Recommended Apps

Focal Live Chat & Helpdesk Shopify App

ChatContact form

Install now on your store

Free
bonnie avatarjese avatarleslie avatarthomas avatar

Need help with booking your test?

Our experts are here to help you

Have questions?

Highlights

Deliver excellent customer service to help increase sales!

    Interested? Get in touch with our team and we'll provide you with a custom estimate.

    bonnie avatarInstallation service $5/hour $9/hour first 5 hours
    Installed by Ecomhero and guaranteed by ShopDigest

    Screenshots

    About the App

    Overview of Focal Live Chat & Helpdesk Shopify App:

    The Focal Live Chat & Helpdesk is a Shopify app listed under Chat and Contact form categories. The app was developed by and launched on March 11, 2021 on the Shopify app store. The main purpose of the app is: "Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget"

    The Focal Live Chat & Helpdesk has been reviewed 0 times by Shopify merchants all across the globe and holds an overall rating of stars.

    The app offers 1 plan that is forever-free.

    Focal Live Chat & Helpdesk Shopify App In A Nutshell:

    TitleDescription
    App NameFocal Live Chat & Helpdesk
    App BenefitDeliver excellent customer service to help increase sales!
    App ObjectiveAutomate the live chat customer support in one place with Focal Helpdesk and Chat Widget
    List of CategoriesChat, Contact form
    Developed by
    Launch DateMarch 11, 2021
    Total Pricing Plan(s)1 (1 free plan(s), 0 paid plan(s))
    Free Trial AvailableNo
    App Rating
    Total Reviews0

    Salient Features

    Key Features and Benefits of Focal Live Chat & Helpdesk App:

    Focal Live Chat & Helpdesk offers the following key features to Shopify store owners:

      The top three benefits of using Focal Live Chat & Helpdesk Shopify App Shopify app are:

      • Live Chat With Shared Inbox: Collaborate easily with other staff under one dashboard with auto assign, reports, smart replies and much more to service your customers.
      • All In One Social Inbox: Manage all your customer queries from any social media and email under one dashboard. Everything from DM's, Tweets, Tags, & Posts.
      • Shopify + Helpdesk Analytics: Deeply integrated with Shopify API to manage and help with your customers orders, your storefront and quality of service reporting.

      To know more information on Focal Live Chat & Helpdesk, click here.

      If you are interested, check out the Focal Live Chat & Helpdesk's demo store before installing on your Shopify store.

      Pricing details

      Focal Live Chat & Helpdesk Pricing Plans:

      This app offers 1 free plan(s). The free plan(s) offered by Focal Live Chat & Helpdesk:

      TitleDescription
      Pricing summary
      Total Pricing Plan(s)1
      Number of free plan(s)1
      Number of paid plan(s)0
      Free trail availableNo

      Here's an overview of Focal Live Chat & Helpdesk costs for each of the plan(s):

      Free

      Free

      Reviews

      Focal Live Chat & Helpdesk Shopify App Reviews:

      Focal Live Chat & Helpdesk has an overall rating of stars from a total of 0 reviews on the Shopify app store. Of these, 0.00% are positive, 0.00% are neutral, and 0.00% are negative.

      Positive Reviews - 7

      Neutral Reviews - 0

      Negative Reviews - 1

      App Comparison

      Top Focal Live Chat & Helpdesk Alternatives Detailed Comparison:

      The table below highlights the crucial differences between Focal Live Chat & Helpdesk and similar other Shopify apps in the same category.

      Focal Live Chat & Helpdesk
      Focal Live Chat & Helpdesk
      Atlasmic Live Chat & Helpdesk
      Atlasmic Live Chat & Helpdesk
      SeedGrow WhatsApp Chat Widget
      SeedGrow WhatsApp Chat Widget
      General Information
      Ratings
      0 Reviews
      0 Reviews
      0 Reviews
      0 Reviews
      Developed by
      Launch DateMarch 11, 2021May 07, 2021November 18, 2021
      Pricing
      App objectiveDeliver excellent customer service to help increase sales!Deliver exceptional customer service and increase salesWhatsApp chat widget, contact button and customer service
      CategoriesChat, Contact formChat, Contact formChat, Contact form
      Key Features & Highlights
      Features List
            Highlights
                • Built for your business: Use directly in Shopify admin, Works with the latest themes
                User Reviews and Ratings
                Summary
                0 Reviews
                0 Reviews
                0 Reviews
                0 Reviews
                Pricing and Plans
                Total Pricing Plans1220
                Free plan(s)AvailableAvailableAvailableNot available
                Free TrialNoYes, for 14 day(s)Yes, for 14 day(s)No
                Plan Details
                Basic
                Starter : $99/month
                Free
                Pro : $6.90/month
                App Support
                Support Channelsjwhite@getfocalsoft.comdomas@atlasmic.com, +37061860601help@seedgrow.net
                Support Emailjwhite@getfocalsoft.comdomas@atlasmic.comhelp@seedgrow.net
                Contact Number(s), +37061860601
                FAQ PageFAQ detailsFAQ details
                Language SupportEnglishEnglishEnglish
                Integrations
                Integration list

                Support

                Focal Live Chat & Helpdesk App Support:

                For any questions, concerns, or assistance with Focal Live Chat & Helpdesk, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to jwhite@getfocalsoft.com.

                Additionally, Focal Live Chat & Helpdesk offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

                Details of the Focal Live Chat & Helpdesk app are available in various languages on the Shopify app store, including English.

                Focal Live Chat & Helpdesk App Support Information In A Nutshell:

                TitleDescription
                Support Emailjwhite@getfocalsoft.com
                Contact Number(s)
                FAQ Page
                Privacy PolicyPrivacy Policy
                Language SupportEnglish

                Integrations

                Focal Live Chat & Helpdesk Featured Integrations:

                The list of top Shopify apps or features or software tools that Focal Live Chat & Helpdesk seamlessly integrates are given below:

                  Looking to install Focal Live Chat & Helpdesk app on your store?

                  ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

                  Why Choose ShopDigest?

                  • Tick markHighly experienced and vetted team for successful apps installation
                  • Tick markAssured support and guidance throughout the installation and beyond
                  • Tick markCustomized services to meet unique business needs
                  • Tick mark30-day no questions asked refund policy
                  • Tick markLowest pricing guaranteed (Starts at just $10/Hour)

                  With our experts on board, you can have peace of mind and use your valuable time to focus on improving your business. Contact us today to experience the ease and convenience of our app installation services!

                  Developer Profile

                  They have about 3 years of experience in developing Shopify apps with a portfolio of 1 Shopify app(s) and an average rating of 4.6 stars.

                  Frequently Asked Questions (FAQ’s)

                  Focal Live Chat & Helpdesk FAQ’s

                  Top Chat Shopify Apps:

                  Discover and compare ratings, total reviews, and prices of top Shopify apps in the Chat category to find the perfect solution for your business.

                  #App NameDeveloperRating (#Reviews)Price
                  1
                  Socialreply: Live Chat,ChatbotSocialreply: Live Chat,Chatbot
                  		5(19)
                  - Free plan available
                  2
                  Supsis ‑ Live Chat & ChatbotSupsis ‑ Live Chat & Chatbot
                  		5(10)
                  $14.99/mo onwardsFree plan available
                  3
                  Heyday ‑ Chat & FAQ AutomationHeyday ‑ Chat & FAQ Automation
                  		5(5)
                  $49/mo onwards
                  4
                  Kai by ZipThunderKai by ZipThunder
                  		5(5)
                  - Free plan available
                  5
                  FBChat: Facebook MessengerFBChat: Facebook Messenger
                  		Simple Apps5(4)
                  $10/mo
                  6
                  Maven WebChatMaven WebChat
                  		5(3)
                  $29.99/mo
                  7
                  Core Live Chat & ChatbotCore Live Chat & Chatbot
                  		Corefront5(3)
                  $199.90/mo onwardsFree plan available
                  8
                  BoomCartBoomCart
                  		5(1)
                  - Free plan available
                  9
                  SINOBOTSINOBOT
                  		5(1)
                  - Free plan available
                  10
                  TextChat — Live Chat via TextTextChat — Live Chat via Text
                  		jetsense.ai5(1)
                  $19/mo

                  Top Contact form Shopify Apps:

                  Discover and compare ratings, total reviews, and prices of top Shopify apps in the Contact form category to find the perfect solution for your business.

                  #App NameDeveloperRating (#Reviews)Price
                  1
                  Contact Form ProContact Form Pro
                  		5(5)
                  $4/mo
                  2
                  ConversationsConversations
                  		5(3)
                  $4.95/mo
                  3
                  123FormBuilder123FormBuilder
                  		123FormBuilder3.7(12)
                  $24.99/mo onwardsFree plan available
                  4
                  Superhappy ‑ Help Desk & FAQSuperhappy ‑ Help Desk & FAQ
                  		Superhappy1.9(5)
                  - Free plan available
                  5
                  Customer's Feedback & QuestionCustomer's Feedback & Question
                  		0()
                  - Free plan available
                  6
                  Elsner : Recipe ManagementElsner : Recipe Management
                  		0()
                  $8/mo
                  7
                  Yahini ‑ Support WidgetYahini ‑ Support Widget
                  		Chillital Production SRL0()
                  $9.99/mo Free plan available
                  8
                  S: Contact Form BuilderS: Contact Form Builder
                  		()
                  $14.99/mo onwardsFree plan available
                  9
                  Careers Page ProCareers Page Pro
                  		()
                  $8/mo
                  10
                  qikify Contact Form Builderqikify Contact Form Builder
                  		()
                  $5.99/mo onwardsFree plan available