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RoundView ‑Live chat + Chatbot Shopify App

ChatFAQ

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Reviewer

Doesn't work at all. After having set everything up, nothing appeared despite toggling on the widget for the live chat.

1 BandBox from United Kingdom

Highlights

Customer Sales & Support Automation

    Interested? Get in touch with our team and we'll provide you with a custom estimate.

    bonnie avatarInstallation service $5/hour $9/hour first 5 hours
    Installed by Ecomhero and guaranteed by ShopDigest

    Screenshots

    About the App

    Overview of RoundView ‑Live chat + Chatbot Shopify App:

    The RoundView ‑Live chat + Chatbot is a Shopify app listed under Chat and FAQ categories. The app was developed by and launched on June 08, 2022 on the Shopify app store. The main purpose of the app is: ""

    The RoundView ‑Live chat + Chatbot has been reviewed 0 times by Shopify merchants all across the globe and holds an overall rating of stars.

    The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $199/month, $49/month, $9/month, andcome with a 14-day free trial period.

    RoundView ‑Live chat + Chatbot Shopify App In A Nutshell:

    TitleDescription
    App NameRoundView ‑Live chat + Chatbot
    App BenefitCustomer Sales & Support Automation
    App Objective
    List of CategoriesChat, FAQ
    Developed by
    Launch DateJune 08, 2022
    Total Pricing Plan(s)4 (1 free plan(s), 3 paid plan(s))
    Paid plan price(s)$199/month, $49/month, $9/month
    Free Trial AvailableYes, for 14 day(s)
    App Rating
    Total Reviews0

    Salient Features

    Key Features and Benefits of RoundView ‑Live chat + Chatbot App:

    RoundView ‑Live chat + Chatbot offers the following key features to Shopify store owners:

      The top three benefits of using RoundView ‑Live chat + Chatbot Shopify App Shopify app are:

      • Turn Visitors into Customers: Use proactive triggers to engage visitors, recommend personalized products, send cart reminders, exit-intent messages - improve conversion
      • Customer Support Automation: Automate resolution of most common customer issues. Reduce waiting& ticket volume. Improve agents’ productivity and customer satisfaction
      • Live Chat and Agent Routing: Route customer questions to relevant agents . Answer customer questions faster. Improve agent’s efficiency. Provide faster resolution.

      To know more information on RoundView ‑Live chat + Chatbot, click here.

      Pricing details

      RoundView ‑Live chat + Chatbot Pricing Plans:

      The app has 4 pricing plans: 1 free and 3 paid. The free plans(s) offered by RoundView ‑Live chat + Chatbot: Free. The paid plans(s) offered by RoundView ‑Live chat + Chatbot: $199/month$49/month$9/month.

      TitleDescription
      Pricing summary
      Total Pricing Plan(s)4
      Number of free plan(s)1
      Number of paid plan(s)3
      Cost of Paid Plan(s)$199/month, $49/month, $9/month
      Free trail availableYes, for 14 day(s)

      Here's an overview of RoundView ‑Live chat + Chatbot costs for each of the plan(s):

      Free


      Free

      Basic


      $9

      per month

      Team


      $49

      per month

      Pro


      $199

      per month

      Free


      Free

      • Offline form
      • Live chat
      • Automated routing
      • Website visitor tracking

      Basic


      $9/month

      • Order status tracking
      • Returns management
      • Offline form
      • Live chat
      • Automated routing
      • Website visitor tracking
      • Customer order details

      Team


      $49/month

      • Basic +
      • Essential self-service portal
      • Unlimited users
      • All-in-one inbox – Email
      • Chatbot with triggers
      • Chatbot with triggers
      • Visitor Journey

      Pro


      $199/month

      • Multiple store management
      • Knowledge base
      • Performance metrics
      • Dedicated Onboarding manager
      • Cart abandonment triggers
      • Exit intent triggers

      Details

      The details of the plan(s) are outlined below:

      • Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Offline form, Live chat, Automated routing, Website visitor tracking.
      • Basic: The Basic costs $9/month and comes with a 14-day free trial period. The plan offers a host of features, including Order status tracking, Returns management, Offline form, Live chat, Automated routing, Website visitor tracking, Customer order details.
      • Team: The Team costs $49/month and comes with a 14-day free trial period. The plan offers a host of features, including Basic +, Essential self-service portal, Unlimited users, All-in-one inbox – Email, Chatbot with triggers, Chatbot with triggers, Visitor Journey.
      • Pro: The Pro costs $199/month and comes with a 14-day free trial period. The plan offers a host of features, including Multiple store management, Knowledge base, Performance metrics, Dedicated Onboarding manager, Cart abandonment triggers, Exit intent triggers.

      Reviews

      RoundView ‑Live chat + Chatbot Shopify App Reviews:

      RoundView ‑Live chat + Chatbot has an overall rating of stars from a total of 0 reviews on the Shopify app store. Of these, 0.00% are positive, 0.00% are neutral, and 0.00% are negative.

      Positive Reviews - 0

      Neutral Reviews - 0

      Negative Reviews - 1

      App Comparison

      Top RoundView ‑Live chat + Chatbot Alternatives Detailed Comparison:

      The table below highlights the crucial differences between RoundView ‑Live chat + Chatbot and similar other Shopify apps in the same category.

      RoundView ‑Live chat + Chatbot
      Chatty: Livechat Helpdesk, FAQ
      KamiChat:ChatGPT Chat
      CC: WhatsApp Chat Button live
      General Information
      Ratings
      0 Reviews
      0 Reviews
      0 Reviews
      0 Reviews
      Developed by
      Launch DateJune 08, 2022June 09, 2022February 08, 2023October 30, 2023
      Pricing
      App objectiveCustomer Sales & Support AutomationSetup WhatsApp, FAQs, Help Center, Order Tracking, Live Chat
      CategoriesChat, FAQFAQ, ChatChat, FAQChat, FAQ
      Key Features & Highlights
      Features List
              Highlights
              • Built for your business: Works with the latest themes
              • Popular with businesses like yours: Based in Canada
              • Built for your business: Use directly in Shopify admin, Works with the latest themes
              • Built for your business: Works with the latest themes
              • Built for your business: Use directly in Shopify admin, Works with the latest themes
              User Reviews and Ratings
              Summary
              0 Reviews
              0 Reviews
              0 Reviews
              0 Reviews
              Pricing and Plans
              Total Pricing Plans4122
              Free plan(s)AvailableAvailableAvailableAvailable
              Free TrialYes, for 14 day(s)NoNoYes, for 7 day(s)
              Plan Details
              Free
              Basic : $9/month
              Team : $49/month
              Pro : $199/month
              Basic
              TEAM : $9/month
              Free Plan
              Standard : $2.99/month
              App Support
              Support Channelsdevelopers@roundview.iosupport@avada.iokamichat@silvrrtechnology.cominfo@conceptivecommerce.com
              Support Emaildevelopers@roundview.iosupport@avada.iokamichat@silvrrtechnology.cominfo@conceptivecommerce.com
              Contact Number(s)
              FAQ PageFAQ details
              Language SupportEnglishEnglish, Chinese (Simplified), French, German, Italian, Portuguese (Brazil), Portuguese (Portugal), SpanishEnglish
              Integrations
              Integration list

              Support

              RoundView ‑Live chat + Chatbot App Support:

              For any questions, concerns, or assistance with RoundView ‑Live chat + Chatbot, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to developers@roundview.io.

              Additionally, RoundView ‑Live chat + Chatbot offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

              RoundView ‑Live chat + Chatbot App Support Information In A Nutshell:

              TitleDescription
              Support Emaildevelopers@roundview.io
              Contact Number(s)
              FAQ Page
              Privacy PolicyPrivacy Policy
              Language Support

              Integrations

              RoundView ‑Live chat + Chatbot Featured Integrations:

              The list of top Shopify apps or features or software tools that RoundView ‑Live chat + Chatbot seamlessly integrates are given below:

                Looking to install RoundView ‑Live chat + Chatbot app on your store?

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                • Tick markHighly experienced and vetted team for successful apps installation
                • Tick markAssured support and guidance throughout the installation and beyond
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                • Tick mark30-day no questions asked refund policy
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                Developer Profile

                They have about 2 years of experience in developing Shopify apps with a portfolio of 1 Shopify app(s) and an average rating of 1 stars. To learn more about Developer and explore their app(s), visit their official website at https://roundview.ai.

                Frequently Asked Questions (FAQ’s)

                RoundView ‑Live chat + Chatbot FAQ’s

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