless, saving time for everyone. The onboarding was very well organized, allowing us to get started quickly. We also want to highlight the super friendly and supportive service team, who are always reliable and quick to help. Overall, 8Returns is the perfect solution for modern returns management – highly recommended!
8Returns has helped us simplify and professionalize our entire returns process. What we appreciate most is how intuitive and user-friendly the portal is for our customers – returns are now smooth and effortless, saving time for everyone. The onboarding was very well organized, allowing us to get started quickly. We also want to highlight the super friendly and supportive service team, who are always reliable and quick to help. Overall, 8Returns is the perfect solution for modern returns management – highly recommended!
We use 8returns app for almost 2 years now and it allowed us to set up a simple and efficient returns process. An outstanding feature is the automatic generation of QR codes for paperless return labels. We highly appreciate also very friendly, fast and helpful support. Additionally, this app provides us with helpful data insights into the return reasons. 8returns' analytics show us exactly which models and sizes are returned most frequently. There is only one issue with the products not registered in 8returns app. If the customer doesn't select an article in the app, this article will not be refunded automatically, so it requires the manual action from our side. It would be great to improve this process. Other that that everything works smoothly.
We use 8returns app for almost 2 years now and it allowed us to set up a simple and efficient returns process. An outstanding feature is the automatic generation of QR codes for paperless return labels. We highly appreciate also very friendly, fast and helpful support. Additionally, this app provides us with helpful data insights into the return reasons. 8returns' analytics show us exactly which models and sizes are returned most frequently. There is only one issue with the products not registered in 8returns app. If the customer doesn't select an article in the app, this article will not be refunded automatically, so it requires the manual action from our side. It would be great to improve this process. Other that that everything works smoothly.
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install 8returns Returns & Exchanges on your Shopify store
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Install at your own pace
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8returns Returns & Exchanges FAQ's
How do I install the 8returns Returns & Exchanges Shopify app?
To install 8returns Returns & Exchanges app on your Shopify store, click on the 8returns Returns & Exchanges installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install 8returns Returns & Exchanges on your Shopify store, then contact us now.
What are the key features of 8returns Returns & Exchanges?
The key features offered by 8returns Returns & Exchanges to Shopify store owners are:
- ✅Self-serve returns portal, fully branded to match your Shopify store
- ✅Exchanges, store credit & Shop Now flows to retain revenue on every return
- ✅Dynamic rules by country, product type, order value & customer segment
- ✅Return analytics by SKU & size - find out why products come back
- ✅Automated label & QR code generation via DHL, Sendcloud & more
Does 8returns Returns & Exchanges integrate with other Shopify apps or tools?
Yes, 8returns Returns & Exchanges seamlessly integrates with other Shopify apps or tools, such as Customizable branded return portal, Digital shipping labels: Satisfies customers and reduces your workload., Keep your earnings: Trade-ins, store vouchers, and fixes..
Is there a free trial available for 8returns Returns & Exchanges?
Yes, 8returns Returns & Exchanges offers 14 days free trial on all its paid plans.
What are the pricing plans for 8returns Returns & Exchanges?
The app offers 3 paid plans, which cost $109/month, $379/month, $989/month. The paid plans also come with a 14-day free trial period.
How does billing work for 8returns Returns & Exchanges?
8returns Returns & Exchanges uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, 8returns Returns & Exchanges allows its subscribers to cancel or upgrade their subscription plan at any time.
Does 8returns Returns & Exchanges offer customer support? How can I get assistance?
Yes, 8returns Returns & Exchanges offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is 8returns Returns & Exchanges compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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