17TRACK Order Tracking Shopify App

by 17TRACK

Worldwide Order Tracking to lower customer inquiries, better shopping experience, and promote additional products. Open Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking Page

4.9

(2,665)

Free
$9/month
$49/month
$159/month
XY
5

Grevora™, Australia

9/10/2026

Easy to use, works well, and the support team is very helpful and responsive. Great app for order tracking!

1 of 8

Install in your Shopify Store

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72 customers chose this

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17TRACK Order Tracking Charts

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Pros and Cons

Pros and Cons of 17TRACK Order Tracking

Pros

Fast and Efficient Performance: The app is consistently praised for its speed and responsiveness.

User-Friendly Interface: Many reviews highlight the app's ease of use, installation, and setup.

Exceptional Customer Support: Numerous users commend the support team for being prompt, professional, and helpful.

Comprehensive Tracking Features: The app provides accurate, real-time updates and supports multiple logistics providers.

Cons

Price Sensitivity: A few users suggest the app could be more affordable.


Screenshots


About the App

Open Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking Page

  • Package Tracking: Global Tracking: Monitor both your international and domestic packages in one place.
  • Order tracking feature.: Personalized tracking page. Allow customers to check their orders on your website.
  • Order Status Update: Email Notification. Inform customers immediately when their order status updates.
  • Order Protection: Customer Protection. Customers can insure their orders against loss, damage, or delay.
  • Shipment Tracking and Upsell Analysis: Management Dashboard. Track your shipment status and increased sales data.

Keywords

order tracking Shopify apps
branded tracking page Shopify apps
real-time email updates Shopify apps
last-mile delivery tracking Shopify apps
hide Chinese origin Shopify apps
automated order updates Shopify apps
track orders Shopify apps
boost sales Shopify apps
reduce WISMO Shopify apps
loyalty boost Shopify apps
shipping info sync Shopify apps
PayPal shipping sync Shopify apps
dropshipping tracking Shopify apps
24/7 support Shopify apps
trust boost Shopify apps

Key Features

  • Monitor international and domestic packages in one unified dashboard.
  • Create a fully customizable, multilingual branded tracking page.
  • Automate returns to retain revenue and simplify the process.

Pricing

17TRACK Order Tracking Pricing Plans

Free

$0/month

  • 50 shipments per month

  • Access 3,300+ carriers

  • Branded tracking page

  • PayPal integration

  • Dropshipping mode

Basic

$9/month

  • 200 shipments per month

  • Customize tracking page

  • Tracking number redirection

  • Shopify shipping status and emails

  • Email notifications

Pro

$49/month

  • 1000 shipments per month

  • Seller notifications

  • Shipments export

  • Multilingual email notification

  • Remove 17TRACK branding

Premium

$159/month

  • 2000 shipments per month

  • Customize email triggers

  • Transit time analysis

  • On-time delivery analysis

  • Exception orders analysis

Not sure which plan to pick? Discuss Free or Basic plans with us, learn about custom pricing, or get a demo.

Here's an overview of 17TRACK Order Tracking costs for each of the plan(s):

The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by 17TRACK Order Tracking: (Free). The paid plan(s) offered by 17TRACK Order Tracking: (Basic, Pro, Premium).

The details of the plan(s) are outlined below:

Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 50 shipments per month, Access 3,300+ carriers, Branded tracking page, PayPal integration, Dropshipping mode, Custom shipment alert.

Basic: The Basic plan costs $9 and has no free trial period. The plan offers a host of features, including 200 shipments per month, Customize tracking page, Tracking number redirection, Shopify shipping status and emails, Email notifications, Basic analytics.

Pro: The Pro plan costs $49 and has no free trial period. The plan offers a host of features, including 1000 shipments per month, Seller notifications, Shipments export, Multilingual email notification, Remove 17TRACK branding, Multilingual tracking pages, Estimated Delivery Date (EDD).

Premium: The Premium plan costs $159 and has no free trial period. The plan offers a host of features, including 2000 shipments per month, Customize email triggers, Transit time analysis, On-time delivery analysis, Exception orders analysis, Split order email notifications.

17TRACK Order Tracking Price Summary
Pricing summaryFree plan available
Total Pricing Plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of Paid Plan(s)$9, $49, $159
Free trial availableNo

For further information regarding 17TRACK Order Tracking app pricing plans, see the official website.

17TRACK Order Tracking Shopify App Discounts

If you are looking for discounts on 17TRACK Order Tracking app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with 17TRACK to secure better deals on the 17TRACK Order Tracking app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about 17TRACK Order Tracking

Easy to use, works well, and the support team is very helpful and responsive. Great app for order tracking!

Grevora™
Australia

Quick and professional response, highly recommended.

Luxverse
Australia

"Gran app para el seguimiento de pedidos. El equipo de soporte es muy receptivo y servicial — rápidamente proporcionaron cuotas extra cuando fue necesario. Muy recomendable para tiendas Shopify que utilizan proveedores de AliExpress/DSers."

Adansale
Chile

Trusted By

Trusted by the best Shopify stores

Grevora™

Australia

Luxverse

Australia

Adansale

Chile

Mi Kaizen

United States

Speed Stacks France

France

Garos

Switzerland

Doux Réveils

Haiti

Jersey Style Hub

United States


Worldwide Order Tracking to lower customer inquiries, better shopping experience, and promote additional products.

Total Shipment Tracking

Supports over 1200 carriers including USPS, Cainiao, YunExpress, and Royal Mail. Features like auto-tracking and status sorting simplify package management.

Enjoyable Post-sales Experience

A free tracking page with customizable shipment display and design options. Redirection allows in-store tracking for an improved experience.

Effective Automatic Alert

Get unlimited free emails. Automatically alert yourself and your customers when the shipping status changes.


Comparison

Top 17TRACK Order Tracking Alternatives Detailed Comparison

The table below highlights the crucial differences between 17TRACK Order Tracking and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

17TRACK Order Tracking17TRACK Order TrackingView on Shopify
AfterShip Order TrackingAfterShip Order TrackingView on Shopify
General Information
Ratings
4.9(3,971 reviews)
4.7(1,300 reviews)
Developed by17TRACKAfterShip
Launch Date1/4/20215/9/2012
PricingFree, $9/month, $49/month, $159/monthFree, $11/month, $70/month
ObjectiveOpen Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking PageFind Order, Order Status Update, Order Tracking Page, Coverage
CategoriesOrder tracking, ShippingOrder tracking, Shipping
Key Features & Highlights
PurposeWorldwide Order Tracking to lower customer inquiries, better shopping experience, and promote additional products.Order tracking that improves customer satisfaction, cuts down on "Where Is My Order" inquiries, and ensures efficient delivery.
Features List
  1. Monitor international and domestic packages in one unified dashboard.
  2. Create a fully customizable, multilingual branded tracking page.
  3. Automate returns to retain revenue and simplify the process.
  1. Branded tracking pages with personalized product recommendations to boost sales.
  2. Automated email and SMS notifications to reduce customer inquiries and complaints.
  3. Centralized dashboard for real-time shipment tracking and exception identification.
Highlights
  1. Based in United States
-
User Reviews and Ratings
Recommended %98.8%91.1%
Pros
  1. The app is consistently praised for its speed and responsiveness.
  2. Many reviews highlight the app's ease of use, installation, and setup.
  3. Numerous users commend the support team for being prompt, professional, and helpful.
  4. The app provides accurate, real-time updates and supports multiple logistics providers.
  5. Users appreciate the ability to personalize tracking pages and notifications.
  6. The app seamlessly integrates with platforms like Shopify and PayPal.
  7. The app is noted for its consistent performance and accurate tracking.
  8. Many users report improved customer satisfaction and reduced support queries.
  9. Several reviews mention the app's value for money compared to competitors.
  10. Users highlight increased sales, efficiency, and customer confidence.
  1. Consistently praised for being responsive, helpful, and quick to resolve issues.
  2. The app is easy to install and configure, with intuitive navigation and clear tutorials.
  3. Effectively synchronizes and updates tracking information, reducing manual effort for users.
  4. Allows customization to create a professional, branded tracking experience for customers.
  5. Integrates with various couriers, filling gaps where other platforms may lack coverage.
  6. Automates shipping updates, significantly reducing customer inquiries about order status.
  7. Works smoothly with Shopify, enhancing order and returns management.
  8. Offers a wide range of tools, including stats, order search, and returns processing.
  9. Generally runs without major issues, providing consistent tracking functionality.
  10. Reduces customer service workload and improves trust through transparency.
Cons
  1. A few users suggest the app could be more affordable.
  1. Some users reported unexpected charges or difficulties with subscription management.
  2. Occasional glitches, such as duplicate shipments or unreliable stats/order search.
  3. The free version is restrictive, pushing users toward paid plans for full functionality.
  4. One user raised issues about unauthorized SMS promotions sent to customers.
Pricing and Plans
Total Pricing Plans43
Free PlanAvailableAvailable
Free TrialNoYes, for 7 day(s)
Technical Information
Rating
4.9
4.7
Total Reviews2,6651,336
Launch Date1/4/20215/9/2012
SD Points228952

More Details About 17TRACK Order Tracking

Product Description

Improve customer experience and boost sales by using a self-service tracking page, allowing customers to track their orders and see featured products. This also helps reduce chargebacks and speeds up fund releases, particularly with PayPal Push. Get in touch with us at any time through chat or email for any queries.

AI Summary

The app is a Shopify-integrated order tracking solution designed to streamline logistics management for ecommerce stores. It offers real-time package tracking across multiple carriers, automated customer notifications, and a customizable tracking page embedded in the storefront. Key features include seamless integration, support for numerous logistics providers, and synchronization with platforms like PayPal. The app excels in user-friendliness, with straightforward setup, intuitive navigation, and detailed setup instructions. Its customer support is highly responsive, available 24/7, and frequently praised for prompt, professional assistance. Strengths include reducing customer inquiries, improving conversion rates, and providing accurate, automated tracking updates. A free tier with 50 monthly orders accommodates new users. However, some note pricing could be more competitive, and while customization options are extensive, a few users suggest further refinements in interface flexibility. Overall, the app is a robust, cost-effective tool for enhancing post-purchase customer experience and operational efficiency.

Support

For any questions, concerns, or assistance with 17TRACK Order Tracking, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, 17TRACK Order Tracking offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language Support

Details of the 17TRACK Order Tracking app are available in various languages on the Shopify app store, including Chinese (Simplified), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, Dutch, Turkish, Finnish, Japanese, Korean, Norwegian (Bokmål), Portuguese (Brazil), Czech, Danish, Chinese (Traditional), and Russian.

17TRACK Order Tracking Support Information In A Nutshell:

Support Email:[email protected]
Contact Number(s):Not available
FAQ Page:FAQ details
Privacy Policy:Privacy details
Language Support:English, Chinese (Simplified), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, Dutch, Turkish, Finnish, Japanese, Korean, Norwegian (Bokmål), Portuguese (Brazil), Czech, Danish, Chinese (Traditional), and Russian
Integration

The list of top Shopify apps or features or software tools that 17TRACK Order Tracking seamlessly integrates are given below:

Checkout
Customer accounts
Shopify Flow
Shopify Admin
Judge.me
Klaviyo
Loox
Omnisend
PayPal
Trustpilot
Developer

Name: 17TRACK

Website: /partners/17track

Address: DIAMOND BAR, CA

Looking to install 17TRACK Order Tracking app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
2665 total reviews
5
2548
4
82
3
14
2
4
1
17

17TRACK Order Tracking has an overall rating of 4.9 stars from a total of 2665 reviews on the Shopify app store. Of these, 2630 (98.7%) are positive, 14 (0.5%) are neutral, and 21 (0.8%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Grevora™from Australia
September 10, 2026

Easy to use, works well, and the support team is very helpful and responsive. Great app for order tracking!

Luxversefrom Australia
September 9, 2026

Quick and professional response, highly recommended.

Adansalefrom Chile
September 9, 2026

"Gran app para el seguimiento de pedidos. El equipo de soporte es muy receptivo y servicial — rápidamente proporcionaron cuotas extra cuando fue necesario. Muy recomendable para tiendas Shopify que utilizan proveedores de AliExpress/DSers."

Mi Kaizenfrom United States
September 8, 2026

Great app, better support. Danica was super helpful, super fast, and solved the issue that we were having with our tracking link. Thank you!

Speed Stacks Francefrom France
September 4, 2026

I needed help to understand how it works and the support was so fast to answer. It's awesome for a night talk :). Thank you again.


Video Demo and Screenshots

Product Screenshots

17TRACK Order Tracking screenshot 1
17TRACK Order Tracking screenshot 2

Installation Steps

How to install 17TRACK Order Tracking on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

17TRACK Order Tracking FAQ's

How do I install the 17TRACK Order Tracking Shopify app?

To install 17TRACK Order Tracking app on your Shopify store, click on the 17TRACK Order Tracking installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install 17TRACK Order Tracking on your Shopify store, then contact us now.

What are the key features of 17TRACK Order Tracking?

The key features offered by 17TRACK Order Tracking to Shopify store owners are:

  • Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
  • Automated Email Notifications: Send shipping updates to build customer trust.
  • Hide All China Info: Protect your brand with a one-click dropshipping mode.
  • Shipping Analytics: Optimize carrier performance with data-driven insights.
Does 17TRACK Order Tracking integrate with other Shopify apps or tools?

Yes, 17TRACK Order Tracking seamlessly integrates with other Shopify apps or tools, such as Global Tracking: Monitor both your international and domestic packages in one place., Personalized tracking page. Allow customers to check their orders on your website., Email Notification. Inform customers immediately when their order status updates..

Is there a free trial available for 17TRACK Order Tracking?

No, 17TRACK Order Tracking does not offer any free trial.

What are the pricing plans for 17TRACK Order Tracking?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9/month, $49/month, $159/month and have no free trial period.

How does billing work for 17TRACK Order Tracking?

17TRACK Order Tracking uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, 17TRACK Order Tracking allows its subscribers to cancel or upgrade their subscription plan at any time.

Does 17TRACK Order Tracking offer customer support? How can I get assistance?

Yes, 17TRACK Order Tracking offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Additionally, 17TRACK Order Tracking offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is 17TRACK Order Tracking compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.


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