transcosmos inc. has built an official e-commerce website for Epson Sales Japan Corporation. The website has been created and will be managed via the e-commerce platform Shopify. In a press release by transcosmos, the company mentions that the creation of “with ORIENT STAR” is based on three perspectives-Style with Technology, Craft with Art, and Time with Story.
The online store aims to weave a close bond with the customers of the brand. Built with high-quality UI/UX, it claims to elaborately present content that only official online stores can offer. The company has also established a one-stop shop service framework that varies from marketing promotion, purchase and sell, customer services, order and inventory management.
Now, after opening the store, our members and transcosmos team continue to work closely together via various online tools to bring the store to the next level. We want to make the store a touchpoint between the brand and our customers.
Toru Murauchi, General Manager of WP Sales & Marketing Department, Seiko Epson Corporation
Brand-customers Touchpoint
Talking about the online store, Toru Murauchi, General Manager of WP Sales & Marketing Department of Seiko Epson Corporation said, “Our official online store, with ORIENT STAR, made a successful launch thanks not only to transcosmos’s abundant experience and proven successes in building and managing Shopify stores, but also to the team’s passion to take in our requests as much as possible, making the store even greater in a limited timeframe.”
“Now, after opening the store, our members and transcosmos team continue to work closely together via various online tools to bring the store to the next level. We want to make the store a touchpoint between the brand and our customers. With the aim of increasing customers who enjoy the ORIENT STAR brand, we will continue to carry out more initiatives at speed”.
About transcosmos
transcosmos is a Japan-based company which is primarily engaged in outsourcing. It provides a vast array of services ranging from call center, digital marketing services, including inbound and outbound, support desk, web integration, marketing research, business process outsourcing and more. transcosmos was established in 1966 as Maruei Keisan Center. The company got its current name in 1985. Currently, it operates across 28 countries/regions with focus on Asia.
