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Delighted Post‑Purchase Survey Shopify App

Marketing analyticsFeedback and surveys

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Free
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Reviewer

Easily one of the best apps for Shopify. The interface, friendly support and high quality of product are just brilliant. And the communication you get back from the customers is invaluable.

If you didn't already I'd recommend installing it now - you won't look back :)

5 symbolika from Spain

Highlights

Get post-purchase NPS feedback to improve customer experiences

    Interested? Get in touch with our team and we'll provide you with a custom estimate.

    bonnie avatarInstallation service $5/hour $9/hour first 5 hours
    Installed by Ecomhero and guaranteed by ShopDigest

    Screenshots

    About the App

    Overview of Delighted Post‑Purchase Survey Shopify App:

    The Delighted Post‑Purchase Survey is a Shopify app listed under Marketing analytics and Feedback and surveys categories. The app was developed by and launched on October 31, 2014 on the Shopify app store. The main purpose of the app is: "Automatically send post-purchase NPS, CSAT, 5-star surveys to improve customer experience."

    The Delighted Post‑Purchase Survey has been reviewed 0 times by Shopify merchants all across the globe and holds an overall rating of stars.

    The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $249/month, $499/month, andcome with a 7-day free trial period.

    Delighted Post‑Purchase Survey Shopify App In A Nutshell:

    TitleDescription
    App NameDelighted Post‑Purchase Survey
    App BenefitGet post-purchase NPS feedback to improve customer experiences
    App ObjectiveAutomatically send post-purchase NPS, CSAT, 5-star surveys to improve customer experience.
    List of CategoriesMarketing analytics, Feedback and surveys
    Developed by
    Launch DateOctober 31, 2014
    Total Pricing Plan(s)3 (1 free plan(s), 2 paid plan(s))
    Paid plan price(s)$249/month, $499/month
    Free Trial AvailableYes, for 7 day(s)
    App Rating
    Total Reviews0

    Salient Features

    Key Features and Benefits of Delighted Post‑Purchase Survey App:

    Delighted Post‑Purchase Survey offers the following key features to Shopify store owners:

      The top three benefits of using Delighted Post‑Purchase Survey Shopify App Shopify app are:

      • Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options - including NPS, CSAT, 5-star and more.
      • Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act!
      • Integrate CX with your tech: Delighted offers 40+ integrations, making it quick and simple to layer customer feedback into eCommerce tools like Klaviyo, Zapier & Slack.

      To know more information on Delighted Post‑Purchase Survey, click here.

      If you are interested, check out the Delighted Post‑Purchase Survey's demo store before installing on your Shopify store.

      Pricing details

      Delighted Post‑Purchase Survey Pricing Plans:

      The app has 3 pricing plans: 1 free and 2 paid. The free plans(s) offered by Delighted Post‑Purchase Survey: Free. The paid plans(s) offered by Delighted Post‑Purchase Survey: $249/month$499/month.

      TitleDescription
      Pricing summary
      Total Pricing Plan(s)3
      Number of free plan(s)1
      Number of paid plan(s)2
      Cost of Paid Plan(s)$249/month, $499/month
      Free trail availableYes, for 7 day(s)

      Here's an overview of Delighted Post‑Purchase Survey costs for each of the plan(s):

      Free Starter


      Free

      Premium


      $249

      per month

      Premium Plus


      $499

      per month

      Free Starter


      Free

      • 50 responses/ month
      • 1 user
      • 1 Templates Project
      • Unlimited Surveys
      • 35 Free integrations (Shopify, Klaviyo, Slack, Zendesk, Gorgias)

      Premium


      $249/month

      • 500 responses/ month
      • 10 users
      • Unlimited Templates
      • Unlimited Surveys
      • Premium Integrations (Salesforce, Segment, Hubspot, Gladly)

      Premium Plus


      $499/month

      • 1,000 responses/ month
      • 20 users
      • Unlimited Templates
      • Unlimited Surveys
      • Premium Integrations (Salesforce, Segment, Hubspot, Gladly)

      Details

      The details of the plan(s) are outlined below:

      • Free Starter: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 50 responses/ month, 1 user, 1 Templates Project, Unlimited Surveys, 35 Free integrations (Shopify, Klaviyo, Slack, Zendesk, Gorgias).
      • Premium: The Premium costs $249/month and comes with a 7-day free trial period. The plan offers a host of features, including 500 responses/ month, 10 users, Unlimited Templates, Unlimited Surveys, Premium Integrations (Salesforce, Segment, Hubspot, Gladly).
      • Premium Plus: The Premium Plus costs $499/month and comes with a 7-day free trial period. The plan offers a host of features, including 1,000 responses/ month, 20 users, Unlimited Templates, Unlimited Surveys, Premium Integrations (Salesforce, Segment, Hubspot, Gladly).

      Reviews

      Delighted Post‑Purchase Survey Shopify App Reviews:

      Delighted Post‑Purchase Survey has an overall rating of stars from a total of 0 reviews on the Shopify app store. Of these, 0.00% are positive, 0.00% are neutral, and 0.00% are negative.

      Positive Reviews - 6

      Neutral Reviews - 0

      Negative Reviews - 0

      App Comparison

      Top Delighted Post‑Purchase Survey Alternatives Detailed Comparison:

      The table below highlights the crucial differences between Delighted Post‑Purchase Survey and similar other Shopify apps in the same category.

      Delighted Post‑Purchase Survey
      Fairing: Post Purchase Surveys
      Zigpoll Customer Surveys
      KNO Post Purchase Surveys
      General Information
      Ratings
      0 Reviews
      0 Reviews
      0 Reviews
      0 Reviews
      Developed by
      Launch DateOctober 31, 2014May 07, 2018April 23, 2019October 19, 2020
      Pricing
      App objectiveGet post-purchase NPS feedback to improve customer experiencesPost-purchase surveys for attribution & more; formerly EnquirePost-purchase & on-site surveys for attribution, NPS, & moreSurveys for attribution, customer insights, and feedback.
      CategoriesMarketing analytics, Feedback and surveysMarketing analytics, Feedback and surveysMarketing analytics, Feedback and surveysMarketing analytics, Feedback and surveys
      Key Features & Highlights
      Features List
              Highlights
                  • Popular with businesses like yours: Based in Canada
                    User Reviews and Ratings
                    Summary
                    0 Reviews
                    0 Reviews
                    0 Reviews
                    0 Reviews
                    Pricing and Plans
                    Total Pricing Plans3343
                    Free plan(s)AvailableNot availableAvailableAvailable
                    Free TrialYes, for 7 day(s)Yes, for 14 day(s)NoYes, for 7 day(s)
                    Plan Details
                    Free Starter
                    Premium : $249/month
                    Premium Plus : $499/month
                    Up to 500 Orders : $49/month
                    Up to 1k Orders : $99/month
                    Up to 5k Orders : $149/month
                    Lite
                    Basic : $10/month
                    Standard : $25/month
                    Pro : $100/month
                    Free
                    Analyst : $119/month
                    Pro : $299/month
                    App Support
                    Support Channelshello@delighted.comhello@fairing.cosupport@zigpoll.comhello@knocommerce.com
                    Support Emailhello@delighted.comhello@fairing.cosupport@zigpoll.comhello@knocommerce.com
                    Contact Number(s)
                    FAQ PageFAQ detailsFAQ detailsFAQ details
                    Language SupportEnglishEnglishEnglishEnglish
                    Integrations
                    Integration list

                    Support

                    Delighted Post‑Purchase Survey App Support:

                    For any questions, concerns, or assistance with Delighted Post‑Purchase Survey, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to hello@delighted.com.

                    Additionally, Delighted Post‑Purchase Survey offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

                    Details of the Delighted Post‑Purchase Survey app are available in various languages on the Shopify app store, including English.

                    Delighted Post‑Purchase Survey App Support Information In A Nutshell:

                    TitleDescription
                    Support Emailhello@delighted.com
                    Contact Number(s)
                    FAQ PageFAQ Page
                    Privacy PolicyPrivacy Policy
                    Language SupportEnglish

                    Integrations

                    Delighted Post‑Purchase Survey Featured Integrations:

                    The list of top Shopify apps or features or software tools that Delighted Post‑Purchase Survey seamlessly integrates are given below:

                      Looking to install Delighted Post‑Purchase Survey app on your store?

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                      Why Choose ShopDigest?

                      • Tick markHighly experienced and vetted team for successful apps installation
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                      With our experts on board, you can have peace of mind and use your valuable time to focus on improving your business. Contact us today to experience the ease and convenience of our app installation services!

                      Developer Profile

                      They have about 11 years of experience in developing Shopify apps with a portfolio of 1 Shopify app(s) and an average rating of 5 stars. To learn more about Developer and explore their app(s), visit their official website at https://delighted.com?utm_source=sp&utm_medium=partner.

                      Frequently Asked Questions (FAQ’s)

                      Delighted Post‑Purchase Survey FAQ’s

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