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Detective FAQ Chat & Helpdesk Shopify App

Contact formFAQ

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Free
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Reviewer

Really great app, very simple to use and excellent customer support even for the free package! Would recommend

5 QUICKQUESTING.COM from United Kingdom

Highlights

All in one FAQ, Helpdesk, and Chat app

    Interested? Get in touch with our team and we'll provide you with a custom estimate.

    bonnie avatarInstallation service $5/hour $9/hour first 5 hours
    Installed by Ecomhero and guaranteed by ShopDigest

    Screenshots

    About the App

    Overview of Detective FAQ Chat & Helpdesk Shopify App:

    The Detective FAQ Chat & Helpdesk is a Shopify app listed under Contact form and FAQ categories. The app was developed by and launched on May 14, 2020 on the Shopify app store. The main purpose of the app is: "The Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes."

    The Detective FAQ Chat & Helpdesk has been reviewed 0 times by Shopify merchants all across the globe and holds an overall rating of stars.

    The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $4.99/month, $9.99/month, andcome with a 5-day free trial period.

    Detective FAQ Chat & Helpdesk Shopify App In A Nutshell:

    TitleDescription
    App NameDetective FAQ Chat & Helpdesk
    App BenefitAll in one FAQ, Helpdesk, and Chat app
    App ObjectiveThe Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes.
    List of CategoriesContact form, FAQ
    Developed by
    Launch DateMay 14, 2020
    Total Pricing Plan(s)3 (1 free plan(s), 2 paid plan(s))
    Paid plan price(s)$4.99/month, $9.99/month
    Free Trial AvailableYes, for 5 day(s)
    App Rating
    Total Reviews0

    Salient Features

    Key Features and Benefits of Detective FAQ Chat & Helpdesk App:

    Detective FAQ Chat & Helpdesk offers the following key features to Shopify store owners:

      The top three benefits of using Detective FAQ Chat & Helpdesk Shopify App Shopify app are:

      • All FAQ Solutions in One: Static FAQ Page, Product accordion FAQ implementations, Widget FAQ are all in one app. It's never been easier to provide customer support.
      • Outstanding Page Templates: Improve your site's User Interface with outstanding templates more beautiful than the other. We are providing fully customizable themes.
      • Easy to Manage: With powerful admin panel, you can manage your questions, group them under categories and render with many templates in a couple of minutes.

      To know more information on Detective FAQ Chat & Helpdesk, click here.

      If you are interested, check out the Detective FAQ Chat & Helpdesk's demo store before installing on your Shopify store.

      Pricing details

      Detective FAQ Chat & Helpdesk Pricing Plans:

      The app has 3 pricing plans: 1 free and 2 paid. The free plans(s) offered by Detective FAQ Chat & Helpdesk: Free. The paid plans(s) offered by Detective FAQ Chat & Helpdesk: $4.99/month$9.99/month.

      TitleDescription
      Pricing summary
      Total Pricing Plan(s)3
      Number of free plan(s)1
      Number of paid plan(s)2
      Cost of Paid Plan(s)$4.99/month, $9.99/month
      Free trail availableYes, for 5 day(s)

      Here's an overview of Detective FAQ Chat & Helpdesk costs for each of the plan(s):

      Free Plan


      Free

      Basic Plan


      $4.99

      per month

      Pro Plan


      $9.99

      per month

      Free Plan


      Free

      • Static FAQ Page
      • 3 Responsive Templates
      • 10 FAQ’s
      • 3 Categories
      • Basic Editor
      • Style Customization

      Basic Plan


      $4.99/month

      • FREE +
      • Product FAQs
      • Collection FAQs
      • 5 Responsive Templates
      • Unlimited Questions
      • 5 Categories
      • SEO Boost
      • Search Bar
      • Advanced Editor

      Pro Plan


      $9.99/month

      • BASIC +
      • Customer Support Widget
      • 8 Responsive Templates
      • Unlimited Questions
      • Unlimited Categories
      • Order Tracking

      Details

      The details of the plan(s) are outlined below:

      • Free Plan: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Static FAQ Page, 3 Responsive Templates, 10 FAQ’s, 3 Categories, Basic Editor, Style Customization.
      • Basic Plan: The Basic Plan costs $4.99/month and comes with a 5-day free trial period. The plan offers a host of features, including FREE +, Product FAQs, Collection FAQs, 5 Responsive Templates, Unlimited Questions, 5 Categories, SEO Boost, Search Bar, Advanced Editor.
      • Pro Plan: The Pro Plan costs $9.99/month and comes with a 5-day free trial period. The plan offers a host of features, including BASIC +, Customer Support Widget, 8 Responsive Templates, Unlimited Questions, Unlimited Categories, Order Tracking.

      Reviews

      Detective FAQ Chat & Helpdesk Shopify App Reviews:

      Detective FAQ Chat & Helpdesk has an overall rating of stars from a total of 0 reviews on the Shopify app store. Of these, 0.00% are positive, 0.00% are neutral, and 0.00% are negative.

      Positive Reviews - 34

      Neutral Reviews - 2

      Negative Reviews - 1

      App Comparison

      Top Detective FAQ Chat & Helpdesk Alternatives Detailed Comparison:

      The table below highlights the crucial differences between Detective FAQ Chat & Helpdesk and similar other Shopify apps in the same category.

      Detective FAQ Chat & Helpdesk
      Hulk Form Builder
      Powerful Contact Form Builder
      BetterDocs Knowledge Base
      General Information
      Ratings
      0 Reviews
      0 Reviews
      0 Reviews
      0 Reviews
      Developed by
      Launch DateMay 14, 2020August 11, 2017October 12, 2017March 03, 2022
      Pricing
      App objectiveAll in one FAQ, Helpdesk, and Chat appCreate stylish forms with ease and in a matter of seconds.Order Form, Registration Form, File Upload, Custom FormCreate Powerful eCommerce Knowledge Base With BetterDocs
      CategoriesContact form, FAQContact form, Feedback and surveysContact form, Feedback and surveysContact form, FAQ
      Key Features & Highlights
      Features List
              Highlights
              • Built for your business: Use directly in Shopify admin
              • Popular with businesses like yours: Based in Canada
              • Built for your business: Use directly in Shopify admin, Works with the latest themes
              • Popular with businesses like yours: Based in Canada
              • Built for your business: Use directly in Shopify admin, Works with the latest themes
              • Built for your business: Use directly in Shopify admin, Works with the latest themes
              User Reviews and Ratings
              Summary
              0 Reviews
              0 Reviews
              0 Reviews
              0 Reviews
              Pricing and Plans
              Total Pricing Plans3332
              Free plan(s)AvailableAvailableAvailableAvailable
              Free TrialYes, for 5 day(s)Yes, for 5 day(s)Yes, for 7 day(s)Yes, for 7 day(s)
              Plan Details
              Free Plan
              Basic Plan : $4.99/month
              Pro Plan : $9.99/month
              Basic Plan
              Pro Plan : $9.90/month
              Pro+ Plan : $19.90/month
              FREE
              PREMIUM(WAS $14.9) : $9.99/month
              PRO : $19.90/month
              Free
              Pro : $9.99/month
              App Support
              Support Channelssupport@trinityriversoftware.comhelp@hulk-support.comapps@globosoftware.netsupport@storeware.io
              Support Emailsupport@trinityriversoftware.comhelp@hulk-support.comapps@globosoftware.netsupport@storeware.io
              Contact Number(s)
              FAQ PageFAQ detailsFAQ detailsFAQ details
              Language SupportEnglishDanish, German, English, Spanish, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Brazil), Swedish, Thai, Chinese (Simplified), Chinese (Traditional), Vietnamese, Czech, Polish, Portuguese (Portugal), TurkishEnglish, French, Japanese, Italian, GermanEnglish
              Integrations
              Integration list

              Support

              Detective FAQ Chat & Helpdesk App Support:

              For any questions, concerns, or assistance with Detective FAQ Chat & Helpdesk, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to support@trinityriversoftware.com.

              Additionally, Detective FAQ Chat & Helpdesk offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

              Details of the Detective FAQ Chat & Helpdesk app are available in various languages on the Shopify app store, including English.

              Detective FAQ Chat & Helpdesk App Support Information In A Nutshell:

              TitleDescription
              Support Emailsupport@trinityriversoftware.com
              Contact Number(s)
              FAQ Page
              Privacy PolicyPrivacy Policy
              Language SupportEnglish

              Integrations

              Detective FAQ Chat & Helpdesk Featured Integrations:

              The list of top Shopify apps or features or software tools that Detective FAQ Chat & Helpdesk seamlessly integrates are given below:

                Looking to install Detective FAQ Chat & Helpdesk app on your store?

                ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

                Why Choose ShopDigest?

                • Tick markHighly experienced and vetted team for successful apps installation
                • Tick markAssured support and guidance throughout the installation and beyond
                • Tick markCustomized services to meet unique business needs
                • Tick mark30-day no questions asked refund policy
                • Tick markLowest pricing guaranteed (Starts at just $10/Hour)

                With our experts on board, you can have peace of mind and use your valuable time to focus on improving your business. Contact us today to experience the ease and convenience of our app installation services!

                Developer Profile

                They have about 4 years of experience in developing Shopify apps with a portfolio of 2 Shopify app(s) and an average rating of 4.8 stars. To learn more about Developer and explore their app(s), visit their official website at https://trinityriversoftware.com/.

                Frequently Asked Questions (FAQ’s)

                Detective FAQ Chat & Helpdesk FAQ’s

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